I booked a hotel on Agoda named colors nest and paid rs 4000 in advance, once I started calling the hotel management they don't respond but later on, I had gone to the location shown on the map. no one has even heard the name of the hotel in that area. that is the 1st thing I have to experience on my trip and that too at 1 am-midnight. To all my surprise I suddenly saw a hotel named as tourist nest similar to colors nest. I had gone there to check the rooms and voila it is the same room that I booked but they say they don't even use Agoda. they say the same happened with them 3 days ago. I tried to reach Agoda but there is no customer forum that provides instant solutions. The one thing that got my eye is Agoda was showing that the hotel is booked 3 times on that day but there is no other booking.
the agoda didn't provided a single support even didn' picked the call. even the payment has been done to upi address with address of agoda
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