[Resolved] Agoda — Issue with claiming Cashback rewards
M
Mysterious Person
from Pune, Maharashtra
Mar 31, 2023
Address:
2/F, Tower C, DLF Building no. 8, Cyber City, DLF City II, Sector 24 Gurgaon Gurgaon HR IN 122002.
Website:
www.agoda.com
My booking id is[protected].. My issue is I'm not able to claim cashback rewards.. I have contacted agoda customer service by chat, tried to call them on their indian number but couldn't get connected, then sent an email regarding this issue.. But still didn't get satisfying answer.. Agoda service is really irritating.. This app always show irrelevant error like service not available try after 24hrs Or connect to internet when I'm already connected to the high speed internet connection... And day by day agoda is reducing the amount of cashback rewards.. My cashback reward is $8.46, in Indian rupees it is ₹699 now it's showing ₹696.. How rubbish..
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Jun 22, 2023
Complaint marked as Resolved
Quick response after complaint..problem solved. Got the cash back reward. Thank you.
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