Air Asia — damaged baggage

Dear sir/madam,

I travelled on two connected air asia flghts a day ago and when i arrived to my destination i realised my suitcase was wet from outside and inside, and the contents of my luggage got wet too. The suitcase was handled with such negligence that it led to the contents of my suitcase to be damaged too. As a result, i did not have any clothes to wear upon my arrival to new delhi, my final destination. I have photo proof available, if needed on behalf of air asia.

Following this event, i hereby request that you provide a financial compensation for the severe damage and inconvenience caused.

My email is marina. [protected]@gmail.com

Kind regards,

Marina baresic
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Mar 07, 2018
Updated by MarinaB
My flights are D7 223 Sydney to Kuala Kumpur on 05/03/2018 and D7 182 on 05/03/2018 from Kuala Lumpur to New Delhi.
Complaint comments 

Comments

My flight no. Is IS-547 thats not comfortable as per my scheduled. They are resudule as per summer scheduled. Can we give a money without cancellation charges

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