Airlink.in — no connectivity since last 30 days & speed never crossed 10mbps

Desai Manish

from Surat, Gujarat

Address:	Surat, Gujarat, 395009
Website:	Airlink.in

No connectivity since last 45 days. Complained about it atlist 20 times but in vein.visited at their place for two times but in vein. Complained about it to the nodal officer online but in vein. since when I purchased the plan the company promised Speed of 50 Mbps but the speed never crossed 10 Mbps
Records of my complaint are at the company website
The company never sent any technician to solve my problem
I am tired of this broadband company & I want my money refunded
I am a citizen of India & according to the rights given as a citizen of India please do needful

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Feb 11, 2019

Updated by Desai Manish I want to complaint against the nodal officer also details here
Nodal Officer Detail

Name: Abhishek Patel

Address: 1-2. 1st Floor, Annapurna Shopping Center, Opp. Dhanmora Complex, Adajan Patia,

Surat – 395 009

Appellate Authority Detail

Name: Pankaj Kolte

Email: [protected]@airlinkcpl.net

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Comments

ajay thanth

from Jamnagar, Gujarat

No response from customer care in 7 days
mo.no.[protected]
id...avthanth

vasim_makda

from Mumbai, Maharashtra

I paid shifting charge on 7th june 2019 but do not take any process. They told me within a one week shifting process complete but now they make excuses like too much work load and engineer busy.
When I call him they told me wait for 2-3 days but last 10 days I am waiting but they don't provide me service.