The below flight was cancelled by aircosta and its been more than 2 years we are waiting for refund. I have done numerous follows up but no response. Please clarify when we can get the refund amount as we already waited for 2 years.
Air costa
Flight: lb - 694
Route: tirupati - hyderabad
Booking date: 31 jan, 2017
Trave date: mar 12, 2017
Pnr - 02qp3l
Amount paid: 11390
Was this information helpful? | 
- involvment fo AIR COSTA carrier in the deal
- cancellation of any flight
are attcahed.
Please hold and add:-
1. Air Costa e-ticket or the Makemytrip PNR (which is not seen)
2. Air Costa notification of cancellation, if the passenger owns it.
3. Own written complaint, which passenger had to submit to the travel agent / air carrier,
4. Responder last decision (any reply), if it had been given within last 2 years.
in copies.'
The air carrier 's duty is to process the correct complaint within 15 days or in 30 days in complicated sitations.
The possible liquidation can not be considered as difficult one for refund / compensation purpuse.
The pasenger can hire a lawyer or legal professional in civil avaition for agreed fee for futher legal action against the offender within at least 2 years following last reply / submission.
Regards.
sr manager for ICAO / IATA iregulations matters
Aryan engineers ltd.