Aircel Complaints & Reviews

Dear Sir, This is Narinder Sharma ([protected] ) from Jammu ( Jammu & Kashmir ) . I had paid lots of extra money to AIRCEL because they are always send me extra bill amount from when i activate the connection, today i go to COCO Aircel Center, Bahu Plaza and watch detail of my bill, i m shocked aircel added Rs 350-360 Per month as extra charges like video download services, chat services without my knowledge, i m really disappointed with the bad service of Aircel, if aircel team not reconcile my all bills, so i go to court for legal action

Regards
Narinder Sharma
[protected]
[protected]@yahoo.com

On Jan 23,

I got a SMS stating " Thank you for choosing JuiceUp Weekly at Rs, 35. You have been charged Rs.35 for 7 days. "


I never activated or chose anything. This is done without my knowledge & consent.


I want my money back


number: [protected]

Dear sir
I recharged day before yesterday night with a net pack of 147 with which I have to get 1.5GB 3G data according to the aircel site.
But I got only 1gb.
I called them several time for the same but Everytime they are saying we can't help.
I have uploaded the image.

I bought Airtel sim card but it's network signal was too weak or no signal.So i did MNP from Airtel to Aircel. It was working good But today suddenly i have lost network signal, there is no signal in Aircel sim card.

Mobile No:- [protected]

My sim number is [protected]. i complaint before 5 months but did not solved yet. what is this? Is this proper response for the customers? consumer complaints department also not take any action. The problem is not recharging, no outgoing no sms outgoing. I complained so many time but nobody take action. Tell me what will we do?

I Mr. Vinod Chougule
I have a complaint regarding the deduction of balance amount from my aircel number [protected]. I had a recharge of Rs. 108/- from where my Rs. 90/- is been deducted dated as on 13 or 14 Jan no exact date remembered I therefore humble request you to please see over it. We went for communication to Aircel centre there was not a proper response from them. We request you to see over it and give a explanation about it and why did it happen after giving a mail also there was not such a fine response from you'll. Thus, we are waiting for a reply soon. As the cost is been deducted unnecessary. For further contact if any please do not contact on that number because its my mom's number as the lady won't be able to answer your question. So for any kind of response contact on number:- [protected]
Thank you waiting for a response soon

Sir, my name is Rounak i am an aircel subscriber. my aircel no. is [protected] .games club has been automatically subscribed in my no. The amount of rs. 99 has been deducted today. i have also tried calling customer care but i do not get positive response for my complain. Pls deactivate this service from my aircel no. as soon as possible and refundy money. Thank u. I dont want anything from your services please permanently block any such kind of services

My aircel no. Is [protected].Today i got a message that i have been charged rs 30 for subscribing to aircel music connect which actually i hadn't done so.As a result my balance was immediately reduced to rs 53 from rs 83.I immediately messaged to VAS to stop this service and they replied that no service has been subscribed by me.I want my money back as it was been cut unknowingly.Aircel should refrain from doing these mischievous stuffs.I would like add that i have been a victim of these situation a couple of times.Don't know how and why this happens.please return my money as soon as possible.

I am using aircel only for calling but whenever i recharge it's automatically dedicated my balance...
You tell me what should I do...
If this problem not be solve than I quite this telecom service...

Hello...
Im mounika, i recharged my aircel number-[protected] with rs.33/- and i didn't get any extra benifits of 15/-..i informed to customer care agents 3times... they says that server slow.. but at 4th time the agent says there is no offer with rc.33/- i want my balence of 15rupees..
VERY IRRESPONSIBLE AIRCEL CUSTOMER CARE AGENTS...

Hi i am using Aircel for the past 7 years because of its connectivity apart from this i never satisfied with any of aircel service. Whenever i browse its automatically activates some videos mantras and some more which i dont want and they automatically charge us for the same. When we try to contact customer care or 198 to deactivate and for refund, they never pick our call instead they disconnect. I am trying to reach them for the past 24 hours its always says executives are busy. Then what is the purpose of maintaing helpline which doesnt help the customer. I tried them in different ways of IVR but no one answered to my call. I need aircel to contact. Its not only refund query, i want to tell them that i dont want any unwanted services while browsing.. please someone help me in this issue to reach aircel customer care...if my query is not solved i will escalate it to the next level. Thanka for your help in advance.

Hello Sir,

i've accidentally recharged to a wrong number instead of my number.

My no is [protected]

And recharge done no is [protected]

Please refund of the total amount of recharge (100 INR) back to my wallet.

Plzzzz help me sir.

Thanks
Naren

Dear team,
Just now I got a msg like that" thank you for subscribing masti mall. You have been charged Rs 35 for 7 days and your service will be renewed with the same charges.
I don't know what happening and how it is possible with out doing anything.

Pls deactivate the service immediately and get back the deducted amount in main balance.

Pls do the needful as soon as possible. I am waiting for your valuable feed back.

Thanking you.


Warm Regards,
Ranjit Sutradhar
Mob:[protected]

I recharged my Aircel mobile no-[protected] on dt 19/01/2016 of Rs 74, this offer given by aircel company dialing *121#, that recharge of Rs 74 we will get talk time Rs80.But talktime came Rs 61, when I call coustmercare, some one told me after 24hours rest amount will come, but it hasn't came, then I call, they told after 72 hours it come, but no result, then I call, some one told this type of tariff is not for u, then block my no.for conact to coustmercare.pls resolve my complaint.

Dear Aircel India - Worst customer care service in Aircel India - I used this network for last 4 years (my family members {approx : min.15-18 users} using this network for last 5-6 yrs) -and here is my complaint/request - recently i used websites using google chrome in my android phone suddenly "aircel deals" this site appeared then asked to touch a button to subscribe but i am not press that button/anying on the page simply i closed that site. After sometimes, i received a message "Congratulation! u hv been subscribed to Aircel deals/joy.charges Rs 15/15days..."like this and later i received another msg that 15 rs. has been charged and reduced from my account for the above subscription, but now i told a complaint to Aircel India customer care service, before 3 weeks i told the same complaint but the amount is 99 rs, now she said that "this is a large amount so we refund that and now u activate this subscription by ur own and we have that proof i[censored] come to our near aircel dealer shop we show that to u" and later i said " now i am coming to ur dealer shop" then after she replied that "ok, it's ok now i refund the amount of Rs.7/-only, i asked the full amount of 15 rs. and (like this- three times they charged automatically, ) she just reply - "cut the call" Now i am totally disappointed with this Aircel India network. my total family used this network - my relatives also told the same problems like this so finally i don't care about my lost money, if it continues - definitely we change the network- really i am totally disappointed, before days i request my friends to use aircel service but now i saw what happens in this network and why they not using this Aircel service network - "this customer care officers even don't know how to handle a customer's question - just simply told to disconnect the call and also our Aircel service - totally disappointed - i ever seen...a customer care service like this... below i attached the screenshots - "i[censored] think we don't want to use this aircel network plz tell frankly - we can change to another network but don't take money without our permission" and plz dont try to manage the mistakes - i believe this aircel network service for last 4 years but now i'm totally disappointed and feeling shame to use this Aircel service.

I make a recharge of 40 but I got 30 balance in main account..
But my offer shows. 40=38
Where is my remaining balance plzzz refund my balance when I contract the customer care it show busy and disconnected my call. What is this????

Dear Sir,
I have lost my mobile along with the AIRCEL sim card. Please block the out going & incoming calls from the below mentioned number so that it cannot be used by unknown person. Please do this as soon as possible.

Number: [protected]


Thank You,
Ramesh V

Hi, Aircel. I am Haren Sarma. today 50rs is reduct from my balance aircel send me a message of some service activation but there is no service activated in my mobile . I also send messages to 155223 writing stop to deactivate the service but they reply - You are not subscribed to any vas service. then why 50 rupees is cut from my account . I need my money back soon.

Hi this is naresh, my mobile number is [protected] but i did wrong recharge to [protected] rs 200 yesterday . i need my money back so please take this complaint and solve this issue as soon as possible,
thank you

Payment of Rs. 125 received by Paytm !
Your Order No is[protected]
7:59 pm, Jan 21 2016

Recharge/Bill Payment Details

Repeat
Download Invoice
Payment Summary

Paytm Cash Transaction No [protected]
Rs. 125
Subtotal
Rs. 125

Order Total
Rs. 125

Dear Sir,
I am khemraj prasad. My Number [protected](aircel) suddenly closed and after by customer care i get information that my number is disconnected and according to him that is freshly launched in market. i has been using this number for 6 years. Customer care said that before allotment of number to someone u can get back the same number.
pl. kindly guide and suggest how can i get the same number([protected] aircel) which is very important to me.
this is very urgent pl.

Khemraj prasad
[protected]