Air Asia — Schedule changed but not provided any compensation. | |||||
I booked a ticket from air asia for 08 jan 2017 on 21.09.2016 for my sister pnr no.- tk3nkq, flt no. I5-1451 from visakhapatnam to bangaluru. On 04.01.2017, i received a mail that schedule has been changed from 0805 hrs to 1105 hrs and it wold arrive at 1240 hrs at bangalore. As per my tkt my sister has to get another flight from bangaluru to mangalore at 1225 hrs. So after conversation with customercare of air asia they insisted me to cancel for full refund and did not provide any solution. I booked in indigo for the same date for rs7600.00 and earlier it was for rs.1778.00 only Airlines are using aour money before 4 mosths and at the last movement they change the schedule. They should provide a tkt in othe airlines with their expense or must give compensation. Was this information helpful? | |||||
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