Airports Authority of India Complaints & Reviews

This is ragesh from chennai. Today i had visited airport. When i was entering the airport i got computerised parking ticket. When i was exiting the airport they charged me 150 and i paid but they gave me a manual ticket. I was asking for computerised only but they didn't give me a proper ticket. They was very harsh to me were they said they will tow my vehicle where my wife and 5 month old kid was inside i need a proper reply in return. I...

Today i visited chennai airport to receive my daughter arriving from us.
First it was difficult to find the ticket counter and then the entrance to the arrival hall. There were no boards to indicate the way to the arrival hall. Luckily one gentleman guided me. There is no boards in the entrance. After entering the hall we didn’t have a view of the passengers arriving. Instead we are put up in a cage like room. Deplorable arrangements....

In kolkota airport on money exchange counter towards the international departures ground floor on 26november i had exchanged my 12000indian rupees to peso instead of getting 9414peso i got 4700peso and instead of charging the exact amount of money which is 1.27, they charges 2.4, by repeatedly telling to them that it should be 1.27 and i had no proof to show them as mobile switch off and getting late for immigration but i knows the value...

Today, on 25th Nov 2017, I landed at Indore from Delhi and got an auto rickshaw to go home. At the exit the guy (in blue dress/uniform; clearly the airport staff!) asked the auto rickshaw to pay Rs 20. Auto driver asked me to pay that.

I asked since when is this 'Airport Leaving/Exit fee' applied, so the auto driver had no answer. I also enquired the boy and he had no answer too but kept his hand at the bar of the auto in a...

Respected sir,

I would like to bring to your kind notice that to at 19.25 i had entered airport in my maruti scross registration no wb12d 8203. To drop my wife and daughter.

I left immediately after dropping them and was at the exit gate well within the stipulated time that is 19.33 which is within 10 minutes free time.
The person at the counter asked us for the payment. I told him that we are well...

Respected sir,
I am a resident of vadodara, staying on harni road, adjacent to the 'green' airport of vadodara (The new and 'supposedly' eco-friendly terminal). Have been a witness to the evolving and developing airport.
But seems the development has costed all o[censored]s the 'greens' after all. Firstly, the construction of the airport took a toll on the pollution in the area for almost 3-4 years. And like i said, we stay just adjacent...

I have booked ticket from mumbai to kolkata under refudable category in jet airways through cleartrip. I am retired reseach dierector from ministry of commerce and industry. I had to cancell the flight ticket due cancellation of my connecting train to puri. On 18th nov, 2017.

It is my surprise to see that refund is zero as the cancellatio charge is higher than ticket cost.

Can you pl. Take up this matter to concerned...

On my way back home from barrackpore through kolkata airport road i accidentally went towards the airport on 05/11/2017. So i had to pass through the toll gate (Booth 3) after collecting a token. I went straight to the exit gate. It took hardly 1 to 2 minutes to reach there. The person at the exit toll gate claimed rs. 100 because according to the token i spent more than 10 minutes inside. To my surprise i noticed that the token is showing...

Ref : PNR : P81Y8M
Customer Name : Sanket M Desai
Travelling Date :[protected]

This is to inform you that during the travelling from Dubai to India my baggage was completely damaged. On the airport I show them my baggage was damaged but they said at presently you go and we will settle the payment. They gave me one pink receipt as proof. I have right to take the money at airport but they payed with me. I submitted...

Sir
Last sunday my husband had a flight from kolkata airport. We book a sumo and went there near about 9pm. And left the place at 9.06pm. We didnot waist much time as waiting charge after 10min is rs. 100. When we left the place we saw a huge traffic jam and we had to wait for 20 min in that jam. At the parking corner they asked us to pay 100rupee, but it was a self created traffic jam and they took unnecessary chrges, we told them...

This is not all expected that one has to pay to go to the toilet.

I was in a bad condition that i was not allowed to go inside as i didn't have 2 rupees.

Is this the way people are treated for not having coins in order to use the toilet

I didn't at all thought of this anytime and became the worst sufferer for it.

Please look into this matter seriously....

Hi,

First some summary about the state of events

Date: 25th occ 2017
Time: around 1630 hrs
Complaint about: mr. Dheeraj kumar
Location: domestic transfer security check

I, vikas omer, travelling back from hong kong to lucknow was standing in a very long queue for security check at domestic transfer. An old gentleman complaint that you should also use idle counters for scan...

When we are coming out from airport dropping my daughter well before 10 minutes (Stipulated free parking time), we faced huge traffic jam which i thought is man made. It took more than 10 minuets. Parking staff asked for parking fee of rs. 100/- which we thought it was unjustified since we were stuck up in jam.

We expect a hassle free transport. Automatic barrier or different routes for parked car & drop-and-go cars. One of...

At lucknow airport, staff avoids either by not being present or showing callousness to provide slip at the entrance, because time for uncharged parking is 8 minutes, when vehicles comes back after pickup, they harass the passenger and extract money for 24 hour parking charges. Most of the time, they do not provide receipt also and use abusive language.
This is very serious issue, if it is outsourced, the party and the employees need...

I have no doubt that these airport authorities are openly looting common people's money by employing these drunk goondas at the parking place. These airport management people are getting lots of commission from the money collected at parking. I got scared to talk to the parking guard while i was at the exit gate and quitely gave him 55 rupees. His eyes were so red, i have no doubt that he was fully drunk and standing there to bully people....

We had to pay ₹55/- because we couldn't manage to drive out of the airport zone in 6 mins. We got in at 1:39, so we should have been out by 1:45 but we couldn't do that as we had to stand in a queue to drive out because there were less counters to check. We got out at 1:46, that is one minute late, that was for the queue, and we were charged!! Hello!! Not our fault, but we were pushed to pay!!...

I had this flight on 21st october 2017, st 9:15 am through 6e 5013. I arrived to boarding counter g at 8:20 am, there i weighed my baggage and found it to be 17.4 kg so i removed excess baggage of 2 kg from my baggage and transferred it to my handbag. After these steps the officer stationed at the boarding counter told me to rush to d counter there i weighed my baggage and found it to be 13.3 kg, 2 kg less than the previous measurement at...

Nowhere in the world is collecting money for pick and drop at airport. You are wantedly stopping a vehicle for a certain period again charging money for exceeding 5 minutes. This is the very nonsense thing. I am a regular flyer. Every week i need to go somewhere. Why should i pay every week for just 1minute drop and pick. Please stop it. It is also a symbol of begger where telling it as a smart city. Stop it today onwards if you are actually...

Yesterday i went to airport to pick one of my guests, i was hardly there for not more than 3 mins. When i gave him the slip at the time of exit, parking fee collecter tore the slip infront of me and said that you have to pay the parking fees as you’re more than 7 min inside the premises.

This is the way they are printing money by fooling peoples out there....

Rousan ali
Sub : complaint for deducted money as smab cggs.

I am an account holder of icici bank for about 2 years. When i checked balance from the imobile app, my money in account was less from the previous days balance. I was thinking why i was having such deduction and i checked my mail and phone whether i received any notification. But i didn’t.in the app i saw a charge of 584 rupees in the name of smab chgs-aug17+...