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Vistara Complaints & Reviews

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Last updated May 21, 2022
Complaints 211
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Vistara reviews & complaints(211)

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Some people's provide fake job offer and they ask some security amount i.e our airport security purpose. They also provide some bank account and submit the security payment in that bank account. Am just doubting and ask are you a agent- they said no am the HR of some(particular) place so not a agent 100 percent trust me. Here is the number of HR'S
1. Raman thakur[protected]
2. Devika Verma[protected]/[protected]
3....
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Regarding PNR No:- 5ZHFYT firstly I requested to reschedule the flight but due to delay in response from Vistara airlines there customer care executive told that we are cancelling your flight and total refund of Rs.7346.- will paid to you and also submitted the medical certificate for the reason.

Due to medical issue we were requesting to reschedule but there was not response from Vistara airlines and very delayed response...
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Dear Team,

I recently travelled with my 6 years old son via Air Vistara from Dubai to Mumbai and return.

I made individual booking and hence was not able to avail the half ticket for my son as the website did not permit the same.

Further, I had a horrible experience with a customer service executive by the name Manjusha. I was on an international call for 30 minutes and at the end of it she...
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My bag was damaged by Vistara team and not even replying after contacting them...
Very surprised to see such response from brand like Vistara. Really putting TaTa's name down, shame on their customer handling process...
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I had booked a return from Varanasi to Delhi for surgery that is scheduled in Gurugram.

The travel dates are as follows:

Varanasi to Delhi
Date: 1st May 2022
PNR: 5HCXH5
Airline: Vistara
Time: 15:20 Hrs

Delhi to Varanasi
Date: 3rd May 2022
PNR: 5HCXH5
Airline: Vistara
Time: 13:20 Hrs

However, I spoke to my surgeon and he...
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I am writing on this platform as a final and urgent measure to please help me get my cancellation refund money amounting to Rs 1, 96, 576 from Vistara.

I had booked a round trip ticket from Kolkata to London, PNR NQ24EN, for 22nd April which I had to cancel because my father in law passed away. I am eligible to get a full refund of the money as I had booked a flexi ticket and had cancelled it before the 7 day period. I was...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vistara — No Refund after 2 years on account of flight cancellation due to COVID

This is to intimate you that I have not yet received my refund on account of my cancelled flight due to Covid. As this is now almost 2 years, I requested Vistara Customer relations to expedite refund with two reminders for my cancelled flight on account of Covid but till date there is no response from this 'TATA' brand!
Subrata Ghosh

Details of cancelled flight (ticket attached):
Kolkata to Delhi PNR QJGOYG Vistara...
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Vistara airlines recuiting in me in geound staff positing. Already selected mag will come in my mail. The procedure in empolyee form fee 1450.and downloading attach the details and senting. Next the selected msg come. Next joining letter payemnt will come in 5300.i m not paying. Its real /fake i dont'no...
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Dear sir/ Madam,

My name is Rechu Suresh, currently working in Russia.
I tried to book a ticket through Vistara official website for 9th may 2022 from Delhi to Trivandrum.
The ticket amount of Rs. 8056/- has been deducted from my account, but regarding the ticket no information has been received. Please see below details FYI:

Departure: 09th May 2022, 8.10 am
Origin: Delhi
Destination:...
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I had made a booking in Vistara airlines for travel date 22nd Feb.
however while making the booking there was an error in the network/system and money got deducted from my ICICI bank account.

several calls were made to customer care on this issue and have given two service request no. there was no acknowledgement of the issue on mail or in writing. have been chasing them to update either on non receipt on of the payment...
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Hello and thank you for your time,

When I booked my whole trip with QATAR AIRWAYS under PNR TWMIA9, ATHENS-MUMBAI-GOA-MUMBAI-ATHENS I chose VISTARA UK862 for the flight GOA- MUMBAI on March 4, then I had 4-5 hours to catch QATAR AIRWAYS from MUMBAI-DOHA. Then VISTARA put me on a much earlier flight UK 842, so finally I had 13, 5 hours connecting time!!!
As far as I know, for intercontinental flights when connecting time is more than 6 hours, companies book and pay a hotel for passengers.
I never got this offer. Therefore I had to pay NIRANTA HOTEL and one meal, total cost 110 euros. Plus that I found out that my initial flight UK862 was on, never cancelled...!!

I would appreciate a refund of this amount or any other offer...

Thank you for your understanding and your time.

Regards

ALEXANDROS KOUSKOLEKAS
Vistara customer support has been notified about the posted complaint.
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    Your query on query number 249690.
    Our complimentary voucher - two voucher issued after 2 month they remove one voucher, after several follow up they keep saying we are checking we checking we will update shortly.
    24, 48, Bla bla. never response back, after several ping they response after three month later " please note that voucher was erroneously credited in your CV account and hence the same is not visible in your CV account"...
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    Hello my phone number was wrong It is [protected] email p.p.[protected]@btinternet.com...
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    Hello I received the message from vistaar consumer complain...
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    After being harassed by Vistara staff members in front of other passengers in Hyderabad, and after paying overweight baggage fees, the baggage did not arrive in Delhi. I needed to continue my flight internationally, but after 4 days and many attempts to request my baggage being sent, all the Vistara people say is they will call me back and they never call me. When I call back they don't pick up my phone calls. I'm stuck in a foreign country without my suitcase and no idea if I will ever receive it.
    Vistara customer support has been notified about the posted complaint.
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      Issue: Baggage Damage( intentional) and top notch Negligence by Vistara team to safeguard my Items even in multiple occasions from Delhi to Chennai resulting in my valuables being missed/ stolen from bags.

      Background - I’m Jay, Australian citizen visiting India for vacation to meet my parents after my wedding. I was booked Vistara flight UK835 with PNR 55LAG4 from Delhi to Chennai.
      I was visiting my parents all by...
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      Dear team,

      I am facing an issue where in i can see 2 tickets booked from Yatra.com as i was trying to book one for 1st of May but due to network error it is been booked twice, and the amount also is been deducted twice.
      Kindly refund my full payment for the ticket which I didn’t book.

      Booking ID[protected]

      Booking ID[protected]
      Vistara customer support has been notified about the posted complaint.
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        Pardeep Kumar
        Email: p.p.[protected]@btinternet.com
        Mobile: [protected]
        Dear Sir/Madam,
        I booked 3 (return) tickets from London to New Delhi from Tickets to India – through Har Simran Kaur – for the Vistara Airline from 7th of January to 21st of January 2022.
        This is my booking reference EBP: 663596, and reference PNR: L8CPQW.
        As the 7th of January was drawing closer, at the end of December 2021,...
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        Flight 18th feb 2022
        Reached airport at check in counter and showed children rt pcr report under 12 unvaccinated (as no vaccination for under 12 at the moment ).
        Supervisor called dev questioned the report saying NOT legit . I’ve signed self declaration form so why would he question it. Was he checking everyone forms to see if legit . He scanned the qr code which is breach of my children data and still questioned the authenticity of the report and did not let us board . If he had doubts of the report he should inform Indian authorities and he can’t question the authenticity. I’ve been emailing vistara and asking for full refund of tickets and if not received will take the matter to uk court
        Vistara customer support has been notified about the posted complaint.
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          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Vistara — Refund for cancellation of tickets

          I booked 4 flexible tickets ( 2 onward and 2 returns tickets L89KG8 ) on Jan 11 2022 with vistara for flying from Germany to India and back. The tickets costed me 1, 58, 160 rupees. On Jan 16 2022, I cancelled both tickets. I received an automated email from Vistara that amount of 1, 57, 678 would be refunded to me to the same payment source. I did not get any money till now. I called Vistara multiple times. They told only that amount is...
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