Aircel Complaints & Reviews

(Reminder)
I received a Sms on[protected] at 04.22pm and again a t 04.23 that UPE3G67 has been activated on your phone and deduction has been done.
I have never subscribed this plan or any plan. Kindly cancel the plan and refund my money.
I tried on 121 for 15 mts to complain but was not able to do the same.on[protected] than I wrote to you on 17.01-2016 .I got the autoreply but no one has contacted me.
My account has been debited twice with an interval of 2 seconds.
Kindly credit atleast one amount of Rs 65 to my account.
Thanks

On 25jan 2016 a service is activated on my number [protected] and charged me 20 Rs. after that i was call to customer care and after that my service is de_activated but my refund is not made till now i need quick response

Respected sir
My name is Nagendra Singh and my aircel mobile number is [protected]. On january 17 i had complained you about that aircel had automatically deducted my balance of rupees 35 from my main account balance saying that i had activated jyotish shastra. But I didnt do so. If your company want to earn money like this then this is very sameful thing that you are doing. Dont do such cheap things with your customer. God is always watching everyone. You can make us fool . But sir you cant make fool god

I am using aircel for more then 5 years, i faced a worst part of the network 2 days ago(26.1.2016) . the network haven't informed me or intimated me about my auto renewal data pack that it has been expired .i recharged for 746 rupees. and had 1000 talktime and 746 mb data. because of no knowledge on my data balance i overused it and lost all my balance of around 700, my number is [protected].please let the operator consider it for the account that to provide the informations about the promo data balances too. and if possible do some refunds as i lost a huge some amount. thanking you

में एयरसेल का पोस्टपेड कस्टमर हु।
में वोडाफोन से पोर्ट होके एयरसेल में आया हु कुछ दिन मेरा नंबर ठीक से चला फिर 23 जनवरी 2016 को मेरी आउटगोइंग बंद कर दी गई। जिससे परेशान होकर मेने कस्टमर केअर को कॉल किया। 121 पे। उन्होंने बोला आपका नंबर सिम लॉस्ट की कम्प्लेन पे बंद हुआ है। और आप चहाते है तो 4 घंटे में फिर से एक्टिवेट हो जायेगा। उसके बाद मेरा नंबर 4 घंटे बाद भी एक्टिवेट नही हुआ। मेने फिर कॉल किया। केअर पे तो बोपते है हमने 4 घण्टे वर्किंग टाइम माँगा था जोकि सन्डे एंड शनिवार नही होते हमारी बेक एन्ड टीम वर्क नही करती। फिर मंडे को कॉल किया तब भी कहा गया आज 4 घंटे में हो जायेगा। जब भी नही हुआ। फिर में एयरसेल के ऑफिस गया उनसे पूछा ऐसा क्यों हो रहा है तो बोलते है हमने सिम बंद करी है आपकी और आप सिक्यूरिटी जमा करवाइए 250 रुपए। यह सुन के में हैरान हो गया। जबकि मेने सिक्योरटी के 250 सिम लेने के टाइम जमा करवा दिए थे जिसकी मेरे पास रिसिप्ट भी है।
और आज 5 दिन बीत गए । मेरा एयरसेल नंबर की आउटगोइंग अभी तक स्टार्ट नही हुई।

I was call from this Aircel number [protected] and I told him that my balance was deduct from this number Rs 91 but he didn't listen my problem and I called today for help from customer executive but I was really harass and disparate from the executive.

I am an Aircel customer with mobile number [protected]. Today I received a message that "Thank you for subscribing to namma namitha . You have been charged Rs. 35.0 for 7 days and your service will be auto renewed with the same charges". I have not subscribed to any such service and I found that Rs. 35 has been deducted from my main balance. I request you to refund my balance and stop such services.

I applied for MNP. My number has an issue in doing MNP. So recipient network asks for MCH id from aircel. How to get MCH id from aircel?

I am Ramya subramanian, a 12 years old customer having 2 CUG postpaid connections at AIRCEL.

Mobile number:[protected], Name: S.Ramya

When tried changing my SIM to MICRO SIM today evening, really frustrated because of your call centre guys and perungudi AIRCEL stores guys. AIRCEL store guy said it will be activated with in 2 hrs . But that doesn't happen. When contacted call centre guys they said it will take 48 hours. But they have done it previously within 3hrs, in last month for my another number. AIRCEL stores is telling they are not working tomorrow due to Republic day. But customer care is telling tomorrow stores will be open, you can go in person and check with them.No consistent information across AIRCEL. Call centre guys shuttled me five times telling false reasons. In the Final call they behaved rudely and when I asked for service request number, they dodged me and acted as if they could not hear me and cut the call rudely. Very worst behaviour, I ever experienced. Even then I tried calling once again and just asked the guy to create a service request and give it to me.He also disconnected the call in the middle while giving the number. Again for the 8th time I called and the same guy picked it and gave the number which I am not sure if a real one.

The service request number given by the last guy is 1-[protected].

I would like trace the call recordings and take appropriate action on these guys. Now a days aircel customer care makes customer frustrated and move out of your service. I am literally held up in my business activities due to inefficient service of AIRCEL.

Sir.my no.is [protected] .mere ac se 50 rs kaat liye gye the 22/1/16 ko jiske bare me maine customer care ko 5 baar 72 hr. me complain v ki viz.22/23/24/.sab mere bal.ko 24 me return ho hayega kar k bole the lekin mere bal. nhi aaya. aaj jab 25/01/16 fir maine call kiya bata rhe h aapka koi complain nhi aur ab jyada late ho gya h so return nhi ho sakte.
sir aap bataiye main kya karun ...agar return nhi honge to main fir aapke company ki service lena band kar dunga.
aur aapke customercare me kitna care hota h main jaan hi gya hun..

Dear Sir, This is Narinder Sharma ([protected] ) from Jammu ( Jammu & Kashmir ) . I had paid lots of extra money to AIRCEL because they are always send me extra bill amount from when i activate the connection, today i go to COCO Aircel Center, Bahu Plaza and watch detail of my bill, i m shocked aircel added Rs 350-360 Per month as extra charges like video download services, chat services without my knowledge, i m really disappointed with the bad service of Aircel, if aircel team not reconcile my all bills, so i go to court for legal action

Regards
Narinder Sharma
[protected]
[protected]@yahoo.com

On Jan 23,

I got a SMS stating " Thank you for choosing JuiceUp Weekly at Rs, 35. You have been charged Rs.35 for 7 days. "


I never activated or chose anything. This is done without my knowledge & consent.


I want my money back


number: [protected]

Dear sir
I recharged day before yesterday night with a net pack of 147 with which I have to get 1.5GB 3G data according to the aircel site.
But I got only 1gb.
I called them several time for the same but Everytime they are saying we can't help.
I have uploaded the image.

I bought Airtel sim card but it's network signal was too weak or no signal.So i did MNP from Airtel to Aircel. It was working good But today suddenly i have lost network signal, there is no signal in Aircel sim card.

Mobile No:- [protected]

My sim number is [protected]. i complaint before 5 months but did not solved yet. what is this? Is this proper response for the customers? consumer complaints department also not take any action. The problem is not recharging, no outgoing no sms outgoing. I complained so many time but nobody take action. Tell me what will we do?

I Mr. Vinod Chougule
I have a complaint regarding the deduction of balance amount from my aircel number [protected]. I had a recharge of Rs. 108/- from where my Rs. 90/- is been deducted dated as on 13 or 14 Jan no exact date remembered I therefore humble request you to please see over it. We went for communication to Aircel centre there was not a proper response from them. We request you to see over it and give a explanation about it and why did it happen after giving a mail also there was not such a fine response from you'll. Thus, we are waiting for a reply soon. As the cost is been deducted unnecessary. For further contact if any please do not contact on that number because its my mom's number as the lady won't be able to answer your question. So for any kind of response contact on number:- [protected]
Thank you waiting for a response soon

Sir, my name is Rounak i am an aircel subscriber. my aircel no. is [protected] .games club has been automatically subscribed in my no. The amount of rs. 99 has been deducted today. i have also tried calling customer care but i do not get positive response for my complain. Pls deactivate this service from my aircel no. as soon as possible and refundy money. Thank u. I dont want anything from your services please permanently block any such kind of services

My aircel no. Is [protected].Today i got a message that i have been charged rs 30 for subscribing to aircel music connect which actually i hadn't done so.As a result my balance was immediately reduced to rs 53 from rs 83.I immediately messaged to VAS to stop this service and they replied that no service has been subscribed by me.I want my money back as it was been cut unknowingly.Aircel should refrain from doing these mischievous stuffs.I would like add that i have been a victim of these situation a couple of times.Don't know how and why this happens.please return my money as soon as possible.

I am using aircel only for calling but whenever i recharge it's automatically dedicated my balance...
You tell me what should I do...
If this problem not be solve than I quite this telecom service...

Hello...
Im mounika, i recharged my aircel number-[protected] with rs.33/- and i didn't get any extra benifits of 15/-..i informed to customer care agents 3times... they says that server slow.. but at 4th time the agent says there is no offer with rc.33/- i want my balence of 15rupees..
VERY IRRESPONSIBLE AIRCEL CUSTOMER CARE AGENTS...