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Airlink.in Complaints & Reviews

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Last updated Jan 28, 2022
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Airlink.in Website

Airlink.in Head Office Address

1-2. 1st Floor, Annapurna Shopping Center, Adajan Patia
Surat
Surat District
Gujarat
India
395009

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+91 80 4446 9434
230
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Airlink.in reviews & complaints(233)

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One of the worst company in the world i have ever faced in terms of internet connection in Surat..never suggest to anyone to take airlink connection..always give advise to buy donkeys instead of airlink…unbelievable speed, , unimaginable customer service..on the other hand when you go to their office they will be like why did you choose airlink even though you know that our service is poor, , means they know that they provide worst service…disgusting...
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Complain log on 9th Oct, today is 16th oct and day close .but still issue not solved and no proper answer .
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    I couldn't change a passenger's name online, I waited for more than an hour with my baby at the airlink airport sales office while the consultant there was changing the name which needed me to pay R1 150!
    And I couldn't get ahold of the airline customer service on the phone.

    Everything was inconvenient and costly. I'm not using airlink again or recommending it to anyone....
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    Userid - dharmik714

    internet was off from last 20 days
    please extend those 20 days into my current plan
    i have complain so many time and event visit airlink office but no one responded so, please add those days into my current plan...
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    My Net Connection is not working from last 15 Days i have complain at coustomer care 6 Times and surat off 6 Times personaly visit They are not giving proper Answer I ask for Refund but They don't giv me Refund & Proper Answer my loketion At Gopipura Surat.
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      Net connectivity loss last 15 days no answer provide by employee

      Dear narendra12 we Have Received Your Complaint with complaint id [protected], Resolution Process has been started. Thanks Airlink.no connectivity in loss...as per TL say 15 days

      Dear narendra12 we Have Received Your Complaint with complaint id [protected], Resolution Process has been started. Thanks Airlink.no connectivity in loss...as per TL say...
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      Ek number ki chutya service hai
      Bhul se bhi mat kharid na in logo ka wifi
      Chutya ban na ho to hi inka wifi kharidna
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        नमस्ते,
        मेरा नेट पिछले कही दिनो से बांध है और में जभी कंप्लेन के लिए कॉल करता हु तो आप हर बार बोलते हो की working3दिन में आदमी आएगा और जभी 3दिन बाद कॉल करता हु तो बोलता है की Working...
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        Wifi stop working every 2 seconds and high latency i call them they didnt solve my issue

        user id : GAME ZONE
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          Wifi not work...kitni baar call kiya phir koi response nahi aaya ...call krke complaint kiya phir bhi no response...
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            Me Kabir restaurat se nasir ali hu. Mere pass airlink wifi he aur uska network nahi aa raha he. Last 3 month se complain kar raha hu but koi solve nahi ho raha he. Customer se kuchh answer nahi mil raha h....
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            Kya third class service hai tumhari bech na hoto bhaagh te hue aate ho jab service ki baat aati hai to goodbye!

            eese to acha hai kya band kardo tumhare operations. Aur phele jaake management ki classes lo.

            You guys treat CUSTOMERs like ###!! who even gave you licence to conduct all such kind of nusience...
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            Our complain date is 25.06.2021 but till date complain not attended.
            It is very bad experience. One month already lapsed. Who is responsible for this. You are requested to kindly look into the matter and do the needful at the earliest please.

            Account No. H17743
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              Our complain date is 25.06.2021 but till date complain not attended.
              It is very bad experience. One month already lapsed. Who is responsible for this. You are requested to kindly look into the matter and do the needful at the earliest please.
              Account No. H17743
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                We are facing internet problems, the issue always being the same that is either major fiber cut or major power cut whenever there is no power cut in the area.

                even the customer support never replied satisfying answer and they cut the call from their end after saying some rote words i.e. major power cut or major fiber cut and will be resolve by the evening.

                if the team knows about the issue then why not the team...
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                I am khyati joshi here from surat gujarat. I am very disappointed with Airlink services. They is very poor and bad services. I am frequently tried to communicate with Airlink staff to resolve my complaint. But they are not responding. Still they are behaving like unprofessional company. Requesting to you slove the matter. I am not suggesting to anyone to buy Airlink broadband plans.
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                  Worst Services. Complaint filed from 5 July 2021 still nobody cares to solve.. Daily call them and hear their same non sense that it will get resolved in 2-3 days. They are group of cheap people don't care about customer and sitting and just wasting everybody's time. They should just sell their company and go away. They don't even care for a single complaint or any customer....
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                  Dear Sir,
                  It's been more than 20 days since I have raised a complaint with the service provider for "No connectivity" but still there is no solution for the same till now. Everytime i call, they give me a deadline for the next 2 days. I have tried reaching the Nodal officer of the company through email, but I have got no reply from there as well.
                  I seriously want you to take some action regarding my complaint and help me get my complaint resolved.

                  Service Provide: Airlink Communications
                  Service: Broadband
                  Complaint no.: [protected] dtd.: 18/06/2021
                  User id: ankit7688
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                    They are not giving proper services for internet, not recommended bcs of when you take his plan they give full service for internet but when you pay amount of plan then they not attending calls for complaint also the sale person name mahesh phone no. [protected] not attending calls. Network problem starts from first day of connection, they call you in customer care your problem solve in next 2-3 days but no one come to resolve the problem,...
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                    Sir i sent xiomi redmi note 9s to the company for claim.I have a warrnty card It still has 3 months warrnty left in it.But the company has cut 1500 rupees charges without informing me.How can he claim without my permission and why take money from me.It is requested to you that the person who has claimed my set He should not do this without my permission.I gave my mobile in the claim Center, that branch is in your sargodha trust Trust Plaza...
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