Submit a Complaint
Claimed

Cox & Kings India Complaints & Reviews

www.coxandkings.com
3.6
Last updated Oct 5, 2022
Complaints 380
Resolved
268
Unresolved
112
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to Cox & Kings India

Having problems with Cox & Kings India?

File a complaint and get it resolved by Cox & Kings India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Travel & Vacations
Cox & Kings India

Complaints recently resolved by Cox & Kings India customer care

View all complaints

Most useful Cox & Kings India reviews

Cox & Kings India reviews & complaints(380)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
srivas.mahima
from Faridabad, Haryana
Oct 5, 2022
Report
Copy

Pathetic service at Faridabad branch

Address: Cox and Kings, Sector 14 market, Faridabad

I had applied for Greece visa with C&K, Faridabad. The coordinator Ashwin is not aware of the process and I had to visit his office 3-4 times just because he kept introducing new required documents. At the time of filling of application, he refused to fill it for me. I had to fill it and he checked. When I had collected my documents, he said that this is a complete set but he had lost my visa photocopies and hotel bookings vouchers. When...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Drsohinimukherjee
Apr 5, 2021
Report
Copy

Refund cox n kings

We are from a middle class family...your email made us hope for something positive...why all these ?? We wont be getting our own money back?? Right? You must guess how painful it’ll be tell my parents...all these were for nothing...just to hurt and make people weak n sick...Europe 2019 durga pujo, full payment done.....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
raunak90
Jul 1, 2020
Report
Copy

No refund received

I have purchased tickets from ezeego 1 (Part of cox & kings india). The tickets were fully refunded by airlines. By then never returned money to me. Even after several emails no one responded....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
[email protected]
Feb 12, 2020
Report
Copy

invoice dues

Address: Ludhiana, Punjab, 141001

Dear sir,

Cox and kings financial company limited has not yest paid dues of ~inr 4.84 lakh as of date on invoices raised from june 2019 - sep 2019
The invoices have been sent to pakowal road branch, ludhiana. And head branch in mumbai. We have not yet heard from anybody. The company is on the verge of insolvency and there is no one to respond.

Regards
Sj...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sdalvi
from Surat, Gujarat
Feb 7, 2020
Report
Copy

i have not received my refund of money after the cancellation of the trip made by cox & kings

Address: Turner Morrison Building, 16, G Vaidya Rd, Kala Ghoda, Fort, Mumbai, Maharashtra 400001, Mumbai City, Maharashtra, 400001

Dear sir,
Quite regrettably i am bringing to your notice the poor standard of services provided to us by cox and kings. We are the victim of their duping. We have paid total inr 1, 80, 645 to cox and king's bank account, which is full amount as per the contract for the trip to gangtok, pelling, kalimpong and received the voucher on 23rd oct 2019. And on 25th oct 2029 they have cancelled our trip to gangtok, pelling, kalimpong. At...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deep Dieago Charlie
from Chennai, Tamil Nadu
Dec 17, 2019
Report
Copy

I'm complaining about the refund that has to be provided

Address: Chennai, Tamil Nadu, 600037

We have approached cox and kings for booking air tickets and visa for the us trip from rajalakshmi engineering college. The agent mr. Nisar has booked the visa for a group of 5 members. We approached him again after a week of confirmation of the visa for booking the air tickets. He said he was unable to book because of some issues in the chennai branch.
He said that the air travel advance amount rupees 5000 each will be refunded....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakeshgupta1965
from Gurgaon, Haryana
Dec 7, 2019
Report
Copy

refund request

Address: B 304, SARITA VIHAR, 110076

My name is rakesh gupta and our booking id is 1107705. We are booked a tour of europe with cox and kings with the tag line best of europe summer 2019 in the month of july and paid rs 600000 six lakh in advance but the tour was cancelled by the company in the month of august 2019 but till date we are waiting for our refund
Please suggest some wayout to get my refund my mobike no is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
indianindrani9
Dec 6, 2019
Report
Copy

refund not received for cancellation of bumper far east tour

Address: Kolkata, West Bengal, 700104

Booking id: 1107233
Amount: 3, 28, 200 deposited via cheque
Travelers:
1. Indrani banerjee
2. Chandrasekhar bhattacharya
3. Suparna bhattacharya

Bumper far east tour which was supposed to depart on 15/10/2019 was cancelled post cox and kings reported bankruptcy. We were promised a refund within 90 days which has still not happened. There is no status update and no one to contact regarding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
apurva101
from Mumbai, Maharashtra
Nov 28, 2019
Report
Copy

refund not initiated

Address: Mumbai City, Maharashtra, 400093

I booked a flight & hotel accommodation with mr. Mithun & mr. Shailesh of cox & kings (Ahmadabad & mumbai respectively) my visit to germany.
On 24th september, 2019 i paid them 1, 92, 150 & they cancelled our hotel & flight without informing us.
They claim they are not liable to inform us prior to cancellation & since then have refused to reply to our numerous emails, calls & messages.

This is unethical and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sagar Christi
from Vadodara, Gujarat
Nov 21, 2019
Report
Copy

refund of rs. 15000/- held in the form of credit note

Address: Mumbai City, Maharashtra

Dear Sir/ Madam,

My booking ID is 1067086.I booked a tour by paying Rs. 15000/_ as initial booking installment but on cancellation of it, the management of Cox and Kings agreed for adjusting Rs. 15000/_ in future booking and I was issued a credit note Dated 14/03/2019, to be utilized within a year. However, on inquiry for the available packages in January 2019, I got E- Mail from customer service about start of insolvency...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pilat
Nov 16, 2019
Report
Copy

passport delivery

Address: Fahaheel

Dear dignitaries,

This is really awful when you getting this kind of services from a responsible organization. Myself pilat sinha, i had submitted a passport renewal request of my daughter praisy sinha on[protected], in your fahahel branch in country kuwait. The tracking no for the application is (Kwtfp2130319).

Today[protected] at approximately 615 pm, i spoke to one of your executive over telephone[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gopal Mehrotra
from Bikapur, Uttar Pradesh
Nov 6, 2019
Report
Copy

refund of cancelled tour maldives dec 21, 2019

Address: B 206 Pushpendra Heights Elgin Road Civil Lines, 211001

Initially i had booking for for cnk's kailash mansarovar via lhasa tour booking id 1098065 and paid full advance for that inr 205576 out of which inr 165576 were paid via rtgs bank transfer ref no. Vijbh[protected] dated 06.03.2019 to cnk's axis bank account no.[protected] and rest by payment link sent to me by cnk ltd.
Later in august 2019 the above tour was changed to simply maldives ex-male tour vide booking id: 1113144 on my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bsunetra
from Mumbai, Maharashtra
Nov 5, 2019
Report
Copy

failure of refund for india tour

Address: A 704-705,GIRNAR HEIGHTS, BHAKTI PARK, WADALA E, Mumbai City, Maharashtra, 400037

Hi

This june, we had booked a india tour with cox and kings to be scheduled for jan 2020.

We made the first two set of installment payments. However, we have not recieved any vouchers/ confirmations (Except a set of air tickets that covers about 10% of the amount paid) against the amount paid till date. While we have been following up on the status and next steps since august 2019, there has been no response...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak Anupalli
from Mumbai, Maharashtra
Nov 4, 2019
Report
Copy

booking money not refunded and no response

Address: I-601, Aparna Cyberzon, Ranga Reddy, Andhra Pradesh, 500019

Hi,

I have booked a trip to bhutan, through coxandkings bharat deko online package for 6 nights / 7 days in dec, 3 people, booking id 1114136 and payment date 6, oct 2019. I made complete payment online and i haven't got any booking confirmation. I have got an email response saying we are looking into this matter and would get back in few days. But it has been more than 1 month and i would like to get a refund for the entire...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dr sujit
from Hyderabad, Telangana
Nov 3, 2019
Report
Copy

company cancelled the trip and not refunding money

Address: Mumbai City, Maharashtra

My booking Id is 1115254 for the Dubai holiday booked on 19/9/19.After 7 days company called and informed that tour is cancelled and money will be refunded with in 7 to 10 days, after repeated reminder they mailed me that it will take 30 to 35 days.Till now money is not refunded and nobody is replying mails or taking phone calls, including Mumbai head office and customer care. How to initiate legal action against them. Please advise...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shan banerjee
from Delhi, Delhi
Oct 28, 2019
Report
Copy

complaint against cheating of rs.2,32,743/- vide the tour booking id. bid1114136

Address: Mumbai City, Maharashtra

Respected Sir/Madam,

I the undersigned Mr. Shantanu Banerjee, along with my spouse, opted for a family tour to China through the company Cox and Kings Limited. In connection to this Mr. Subhradip Dhar Store Manager Cox and Kings Limited (Mobile No. 91 [protected]) sent me an E-Mail dated 22nd August 2019, mentioning the tour details(The tour named as HIGHLIGHTS OF CHINA \\ 18TH OCT 2019), cost and payment procedure. Accordingly...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akhanghori
from Bengaluru, Karnataka
Oct 24, 2019
Report
Copy

travel vouchers

Address: 1496/A 19th min road 8th cross HSR layout sector 1, nirmala towers, Bangalore, Karnataka, 560102

As a part of the employee engagement program for our company, we had purchased the travel vouchers from cox and kings and they assured guarantee on services, but sorry to say, these guys have a pathetic service towards customers.

In spite of so many reminders and calls, there is no response from cox and kings we had request the cancelletions of vouchers and to initiate the refund till date there is no response...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prakashtta
from Ahmedabad, Gujarat
Oct 23, 2019
Report
Copy

vouchers and tickets not received for andaman nicobar tour schedule on 26th oct 2019

Address: Gandhinagar, Gujarat, 382424

We have booked andaman nicobar tour booking id 1114302 for 4 persons and paid full amount at their ahmedabad franchise office. Person mr. Manak panchal who came and booked our tour is not responding and came to know that he has left the company. Upon constant followup in whatsapp he has given number of mrs. Seena jacob. I have contacted seena madam and she replied to contact mr. Anil jacob. I met him yesterday at his bodakdev office and discussed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lubna Diana Mohanty
from Khopoli, Maharashtra
Oct 22, 2019
Report
Copy

family h0liday t0 andaman — full payment made — n0t received any air tickets are hotel vouchers

Address: Mumbai City, Maharashtra

We have b00ked a h0liday t0 andaman via c0x n kings. B00king id 1113620, andaman delight with neil island by air, ex mumbai. The scheduled departure is 26th 0ctber 2019. Accrding t0 the c0mpany p0licy, we have made all the payments 0n time. We are yet t0 receive any air tickets 0r h0tel v0uchers. We have been f0ll0wing up with the c0x n kings pe0ple since the last 15 days, 0nly t0 be assured that we will be prvided the same. Kindly help us....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
drvrajan
from Edakkulam, Kerala
Oct 20, 2019
Report
Copy

australia-new zealand tour - non refund of payment done twice

Address: c/o rajan warrier rohini chembukavu, near holy family school, 680020

I have sent rs.126090/- on[protected] to cox & king account no.[protected], ifsc code - deut04784bby deutsche bank, hazarimal, somani marg, fort, mubai -400001. But on[protected] ox & king informed not getting the money. Neft utr number was [protected] and they asked for paying again to state bank of india account [protected], ifsc code sbin0006070. Now the deutsche bank says the money has been remitted to cox & kings account. Kindly return...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Cox & Kings India related businesses

Grand Tourio
1
(142)
Stayzilla
4.3
(100)
OnlineDealsToday.co.in
1
(59)