Airports Authority of India — Baggage missing since last 7 days

Address:Mumbai City, Maharashtra, 560076
Website:Jetairways, klm

Lost Baggage: Jet airways: Stockholm to bangalore flight

I checked in three luggages while travelling from stockholm via amsterdam to mumbai to bangalore . At mumbai airport i received only two luggages and the third luggage was misisng .
when i enquired in jet airways counter at mumbai airport they told me that it is stuck in amsterdam and they will notify me within 24 hours for which i raised a complaint and from that date(30th nov 2016) till two days they kept saying me that it is on the way and that i should be relaxed and assured me for safe arrival of my luggage.

And it clearly shows they do not think about customer interests at all.

Little did i know that they were playing with my emotions and fooling me. I kept them saying that this luggage was really important to me. Now after 7 days of continuos follow up, queries, calls, fights they are saying that they are not able to track it and trace it.
The blame game has started. My first flight was with KLM (flight partner of jetairways from stockholm), so jetairways is blaming klm has misplaced it and there id no response from klm on this.
Is this a joke?what i am supposed to do ?
I came to know that my luggage is mishandled and misplaced and despite all their promises to make every effort to return it to me as soon as possible and deliver it at my door step with absolutely free of cost, i just feel i am deceived of their sugar coated words of assurance.
Now they are asking me to compensate for the same provided i show them the bills of the items which are in the luggage. Now the luggage is almost 4-5 lakhs worth which had the following items
1. gifts for my family and friends and
2.perfumes
3.cosmetics
4.my designer clothes

Hardly anyone carries the bills for everything being unaware of this kind of carelesness on the part of the aviation sector which is totally not acceptable.
They know just how to make money out of innocent people when he time comes to compensate them back. The claim amount they are giving me is far away than my actual monetary loss.
This disgusting attitude and unproffesionalism on the part of both the airways has left me with nothing but pain and misery and i am mentally harrased now.

After 15 months i came back to India with a positive note but this was a blow to my mental peace and i will not leave any stones unturned to punish these guys for their hypocrisy and cheating.
Jet Airways and klm you disgust and dispapoint me .

Will i ever get my luggage back ? Who will compensate for my emotional and monetary losses ?
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    +91 11 2463 2950
    +91 11 2462 1627
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    Ground Floor, C Block, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi, Delhi, India - 110003
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