Air Asia — Boarding denied | |||||
I had a booking from Hong Kong to Kuala Lumpur on 14th may 2016 by flight number AK 131 with seat nmbr 26C departing at 20:25 from Hong Kong I checked in around 5:45 first I was issued boarding pass to be taken back again on pretending to give after checking again The lady at the counter denied boarding due to her ignorance and poor knowledge saying she cannot allow boarding as there was no visa Actually I had onward ticket from Kuala Lumpur to Bangalore within 60 hours and for Indian passport if there is onward ticket there is transit visa on arrival Any AirAsia staff denied boarding and issued new ticket by taking a payment of 2200HK$app I demand compensation from air Asia Regards shafiq [protected] Was this information helpful? | |||||
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