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Vistara Complaints & Reviews

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Last updated Apr 2, 2024
Complaints 290
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Vistara reviews & complaints(290)

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H
hemangi123
from Rajkot, Gujarat
Apr 2, 2024
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Online work from home

Address:GURUGRAM, HARIYANA
Website:[email protected]

Today i received call from vistara and take processing charge rupees 1800 then take written test and interview after that said about training and charge rupees 8500 but i said no and cancelling these entire process but i have not received my 1800 amount back...
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D
darryln
from Mumbai, Maharashtra
Mar 27, 2024
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Non Payment of claims submitted towards delayed baggage

I flew Vistara on 8Mar on PNR 23KXYN from Frankfurt to Delhi and on arrival in Delhi the baggage did arrive. i checked and the Vistara ground staff asked me to raise a complaint and i got a PIR ref. i also called their call center and the agent confirmed that i will get reimbursements for the claims for the essentials items i buy for daily use. i did the same and submitted the claims and now Vistara is saying the baggage was held by customs....
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R
Ritu K
from Chennai, Tamil Nadu
Jan 17, 2024
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Flight cancellation

My flight was cancelled and I want informed two weeks in advance and now the alternate flight is not suitable for my travel and the airline is denying compensation for the inconvenience...
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S
SampritiBarman
from Chandigarh, Chandigarh
Jan 14, 2024
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Harassment due to Debajyoti Palai and Biswaranjan in Bhubaneswar airport

Address:2113 sector 38C Chandigarh 160036, Chandigarh, Chandigarh

We booked flight from Bhuvaneshwar to Chandigarh on 14th jan Flight No UK789, the flight got delayed by 3hrs from 1.15 to 4.15 then at 3.14pm am complaining you, still now they are saying the flight who will come and take us, has not depart from Delhi, it will take minimum 2hrs, now the next connecting flight boarding is at 8.05Pm, when I am asking if I can’t catch the flight, who will refund, they are saying you have to complain to customer...
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T
tushgupt
from Delhi, Delhi
Nov 9, 2023
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Incorrect name on Ticket - Refund and Cancellation charges

Website:airvistara.com

Hi team, This is regarding my PNR number K4VJHS for which I got my First name missing on my ticket and for which Customer representative did not help and I had to cancel my ticket at last minute and reissue last minute tickets to Bengaluru and return to Delhi.

I need full refund of my cancellation charges and extra charges I paid for new PNR (WORQ8R) in lieu of my this issue with my previous booked flight. Please resolve at...
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R
Ria1
Oct 18, 2023
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Job scam

Address:Delhi north india

My name is Pushpa Chandru from bangalore, I. Was looking for a. Part time job and posted my resume on naukr shine and other website. A woman on Monday September by name Saziya, her number is [protected], (now she has blocked my number). She introduced to Prashanth kumar senior vistara HR manager. His number is[protected].

I never applied for vistara airlines, she called me up and pressurised and forced me to send me to take...
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J
Jvprabal
Oct 5, 2023
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Missing phone from luggage bag

Sir i was travelling from Bangalore to New delhi on 1st october . I had my Iphone 7 switched in the luggage bag . It was missing from the bag when i reached back home . How can airline people open up the bag to take out phone without letting the passenger knowing about it . Kindly get me my phone back...
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P
Pali Suresh
from Mumbai, Maharashtra
Sep 15, 2023
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Rejected boarding for on time arrival (UK 613 ) (mum-udr) (14 sep)

Address:Mumbai

My wife and my child had booking with below flight on 14sep 23

UK 613 (MUM-UDR).

They have reached before check in close time and their checkin was also done but they denied boarding even reaches at boarding gate before 20 min.
Staff told they will arrange ticket in another flight at free of cost, but after waiting for~ 2 hrs they said cant arrange new ticket and asked us to personally book new ticket.br...
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Address:To, TATA SIA Airlines Ltd. Jeevan Bharti Tower-1,10th floor,124 Connaught Circus New Delhi 110001 India

Hi
from Madhya Pradesh, Seoni
Online job fraud
Address: Lic building, office 305 Connaught Place, New Delhi ∙
Delhi vistara Airlines
Hr. Siddharth Saxena
And MR Ajay

hr.[protected]@infovistara.com
Vistara Airlines • hr.[protected]@infovistara.com

Ref No: RW691J53998

Maine abhi tak aapki company ko 25500 payment Kiya hai job ke liye aur aap...
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R
Raujif S
Jul 14, 2023
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Rescheduling or cancellation

Dear Sir,

No one is responding Case 16229706...
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Address:Haagweg 3

Me and my partner traveled from Delhi to Frankfurt UK025 on 27.11.2022.
Got our two bags damaged one is completely damaged lost one of the 4 wheels and it was really painful to drag the broken wheel trolley and other one torned. We tried to look the Air vistara staff after collecting our bags and we did not find any staff there. Someone at airport suggested to take pictures I am attaching the pictures of the broke trolley wheel taken...
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R
Rumishree Mahanta
from KANCHIPURAM, Tamil Nadu
Jun 26, 2023
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Baggage damage

Address:Haryana

I took flight from Dubai to Mumbai and Mumbai to Chennai same PNR LXWGRN flight 821 on dated 25 th June'23. My checked in luggage is completely damaged, torn. Request for compensation....
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A
Abhishek_Swami
from Pune, Maharashtra
Jun 8, 2023
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Flight Timings Changed. No compensation provided.

Vistara have modified it's flight from Raipur to Delhi from evening time to early morning time. I booked the evening flight only because I have to finish up work diring the day. But, now they are not providing me compensation for another ticket or night accomodation.
Booking PNR : 6AGCNM...
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A
anandsub
Jun 4, 2023
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Club Vistara Mis-Information

Website:www.airvistara.com/in/en/club-vistara

Club vistra membership information given at their site is misleading. i've been interacting with their customer support and appellate authority for past 15 days and getting only templatized responses and no acknowledgement of the wrong that they have done. i wish to raise this issue to consumer forum to intervene and stop this practice....
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Address:India

I am writing to report an unfortunate incident regarding my recent flight with Vistara on UK 879 from DELto HYD on 26th May'2023.

Upon retrieving my checked baggage at the destination, I noticed that my suitcase, which had a prominently marked "fragile" sticker, had been mishandled, resulting in significant damage to its contents. Unfortunately, one of the fragile items inside the bag, the liquor bottle worth 5K, has been completely...
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Address:Vistara Airlines, Gate 65, Mumbai Chattrapati Shivaji Maharaj Airport

Good afternoon,

Mumbai to Varanasi

Flight number: UK621

Departure time: 1:20 pm

Arrival time: 3:40 pm

Mumbai Airport Gate number 65A.

I wisht to write this complaint in reference to the complaint I had made to the Vistara Airlines and Mumbai airport on 27th may 2023.

I submitted the following complaint to the Mumbai Aiport's Vistara...
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R
robin banga
from Nellore, Andhra Pradesh
May 20, 2023
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Refund not provided on not boarding flight

Address:Bangalore

We missed our vistara flight from B'lore to Hyderabad on April 29, 2023 due to road traffic jam on Mr. Narender modi visit in Bangalore. We were on jam packed road for almost 4-5 hours and reached airport around 15 min late.

Vistara didn't provide us any next available flight as it was also fully booked... IN this case being regular customer we are asking for refund, waiver....
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L
from Mumbai, Maharashtra
May 10, 2023
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Booking of ticket via Vistara miles

Hi Team,

This is regarding booking reference number WPQBZV.

Was speaking to Chitra Singh ( a customer care executive ), who kept me waiting on the call for more than an hour without any resolution despite of the resolution promised to me on the earlier call by another customer executives ( Ashish who had resolved the query a day before and mentioned that the ticket in the next two hours the day before ) since...
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S
Shashankgautam25
May 4, 2023
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Harassment caused due to no loading of my check-in baggage

Hi Team Vistara,
This is really upsetting that my baggage was not loaded by you in the flight I was travelling. I flew yesterday (03 May 2023) from DEL to BOM on flight number UK927. My PNR is 6HX4RQ. My flight timing was 9:30 AM and I submitted my luggage at 7:30 AM (text attached).
I landed in Mumbai somewhere around 12 PM and received a message that my luggage was not loaded due to unavoidable circumstances...
+7 photos
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T
tarunmirchandani38
May 1, 2023
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Complaint Regarding Mishandling of Baggage

Dear Air Vistara Customer Service Team,

I am writing to express my disappointment with the way my baggage was handled during my recent flight with your airline. On my flight from Mumbai to Kolkata on April 28, 2023, my baggage was mishandled, resulting in complete damage to my bag.

I would like to bring to your attention that my luggage was handed over to me in an extremely damaged state and broken beyond repair....
+3 photos
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