Airlink.in — internet not working since 7 days and nobody is responding

Address:

Harinagar Amber Colony, Udhna, Surat., Surat, Gujarat, 394210

Airlink user id: rahil1234

As per the trai the complaint must be solved in 3 working days and i had lodged complaint on call last week and since then i am not able to use the internet, i have been told the issue will be solved in 3 working days and it still is unrecognized. Nobody is picking up the complaint call line and its always switch off.

I have paid for 1 year plan and i can not take advantage of what i have paid. I am having trouble doing my work its a mental torture.
Thank you.

Rumman ansari.