Air Asia — Refund and compensation

Address:	Pali, Rajasthan
Website:	Airasia

I with my family was travelling from Bali to chennai, the flight was on 17th November at 9.55pm, ak-375 we reached at the airport by 6.10 but we got to know that it has already departed. When asked to send us through other flight, they denied and we were helpless there. Finally we had to go back to hotel and take another flight of malindo airlines, it was around 150000rs wasted due to air Asia negligence, as they don't have any proof that they informed us. Our agent cox and kings also did not get any mail by them. I would like to get the refund plus compensation as soon as possible or els I am going to file a legal complaint against air Asia and our agent cox and kings