Air Asia — monetary loss and mental strain due to delayed flight

On 31.10.18. I was to travel to bhopal (M. P.) to attend the funeral of my friend and return to goa on 01.11.18. My pnr for the airasia flight no.
I5-774 being tm7uwy.

Unfortunately, your said flight from goa to delhi was delayed by almost three hours. As result i missed the connecting flight from delhi to bhopal and hence i had to cancel my onward journey to bhopal as otherwise i would rs.19, 369 (Rupees nineteen thousand three hundred and sixty nine) by way of cancellation and rs.7489 (Rupees seven thousand four hundred eighty nine) by way of fresh return journey booking from delhi to goa.

I have incurred the above loss because of deficiency in your service and which is covered by the consumer protection act. I, therefore, exercise my right under the act and demand reimbursement of the monetary loss of rs. 26, 858 (Rupees twenty six thousand eight hundred and fifty eight) and a compensation of rs. 5 lakhs (Rupees five lakhs) as mental stress and strain.

Hope you will respond to it at the earliest

Regards
Mita kedar naik