Agoda — Self service issue cause to consumer

Website:Pagoda.com.my

Firstly I was use the self service to made a mistake booking, I was clarify about the self service issues and strongly get a solution instead of the payment made was burn.

It is unfair and how could the self service cause of consumer false.
This is unfair and I was requested the solution due to overlooked and once know the booking was wrong, and inform this is before the check in date, suppose to protect of consumer, and strongly request a change date.

It is unfair due to the self service and refused to assist further from AGODA

Kuala Lumpur, Expressionz Professional Suites By Mad KL Stay, 18/07/2022, Booking ID:[protected]
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