[Resolved]  Aircel — reactivation of number

I had a number [protected] which was having avg bill of 150/- per month.
Suddenly a month internet bill 800/-. I had asked them to share log for that they did not provide. Irrespective aircel provided details they disconnect my number. I have been chasing them for details. Now to reactivation they are asking 15000/- stating it a golden number. More over i said why should i pay amount when there is already a complaints going on. They are bargaining like how much u can pay for that. U pay a decent amount we will reactivate.
Please resolve such a unprofessional, misbehaviour and bargaining like a beggar doesn't look good to mnc

Regards
Manish
[protected]
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Sep 24, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2017
Aircel Customer Care's response
Dear Ankita Phophaliya,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
Aug 21, 2017
Aircel Customer Care's response
Dear Ankita Phophaliya,

We would like to inform that we have checked your account details and found that your number has been deactivated due to non-payment. You are kindly requested you to follow the process of sim activation. Further, please visit nearest Aircel store with ID proof for further assistance.

Warm Regards,
Aircel Social Media Team
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