Aircel Complaints & Reviews

My Aircel No ; [protected],
Without my permission, Enabled Ganesh Slogan and took amount my recharged balance,
I am very disturbing the telemarketing calls,

I am not happy with aircel marketing with out customer knowledge,

Kindly help me

i am tryiing to port out my number [protected] (currently existing aircel number) to airtel by sending a message to 1900 in "port mobile number" format. but i am not getting the unique code. rather i am getting a message saying send the message in the above mentioned format. somebody please help.

ATTN. TO AIRCEL MANAGEMENT,

I AM A POST PAID CUSTOMER OF AIRCEL TELECOM BEARING MOBILE NO. [protected]. I HAVE NOT GET MY BILL FROM JAN/2011 DESPITE OF MY REPEATED COMPLAIN TO AIRCEL CUSTOMER CARE. MY COMPLAIN NO. SR NO. 1-[protected] ,SR NO. 1-[protected], SR 1-[protected] ETC.. CUSTOMER CARE TOLD THAT THEY HAVE MAIL ME THE BILL, BUT TILL DATE I HAVE NOT RECEIVED MY BILL IN MY MAIL ID.

ON[protected] I HAVE GET A SMS FROM AIRCEL ABOUT EXCEED OF 60% CREDITED LIMIT, BUT SURPRISING THEY HAVE BAR MY OUTGOING ON[protected] WITHOUT FURTHER INFORMATION. MY SECURITY DEPOSIT IS RS. 1250/- AND MY PLAN IS GOVT. 99/-. MY QUESTION- IF MY BILL WAS 60% ON[protected] HOW IT IS BECOME 150% ON 20-5-11? SECONDLY- WHY AIRCEL AUTHORITY IS NOT SERVING MY BILL FROM JAN/2011?

IT IS MY REQUEST TO CONSUMER PROTECTION AGENCY FOR SUGGESTION TO MOVE AGAINST THIS TELECOM COMPANY WHO ARE ILLEGALLY HARASS TO CONSUMERS. PLZ. SEND YOUR SUGGESTION TO MY MAIL ID- [protected]@rediffmail.com.

WITH BEST REGARDS/ J I KHAN, SALEKURA, PO-JANIA, DIST-BARPETA (ASSAM)-781314. MOBILE NO- [protected].

why aircel subscribed their on music connect service and charges from us ,and never aircel coustmer replys.when when you will pay back my balance.
jb marji hoti ha money charges ker te ho, back my money now

I am not being able to use opera mini or any other internet based applications using aircel internet service. that is really very disappointing.surfing the web using the inbuilt micromax browser is never that smooth and satisfying.actually pocket internet is the thing that dragged me to Aircel. the guys at customer service says that aircel don't support ant third party application. that's really disgusting.

The Aircel mobile service r frequently cheating prepaid amounts from customers accounts. They are charged for different service without customer knowledge such as more SMS service, Automatic dialing, Auto tune setting, unknown service and etc.. The service r send the sms to customer like " Dear Subscriber. you have been subscribed to General tips. Please recharge your account to continue enjoying this service". They were subscribed therself and withdraw amount. I known more are people affected by AIRCEL mobile servicer. Please take action regarding.
Thanks.

After almost over a month when I made a proper request to colose DND services on my mobile AIRCEL mobile number [protected] I am continuously receiving unwarranted and at times dirty messages/phoinecalls form phone numbers like [protected] and so on whisd is very disturbing and and annoying. I have also reached their services several times but in the call center service providers keep call on hold for unusaually long time in the name that we are checking and the checking never ends calls gets cut off - and on next try some new call taker you repeate the whole story and once again the never ending search and checks begin and this never ends. Please check and make them stop this kind of careless attitude and herrasment from such mobile service providers as well as socalled service provider call centers. Thanks. Alok Jaiman.

Couple of weeks back I brought an Aircel simcard. From the next day I got 2-3 promotional calls, on the very next day I had registered NDND (National Do Not call Dunning) a message has been received from aircel assuring that promotional call should be stopped on 25.05.2011. From next day onwards am getting 30 -40 calls in a day. Am working as an Operation Theater Nurse and need to expect and to speak on important calls, in this emergency situations am getting this type of promotinal calls and SMS in all working days and Sundays too. So I request help to stop chain promotional calls and sms.

Truely,
Leenarelhish
[protected]

As we r the residents of a town of budgam district namely Alamdar colony Chrari sharief. As in our area there is a huge network of Aircel.Inspite of this there is a very poor service regarding network.In our town we have got 2-3 aircel towers but still there is network problem .which is a headache in our area....
Please guide accordingly...


email id : [protected]@yahoo.com
cell no . [protected]

I have subscribed for aircel offer for BLYK service with Rs.74 in which i can recharge with special rate cutters which offers reduced call rates.I recharged with BLYK special recharge of 249 which gives unlimited aircel to aircel calls but i received only limited 3000 mins on my mobile account.On repeated mailing and call aircel customer care they cannot confirm me that wether my BLYK membership has been removed or the special rate cutter 249 option was no longer valid.I check with the company website where its showing the offer still available.They are not reponding properly and i have already recharged twice with 249 to get the special benefit.Please help me.

Number: [protected]

DEAR SIR
MY NUMBER HAS BEEN REISSUED TO SOME ONE ..... BECAUSE I HAVE NOT USED THAT NUMBER FOR 2 MONTHS . I HAVE PAID THE CHARGES FOR LIFE TIME INCOMING HOW CAN THEY TAKE MY NUMBER BACK WITHOUT INFORMING ME ....AIRCEL NUMBER [protected]

MY NAME IS SAURABH DAS AND ALTERNATE CONTACT NUMBER IS [protected]

PLEASE HELP ME TO GET BACK MY NUMBER

sites are not opening in my pc like facebook

i am a aircel user name Vasu using aircel no. [protected]. i recharged my phone from a Rs25 aircel coupon. and after a day i get a sms from aircel that i have been charged for Rs15 for Mehfil-E-Time pass and i'll get alerts for next 30 days then i call to costumer care i asked them that any service is activated on my no. they said 'sir there is no services activated on your no.' But next time when i rechared of Rs25. next day i am having having balance of Rs11 then a SmS came that i have been charged Rs.7 for the next 7 days. And now i can't take it anymore when i rechare my no. they cut my balance by messaging me that you have been rechared for that Mehfil-E-time.
so please take any action againgst AIRCEL.

Thank you

This is mess , the credit limit of my phone is 500 , it sounds funny the bill is now for 1342.87, i called the helpline number 121 spoke to the executive for 53:43 minutes and think there is no resolution . They don't have proper reply , interestingly they don't know how to speak . Entire North-East circle of the mobile operators service is not to the slandered. They are Fraud , I have decided to pay only 600/- and rest of the amount i disputed .

Dear Sir,
1. I was an user of Airtel Mobile from more than last 12 Years and using a same postpaid number [protected], in airtel there is no tariff plan for paying 1 paisa per second for recieving incoming call in roaming, and i am mostly staying out of delhi for my business,
2. One day i recieved a call from AIRCEL executive and he will offer me that our company wikll give you incoming calls while roaming in 1 paisa per second, because of my business i advertised in newspapers and on internet and my no. is so common and i suppose to recieve at least 5 - 10 calls for taking loan, credit cards, trade mark registrations and lots more. However this offer impressed me and i port to Aircel.
3. When i recieve the first bill of Aircel all the commitment done by the executive of Aircel was proved wrong and even while roaming in Punjab ( where already Aircel is running) my aircel mobile was catching network of vodaphone or idea asnd i had been charged with huge bills. when i send the request to port my no. to any other service provided so i came to know that i have to wait 90 days for that.
4. My Aircel mobile was not working from 17/5/2011 morning. Today on 18th May, 2011 morning 7:28 AM I called up customer care from my other Mobile no. I am told that the service was barred by AIRCEL due to exceed the credit limit and there is no intimation by AIRCEL. But the customer care executive said that we SMS you on 11th and 14th may, 2011.
5. I requested to the customer care executive to start my services I am an old customer of AIRTEL and my credit limit in AIRTEL is more than Rs16000, also I requested to increase my credit limit last month but Aircel is not going to do anything.
6. I request the body of consumer forum to take necessary action against these service provider companies to stop harassing customers and give full information in written while giving new connections.

I have activated P14 pack . I got a confirmation message stating " The GPRS service is activated ". Post which i have started using the service. But the amont got debited from my normal account. To check this I have called the helpline. 198. Customer Associates are very concern about there talk time. No body helped me. When i seek help from a supervisor. I was put on hold for almost 45 minutes and the line is disconnected by them. like this I have called 3 times My line is disconnected. Dropping a customer line is high level integrity. But no proper action taken. Please please please done use AIRCEL. Very wrost service.

Atlost very very worst thing is My number is added to rejection list. Now if i try to call the helpline ( 198). I am not allowed to reach the customer service associate.

I have subscribed aircel net on mobile when i connect to pc speed drops drasticaly to 4-5kbs while it work good on mobile.I talked to customer care yhey replied to format pc while my pc is updated with np antivirus.

Sir My postpaid sim card is missing, I want to block my sim card sir and pls send dialed call and received call details of that month sir....

sir when i switch off and restart the phone re 1 is deducting every time saying calls to [protected] charged re 1 please advise on this ...

I am using Aircel Pocket Internet which is a 3G network. But, the speed is very slow which is very frustrating most of the time. Is 3G network suppose to be this slow ??? 5-50 kbps most of the time. My number is [protected].