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Airports Authority of India Complaints & Reviews

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Last updated Dec 18, 2023
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+91 11 2461 0386
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Ground Floor, C Block, Rajiv Gandhi Bhawan, Safdarjung Airport
New Delhi
New Delhi District
Delhi
India
110003

Airports Authority of India reviews & complaints page 14

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D
das.partha
from Bhubaneshwar, Odisha
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Regarding charging of 55 rupees for dropping/picking at the airport

Address:Khordha, Odisha, 751030

Today 22nd March, 2017 I am Partha Das entered airport parking halt entry point at 19:46pm and returned to parking halt exit point at 20:01 but the staff present at the gate did not collect the ticket rather making the vehicle ques exit slow so that ticket charges could be collected. This is a very serious issues plus they are very arrogant, misbehave with the passengers. In the receipt it is mentioned Receipt No: 3199 & V.no: 55. I am requesting...
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M
Mahendra Vashrambhai Patel
from Ahmedabad, Gujarat
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Mismanagement of vehicle parking at ahmedabad international airport

Address:Gandhinagar, Gujarat, 382006
Website:Airport Authority of India

Please find attached photo of parking fee receipt of duration 14minutes and 13 seconds of my car gj 18am 9208. Out of above duration i was in que of exit vehicles (Photo attached) for about 5 to 7minutes. I had argued before persons on duty (Photos of i-card attached) to clear que of exit vehicles as fast as possible those are coming out within free permissible 12 minutes without use of parking place.
I feel that parking agency collecting...
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Address:Khordha, Odisha, 751020

I booked an uber taxi for airport on 16/03/2017. The taxi was charged 55 rupees for only dropping which ultimately was paid by me. Second thing was that no proper receipt was given. The receipt only mentioned vehicle no 55. Previously I paid rs 20 for the same. Why would I pay for just dropping & if charged, a proper receipt should be given. So look into this matter as it highly inconvenient to throw our hard earned money for this unexplained...
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S
sachin1996
from Hyderabad, Telangana
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Airport security check, Domestic airport chennai

Address:600101
Website:airport authority of india, chennai domestic airport

Date of travel: 13/02/2017

From: Chennai To: Pune

Flight: Spicejet SG 530

Time of Departure: 5.15 AM

Name: Regupathy

when I was undergoing security check, a mosquito bat was confiscated. When I asked whether it will be returned while coming back within week time, the security said no.

When I reported to higher authority at the airport and he simply...
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D
dilli2616
from Raipur, Chhattisgarh
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We missed our flight

Address:Indore, Madhya Pradesh, 452006
Website:www.aai.aero/allAirports/indore_generalinfo.jsp

We had our flight in morning at 7 am from Indore to Delhi but because of very poor management of airport authority of Indore we missed our flight despite of reaching on time that was 6.30 am. The reason for late was a very long queue of passenger which was mix crowd of passengers leaving for Mumbai and Delhi. where on the other hand the flight of Mumbai was at 7.15 am which shows too poor time management and worst authority which did not...
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Ankitaosatwal
from Kolkata, West Bengal
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Stray trolleys and behavior of staff regarding the same

Address:Kolkata, West Bengal, 700019

I would like to inform the authorities of the rude and dismissive behavior of the staff when I informed them that they should try to clear up the area in front of the entrance to security check. I opened another area so that I would be easy for people to pass at which they raised an objection and said that, "Move trolley and come from there only"
Similar situation was present at the indigo line and the lady attending to me pointed...
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S
Shekhar1113
from Kolkata, West Bengal
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Prepaid taxi counter looting customer

Address:Kolkata, West Bengal, 700052

The prepaid taxi counter in front of gate 3a arrivals tells people they are from governmen but they charge 550 rupees instead of the standard rate of 250! They refuse to accept debit cards citing non sense reason. Both of above are criminal offences in view of consumer rights and the government initiative. Please do the needful since around 20-40 passengers were duped today....
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Address:Hyderabad, Andhra Pradesh

On 4th Dec, I had checked in 2 baggage(40 kg in total) while travelling from Melbourne to Hyderabad via Singapore.
On 5th Dec, 00:40 when I reached Hyderabad I could not find my baggage. When I reported this to the authority (Tigerair), they informed me that the baggage was left behind at the Singapore airport.
I had a connecting flight to Pune the same day so I informed them that I would be nedding the luggage there.
They...
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Priyasha Pradhan
from Eluru, Andhra Pradesh
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Baggage missing since last 7 days

Address:Mumbai City, Maharashtra, 560076
Website:Jetairways, klm

Lost Baggage: Jet airways: Stockholm to bangalore flight

I checked in three luggages while travelling from stockholm via amsterdam to mumbai to bangalore . At mumbai airport i received only two luggages and the third luggage was misisng .
when i enquired in jet airways counter at mumbai airport they told me that it is stuck in amsterdam and they will notify me within 24 hours for which i raised a complaint and from...
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R
rajibsukul
from Durgapur, West Bengal
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Missing of gold ornament from personal baggage in indigo airlines

Address:713204

Dear Sir/Madam
I am writing this letter with an issue of missing of my costly gold ornaments from my personal bag.I am travelling with my family from MUMBAI to KOlKATA with indigo flight 6E-321 departed at 9.15am on 18.10.2016.
I have two gold bracelet in personal bag which was checked during security check at Mumbai airport. I got down at kolkata at 12pm after which didnt find out my gold ornaments in baggage.As I hurry to...
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Shubha Suryavanshi
from Indore, Madhya Pradesh
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Parking Charges

Address:Indore, Madhya Pradesh, 452001
Website:www.aai.aero/allAirports/indore_generalinfo.jsp

I went to pick my Sister and niece coming from Delhi they were waiting for me outside only, it took us hardly 3-4 minutes to come out from parking area still that Parking owner was charging ... And when I asked him to cross check the time he argued because I was very sure that we hardly took much time ... There was que of cars also paying him that took time...they blocked the shorter direct turn also which leads to take a longer path for...
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skumar_dar
from Bengaluru, Karnataka
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Luggage Missing during security check

Address:560048

I was travelling with my family from Kolkata to Bangalore on 14th May by Jetairways flight @ 10:30 AM.

During security check-in, our one of the black color bag was missed. Same was informed to Security personnel. But they told, they could not find it that time.

As we have to rush to onboard we have not enquired much but bag must be with security checking staff.

Please help me to find my bag.br...
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V
v_dhatrak
from Mumbai, Maharashtra
May 1, 2023
This thread was updated on May 1, 2023
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Fraud news airport jobs / took money for jobs

Address:Nashik, Maharashtra, 422101
Website:www.epaperdivyamarathi.bhaskar.com

Hi there
I am vijay a dhatrak resided at nashik, maharashtra. I was read job vacancy of the airport for the position of supervisor in divya marathi news paper, nashik, maharashtra in classified supplement which publish till yet and replied on there number [protected] on dt 16.04.2016, there were i mate on telephonic call heena sharma, she said by your name airport authority of india, you send all education document on email id [protected]@gmail.com...
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R
Rs5261
from Bengaluru, Karnataka
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Rude women security officers at jaipur airport

Address:560043

I had horrible Food poisoning at the Jaipur airport. I got sick at the check in counter and my friend had to get my boarding pass. I forgot the tag for cabin baggage and these women security officers were so rude. No one gave me proper answer to what to do next since I was already inside and cannot go out to get tag. I could barely stand and my flight has already started boarding. I'm standing there crying asking them to tell me what to do...
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S
Somnath Roy II
from Kolkata, West Bengal
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Parking fee

Address:Howrah, West Bengal, 711302

Yesterday I landed at Kolkata airport from Mumbai via Jet airways. and I booked a cab through app. And that cab directly came and pickup me. It took around minutes total. though I know 10 minutes free. but Toll authrity charged Rs. 100/- for that it is very agony to say that please stop this kind of back door income....
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A
ajayvarma@
from Gurgaon, Haryana
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Excess deduction on refund tickets

Address:122001
Website:www.goibibo.com

Sir I had booked 3 tickets from New Delhi to Lucknow by GOAIR for travel date 14/11/2015. total payment was made by me Rs 7950/. which was in refundable category..However for some unavoidable reason, i had to cancel the tickets. For which I did it through Internet but they Refund to my a/c RS 603/ only. They charged total Amt Rs 7300/ and refunded only Rs 603/that too in Refundable category...It seems to be very much unrealistic. I mail...
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N
nirbhar1
from Kolkata, West Bengal
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Non refund of cpf in favour of sri niranjan bhar cpf a/c no 001727

Address:New Delhi, Delhi, 110003
Website:www.aai.aero

I had joined in the Airports Authority of india at Dibrugarh Airport on 08.08.2005 and resigned from this organisation On 05.01.2007. But instead of several correspondence through letter and E-mail . BUT till today no action teken by the said organisation to release of my CPF which was deducted from my salary from Aug-2005 to jan-2007. So my earnest request to look in to the matter, so the i can received the CPF Amount with interest till...
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Address:Jind, Haryana, 126102

Sir/mam good morning i want to tell you that a lady named SWEETY BINDAL whose passprt no.-J9377079, DOB-2/12/1990 on SUB CLASS VISA 573.She has joined her last 4 pages of passport again.she came india on 26th of sep.night 2013 and had gone back o australia on 8th oct 2013.you had not checked her complete passport. please verify her passport carefully....
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A
Ariyas
from Vadodara, Gujarat
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Jetairways not giving my original certificates

Address:Chennai, Tamil Nadu
Website:Www.jetairways.com

On 27th jan 2015 i gave my original certificates to jetairways but still now i didnt get my certificates and job for me.manytimes i called the hr in jetairways but i cant contact them.i dont know how to get myoriginal certificates back.without my certificatesi cant go to other job i suffering lot .so please help me to get my certificates.thank you...
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M
manoj kalimpong
from Darjiling, West Bengal
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Not responding to customer complain

Address:New Delhi, Delhi

I had given a written complain to airport authority at delhi dosmetic airport and they had said that they will look into the matter and give me the mail or call me up within the next 2 working day, and the complain was made on 01.08/15 at 1248 hrs and today is 05/08/15 and till this date no mail or phone call from their side. So i think we the people of india are fool lodging a complain and wasting our time as this goverment official have...
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