Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 39%
Submit a Complaint
8719
COMPLAINTS

Aircel Customer Care

Aircel Ltd.

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Address
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1068
down
452
+91 12 4476 5000  [Head Office]
up
616
down
256

Fax:
Fax:
+91 12 4429 0524  
+91 11 2699 0095  
+91 22 4260 6070  
+91 20 4140 6699  

Additional info
Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore
69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350

View More Information...

Customer satisfaction rating
39%
Complaints
8719
Pending
4705
Resolved
2251
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (822)

Complaints with pictures are more trusted and informative    View all

Aircel Complaints & Reviews

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Aircel — mnp code/upc not received from aircel

 Jogendra Kumar Sahoo on Dec 30, 2017
Hi,

My aircel number is [protected]. After news about aircel shutting down it's mobile operations, i have been trying to get porting code from aircel. But despite multiple attempts from last one week., i have not yet received the code. Please look into the matter asap.

I sent sms to 1900 with content "port [protected]" but not received any code yet.

More info:

My number - [protected] was a postpaid number and has been converted to prepaid more than 6 months back. I am currently a prepaid customer.

I am currently having...
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — message is not going saying error 10

 kamesh logan on Dec 29, 2017
I need to port my aircell sim to vodafone
I tried many time to send sms, but its coming "not send pls try again later, error 10"
I had this problem about 4-5 months
A few weeks before it the error was like error 28#
But now the is tellin as error 10
I called aircell customer care they said to change my message service number i tried then also not working
My aircell number is +91 [protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — aircel deducted my 139 rs from my account balance and charged me with my knowledge with their 139 rs stupid plan. my mobile number is 850750705 [Resolved]

 Âmâń Śàhu on Dec 29, 2017
I had 180 rupees in my aircel account balance. My mobile number is [protected]. Today at around 3:30 p. M i got a message from aircel saying that you have successfully recharged your number with 139 rupees plan undetected my account balance with 139 rupees now i have 180-139 = 41 rs as my account balance. I did not ask for recharge it is a fraud done by aircel.in the era of 4g y will i a 2g recharge. It is a fraud done by aircel please give my money back and take back your 139 rupees stupid plan. I don't want this type of fraud service from airtel again in future otherwise i will opt out from your...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — data service validity date

 Pari Prasad on Dec 29, 2017
Today i got an offer from aircel company through message. This offer was 2g data for 28 days so i recharged this plan charge 29rs before 2 hours. Then i got a message from company. But this message shows 7 days validity.. I am very disappointed for this... My number is [protected]. I hope you consider this complaint and solve this soon and validity date will be increase from 7days to 28 days.....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — trouble in sending port message

 Rounak786 on Dec 29, 2017
Team,

I am fed up in doing port message again and again it is not sending. I think aircel has blocked me to send port message. I also talked to aircel customer care but that also not resolved my problem.

I have a business and i need to port my number asap.
Please look into this matter and resolve.

Thanks for your cooperation in advance....
Complaint comments  Read comments Complaint category Telecommunications

Aircel Tn — unable to receive incoming calls

 Venkat Appu on Dec 28, 2017
I'm not able to receive incoming calls from any number.. I given compliant for this issue. They told me "compliant registered so it will be solved before 28th dec 2017 but finally no response" still same problem occuring.. And also i couldn't make call to customer care. Simply they made me on number busy tone. Really i was disappointed from aircel team. Please help me as soon as possible. My mobile no. [protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — linking the mobile no with aadhar card

 Ananthapadmanaban gururajan on Dec 27, 2017
I have brought life time validity card for rs 888 at the year of 2001. Since i am using another mobile operator with my phone the frequency of recharge usually less in this aircel number but for all the bank related transactions, i have registered this mobile number. Now when i try to link aircel number with aadhar card the aircel office person want to recharge the number to get linked with aadhar.

All they want is otp number to get linked, why i need to recharge now to get linked to aadhar for a active account with balance of rs 50 in it.

For aircel guys
For...
Complaint comments  Read comments [4]Complaint category Mobile Service Providers

Aircel — regd : resolve my recharge of 345

 Deepak284284 on Dec 27, 2017
Aircel Phone/Mobile Number: [protected]

Sir, on 25 Dec 2017 i recharged with ₹ 345 as it is mentioned in website as well as your offers i have to get 1gb data as well as unlimited local + std but i get only 28 days data... Please solve my problem... Same problem occurred to me 70 days ago when i recharged with same plan and response was really good at that time. So please pay attention to my problem....
Complaint comments  Read comments [3]Complaint category Products & Services

Aircel — no solution for required upc code of lost no-9358822777-aircel mobile

 savita tangwan on Dec 27, 2017
Dear Sir,
I lost mobile number [protected] (AIRCEL UTTRAKHAND-WEST UP)
in addition to the following forwarded e-mail. required UPC code.at
alternative no.[protected] has applied for application number I-[protected] dated[protected] and has been contacted at customer care no [protected] very often but I have not received the any reply of Aircel Company.Aircel company has completely shut down its business in Uttarakhand.and most of the company's customer care numbers are closed or fake.I have this very important number, Please, I would like to resolve my problem as quickly...
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — port message sending fail

 Dasharath Jangid on Dec 27, 2017
Hello

I am trying to send port message from my aircel no. [protected] from last 6-7 days. But message didn't send. I have called many times to aircel customers support no. But nobody resolve this issue. I have changed message center number many time. So plz tell me what is the solution of this. This is my request to you plz solve this problem or contact with me....
Complaint comments  Read comments [3]Complaint category Products & Services

Aircel — port message send failed

 Pratik karmankar on Dec 27, 2017
I am trying to send a port to 1900 but it says send failed, everytime.
Why am i getting this error every time.
I want to change my operator because my current sim card does not support 4g services.
Please help me resolve the issue and provide me the upc code.
I previously complaint the same issue and it got resolved and i also got the upc but why i am getting send failed message again....
Complaint comments  Read comments [5]Complaint category Mobile Service Providers

Aircel — port sms not sending to 1900 from my cell no 8385824005

 deeps31 on Dec 27, 2017
From last 1 month i tried to send porting req. But my sms not send to anyone or company also my no is [protected]. I send email to customer care help desk but no response received from their side. I tried to call cust care many time but its go on waiting and disconnect automatically plz help its very imp no for me. Plz aircel team give the proper resolution on problem. Plz provide me neccesary upsc code...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — indoor network problem

 Akashjs97 on Dec 26, 2017
My number is [[protected]]. My address is malancha road, near yuna sangha club, kharagpur, west bengal. From last 6 months, my mobile lose network connection in my mobile. Whenever i go out from my home, the network becomes normal. But in my home, my aircel number has no network till now. I can't use internet. I face many problem because of it. Plz solve the problem as soon as possible....
Complaint comments  Read comments [3]Complaint category Telecommunications

Aircel — mnp sms message not working in aircel

 sukuwin on Dec 26, 2017
I am using Aircel network, Now I would like to Change to another network and I sent so many PORT sms to 1900 from aircel network PORT 98××××××85 but every time I send sms it says message not sent, but other sms are working normally, I think Aircel has locked it's MNP messages from customer, is it possible to clear this issue...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — staff behavior

 Balakrishna Achary on Dec 26, 2017
Dear team,

My self e balakrishna achary i went for update my adhaar card near to erragadda aircel office with the no [protected] so as we checked the data with my no there is no name only no showing same i inormed to aircel staff i am using last 5 year onwards how the name not occur, so that staff said just ask to modi sarakar and using rush word and if any problem migrate to some other service provider so tell me why u kept this aircel office if there is no helpful to customer and if anything wrong data than i need to claim to modi sarakar??? At the time of sim taken i have some...
Complaint comments  Read comments Complaint category Other

Aircel — not able to receive upc code

 Himanshu.jn on Dec 26, 2017
Hello sir,

I am trying to change from aircel to idea as there is no network of aircel at my workplace. But aircel is not providing me the unique porting code. I have send the sms requesting upc many times on 24th december, 2017 but message was delevered. Aircel guys please send me upc. As i am in dead zone of your coverage area.

Regards,
Himanshu...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — unable to call

 Sravani Prakash on Dec 26, 2017
I have lost my phone and purchased new sim card in the aircel store sim got activated but the outgoing calls are barred for that reason i have recharged my number with rs.100. Today morning i have called customer care she told me that i have unblocked your number.

I restarted my phone even after 1 hour the calls are not getting connected.

I just want to port out my aircel number to another company....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — regd : fix my recharge of 345

 Deepak284284 on Dec 25, 2017
Sir, today i recharged with ₹ 345 as it is mentioned in website as well as your offers i have to get 1gb data as well as unlimited local + std but i get only 28 days data... Please solve my problem... Same problem occurred to me 70 days ago when i recharged with same plan and response was really good at that time. So please pay attention to my problem....
Complaint comments  Read comments Complaint category Products & Services

Aircel — i got an offer from aircel mobile apps but aircel refused to give this offer

 Saikatpaul68 on Dec 25, 2017
I got an offer from aircel mobile aaps. The offer was unlimited call for 28 days and 1 gb data per day for 84 days. I had recharged from aircel aap on 21 november 2017 from aircel aap. After 28 day aircel not giving any unlimited data. I had complained to aircel through email but they refused to give this offer. They are saying that this offer for 28 days and no extra benefit. But the offer was unlimited data for 84 days....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — very slow internet

 Kishanjaiswal on Dec 25, 2017
My no [protected] is facing a very slow internet problem and when i m calling to customer care no they are providing me 12889 but no one is calling back now, since the day from i started using aircel i m getting numerous problem the network is also very weak the h+sign appear for a while and then it vanishes again again, the customer care also do not response to the call i m getting frustrated by aircel service as aircel dont have 4g so atleast u should take care of 3g customers...
Complaint comments  Read comments Complaint category Internet Services

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