Airlink.in — not getting service

Address:	Surat, Gujarat, 395006
Website:	airlinkcpl.net

This is udesh from surat
There are more than 1000 customers in my area who have paid to airlink for their services but every week their services has issue. This company is cheating with people and when u ask them to fix this issue they would say it will take three days and you can go anywhere to complain no one can touch us. Every week their services is down for 3 to 4 days and some for a weeks.in a month we get only 15-18 days their services.
They have office in adajan surat and if you go there and asked for manager he would say this is what it is. So why this type of company get permission to open for public.