Air Asia — lost my subsequent flight due to delay of almost 3.5 hours

Address:

D.P Road,Aundh, A4-104 Kumar Prerna Construction, Pune, Maharashtra, 411007

Air asia flight got delayed by 2 hrs 40 min and delay of almost 1 hr in luggage collection lead to loss of my subsequent flight scheduled from indigo.
Ground staff was so irresponsible and hiding himself from support. Person sitting in ticket booking office didn't pay attention and eventually make me call to customer care for complain. I talked to customer care for almost 45 min however failed to get any solution, not alternate flight nor refund.

Airline is very selfish and hardly bothered about passengers. Overall experience is very bad and i would never recommend to travel with them.