Airlink.in
Airlink
Customer satisfaction rating: 4%
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230
COMPLAINTS
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Airlink.in Customer Care

Address
1-2. 1st Floor, Annapurna Shopping Center, Adajan Patia
Surat
Surat District
Gujarat
India - 395009
Landmarks:Opp. Dhanmora Complex

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
229
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163

Additional info
Airlink Wireless Sales Team
Tel: +91 80 4446 9400 (Bangalore)
Mob: +91 78 3800 2518 (Delhi)
Mob: +91 80 8009 0094 (Mumbai)
Mob: +91 96 6303 3200 (Kolkata)
Mob: +91 92 3145 0776 (Kolkata)
Email: [email protected]

Bangalore Office
562/640, 3rd Floor, Janardhan Towers
Bilekahalli, Bannerghatta Road
Bangalore
Pin 560076
Tel: +91 80 4446 9444
Fax: +91 80 4121 5542

Delhi Office
B-47, Building No. 3
Ansal Chamber I
Bhikaji Cama Place
New Delhi - 110066
Tel: +91 11 4058 1620

Mumbai Office
605, 6th Floor, Devavrata
Near UTI Institute
Sector-17, Vashi
Navi Mumbai
Pin 400705
Tel: +91 99 3097 6636

Kolkata Office
27 Western Street,
3rd Floor,
Room No. 340,
Kolkata – 700012
Tel: +91 92 3145 0776


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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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4%
Complaints
230
Pending
0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 12:00 am - 12:00 pm
Tue 12:00 am - 12:00 pm
Wed 12:00 am - 12:00 pm
Thu 12:00 am - 12:00 pm
Fri 12:00 am - 12:00 pm
Sat 12:00 am - 12:00 pm
Sun 12:00 am - 12:00 pm

Airlink.in Complaints & Reviews

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Userid - dharmik714

internet was off from last 20 days
please extend those 20 days into my current planbr...
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My Net Connection is not working from last 15 Days i have complain at coustomer care 6 Times and surat off 6 Times personaly visit They are not giving proper Answer I ask for Refund but They don't giv me Refund & Proper Answer my loketion At Gopipura Surat.
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    Net connectivity loss last 15 days no answer provide by employee

    Dear narendra12 we Have Received Your Complaint...
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    Ek number ki chutya service hai
    Bhul se bhi mat kharid na in logo ka wifi
    Chutya ban na ho to hi inka wifi kharidna
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      नमस्ते,
      मेरा नेट पिछले कही दिनो से बांध है और...
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      Wifi stop working every 2 seconds and high latency i call them they didnt solve my issue

      user id : GAME ZONE
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        Wifi not work...kitni baar call kiya phir koi response nahi aaya ...call krke complaint kiya phir bhi no response...
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          Me Kabir restaurat se nasir ali hu. Mere pass airlink wifi he aur uska network nahi aa raha he. Last 3 month se complain kar...
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          Kya third class service hai tumhari bech na hoto bhaagh te hue aate ho jab service ki baat aati hai to goodbye!
          br...
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          Our complain date is 25.06.2021 but till date complain not attended.
          It is very bad experience. One month already lapsed. Who is responsible for this. You are requested to kindly look into the matter and do the needful at the earliest please.

          Account No. H17743
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            Our complain date is 25.06.2021 but till date complain not attended.
            It is very bad experience. One month already lapsed. Who is responsible for this. You are requested to kindly look into the matter and do the needful at the earliest please.
            Account No. H17743
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              We are facing internet problems, the issue always being the same that is either major fiber cut or major power cut whenever...
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              I am khyati joshi here from surat gujarat. I am very disappointed with Airlink services. They is very poor and bad services. I am frequently tried to communicate with Airlink staff to resolve my complaint. But they are not responding. Still they are behaving like unprofessional company. Requesting to you slove the matter. I am not suggesting to anyone to buy Airlink broadband plans.
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                Worst Services. Complaint filed from 5 July 2021 still nobody cares to solve.. Daily call them and hear their same non sense...
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                Dear Sir,
                It's been more than 20 days since I have raised a complaint with the service provider for "No connectivity" but still there is no solution for the same till now. Everytime i call, they give me a deadline for the next 2 days. I have tried reaching the Nodal officer of the company through email, but I have got no reply from there as well.
                I seriously want you to take some action regarding my complaint and help me get my complaint resolved.

                Service Provide: Airlink Communications
                Service: Broadband
                Complaint no.: [protected] dtd.: 18/06/2021
                User id: ankit7688
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                  They are not giving proper services for internet, not recommended bcs of when you take his plan they give full service for...
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                  Sir i sent xiomi redmi note 9s to the company for claim.I have a warrnty card It still has 3 months warrnty left in it.But...
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                  We are having a problem with the wifi connection since yesterday and we are complaining about this since yesterday. The employee's...
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                  I'm using airline net but not satisfied as not working most of the time, it's not working since last 12 days, complaint about...
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                  Internet not working from last 30 days
                  Username- rahil2010
                  NCH complaint no.2772551
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