Airlink.in — my internet not working from last 7 days

Address:

201,yogeshwar appartment, vinay nagar, udhana - surat, Surat, Gujarat, 394210

I have registered my complain before 7days, still no one come and solve my issue, when m remind my complain then always i get ans ur complain already registered he, if its registered then y u r not solved, i[censored] dont want to solve my problem give refund. Before 15 days these service is not working for 13days, after that it will resove when m go office and complain strickly, but these time no one ans us.