Airtel Complaints & Reviews

I had created and recharged my airtel money account for rs 63p/- on 12 sept. Since then i'm unable to use my money as it says debit blocked. After raising the issue 5-6 times on mail and 2-3 times on your horrendous helpline my issue is not resolved.
My date of birth is 25/11/1988 and i have fowrarded my aadhar card with is both poa and dob. Also forwarded my bank statement showing the transaction.
This shows a complete lackadaisical attitude of the dealing exexutives. Please haul them up.

Request resolve issue on urgent basis

Sincerely

Puja

Hi,

I took the airtel secure for my mobile phone but when it comes for the claim initially they send me a link for the one-assist for uploading all the details even after uploading everything on mobile app also. They keep me in loop for documents for weeks then after pursuing them for weeks and sending every possible document they send a person to my home to collect the phone. I did the backup and handover the phone whereas after few days they sent a main with the below statement :-
"we regret to inform that your device claim of rs.7329.0 has been rejected by the insurance company due to improper handling | no proper care of handset has been taken by insured to safeguard the property"

After few days they returned the phone and it was more broken then before. I called them and sent the pics to them to that they said get it repaired from outside and we will give you the amount if it is more than 7329 i. E if i repaired the mobile in 10000/- they will give me[protected] rs only.

I dint understood their logical and after repeated complaints they said we can not do any thing and you can go to consumer court.

So before filing a case in cc, i would like to take the guidance here.
Below are the details of the incident

1. Incident date & time:- 6th august 2017
2. Incident place:- home, bangalore
3. Damage type:- right side screen damaged
4. Incident disposition:- my daughter was watching youtube on phone and the phone got slipped from her hand and screen was broken from the right side corner of the phone.

5. Airtel took my phone and after they returned it was more broken than before.

Sir..
I recharged amount of 349 three times, two times from paytm and one time from official airtel app. Initailly as the paytm payment was unable to process, i recharged it twice from paytm again. But as the recharge was again unable to process, i went for the airtel app, where it was successful for the first time. But unfortunately, after 5 mins, both of my paytm recharges were also successful.
Also 349 was a offer recharge and not main balance recharge. I would like to ask for refund of 349 +349 = 698 /- due to 3 times of recharge.

Txnid of all three are:
[protected]
[protected]
[protected]

My customer id is [protected]. I am fed up with contacting airtel dth customer care, its useless. I have put a complaint regarding my dth signal issue on 11-sept-2017 and till now there is no resolution and on top of that one of airtel technical support guy took my view card. Contacting him to get the view card i got yelled.

Sometime the service guy never visit or contact and issue status changed to resolved/closed. So i have to contact again open issue and cycle repeat. I tried to put complain to one of senior executive (If he was) and that was also false promise.
Now for last 10 days no tv and doesnt look like the issue going to resolve any soon the way airtel conducting business.

Its been 3-4 months now i am suffering because of airtel, every month after the bill generation i have to call for rectification on the bill they sent, at times i also had to walk in to the airtel office for help, but end of the day the result is still zero.
Now from past 2 weeks internet is not working even after multiple complains to 198, 121, walk in to the stores, problem remains same. Y should i pay the bill wen my phone internet is not at all working for more then 15 days, y should only i suffer for no mistake of mine? I don't know how if this complain will help or not, its just i am trying one more option. As i am done complaining.
I got to know now its only consumers who needs to suffer end of the day. From both side.
Can i also understand without my number and email id how will you get to know if my complain is valid or not?

My recharge my mobile no with 399 recharge. Under this recharge they were offering unlimited talktime bt when i call airtel executive. They were telling that it's not unlimited plan. As they were offering only 250 minutes per day... And they telling that there were some terms and conditions. No doubt under this plan there's written the terms and conditions apply... But airtel send me daily 20-30 texts repeating same message dat recharge with 399 get unlimited talktime and data for 70 days. So could not they send us single one message with clear plan. And if we search this plan on airtel website. No website is explaining this terms and conditions except there customer executive. So in future if we want to recharge we should have to call customer executive and tell them dat this plan am going to recharge, plz tell me the details.
If they are not giving us unlimited things then why they were using this unlimited word in their plan just to confuse the customer. Please take into this issue it's not only my problem it's problem of thousands of customers who were daily get into the trap.

Hi,
I have been call many time your customer care no. 121 for network issue, but your team told me that your sim card are not working and disconnect my call.
If any issue in my sim card then why in other place this is working. They have not registered my complaint regarding net work issue.
My airtel no [protected] also show "no service" if we have in our home school block shakarpur, but in other place show full net work.

I requested for surrender of my digital tv connection in the month of may, 2017. Company said they do not take away dish, set top box and remote, and since i do not have very less money in subscription account, there is no refund, and there is no security deposit to be refunded. My connection was apparently closed.

Despite repetitive emails, i still keep receiving phone calls for various promotional packages. I've the trail of all the communications and its annoying.

I have paid 1000rs for installation but Airtel denied connection and then in return they only paid back 500. I have dropped so many emails to them but either they dont reply or if reply they say that there is no record of transaction with me. I have shared with the picture of receipt the guy who came to collect money had given me.

हमारे यहां फोर जी नेटवर्क नहीं आते हैं कई बार शिकायत की है पर नहीं सुनवाई हुई है कहते हैं के 4G नेट नहीं मिल रहा तो 3G तो मिला है उसी को चलाएं जब हमने 4G के रुपए दिए हैं तो हम 3G नेट क्यों चलाएं हमने शिकायत दर्ज कराई उन्होंने कहा 14 तारीख तक सही हो जाएगी पर अभी तक नहीं हुई कहते हैं कि स्टोर पर जाकर संपर्क करें हमारे यहां फोर जी टावर नहीं है पता राजारामपुर पोस्ट bachgaon जिला फिरोजाबाद mobile number[protected]

Respected sir,

1. We are apply a new airtel lease line connection dt 19/04/2016 in the name “hill height hotels pvt ltd “
2. We are attached document handover for process the lease line connection at desire location (Manali-h. P.)
3. We are issued a cheque of rs 31250/- vide ch no. 000231 dt 19/04/2016 and that will be debited in same from my account dt 09/05/2016
4. This cheque will issued...

My name is atri dave and i applied for new airtel broadband connection at my home on 11/9/2017. A person comes to my place on the next day (I, e 12/9/2017). He told me that connection is absolutely feasible at your place sir so i gave him photocopy of my aadhaar card as document proof and cheque of rs. 2475. 1 days after (I, e 13/9/2017) he told me that sir i cannot process your connection as there is no feasibility in your area. He told me he will return the document and cheque by 15/9/2017, friday. Obviously he din't show up, instead he promised me to to get back by monday, 18/9/2017.

On monday when i called him that he has lost photocopy of my aadhaar card in his office so he will not be able to return the cheque as well. I called him daily thereafter as i lost my sleep because i was told that my aadhaar card details are lost somewhere and might be in some unsafe hands. Till date i have not got any trails on my lost aadhaar card photocopy and cheque of rs. 2475. The cef no. 7903006 was allotted to me as it says in the form. Dharmesh was the name of the person who collected the cheque. Further details can be seen in the photo of the enrollment form. I kindly request the team airtel to do something about it.

I recharged 1198 to number [protected] for internet data 5 GB/Day for 84 Days follows the best offer for you on airtel app but company send me message 210 GB for 84 Days and 140 GB for 28 Days. Why is it different the best offer for you on airtel app?

From last 1month after every 7 days i am getting a msg related to activation of game pind service. N after dat there is deduction of 30 rs at every msg... So in this way there is deduction of 180 rs from my account... N d staff is so unhelpful that they r not helping even so much impatient that they r telling it my mistake which i know i haven't. So pls refund... N help me as soon as possible

Sir I am using pre paid airtel number [protected]. It is registered with Mrs Mercy Latha. Now It is given to me to use for her office purpose. She asks me to get it on my name the same number and attach my aadhar number. How can do this help me with this
email Id [protected]@gmail.com Contact no [protected]

Sir i recharge my mobile on 16 sep 2017 through my airtel app from my mobile. Finaly my recharge was failed due to technical issues but it debited my money from my bank account. I want my money back to my bank account. Up to now my money was not refunded to my bank account. What can i do?. Also your app doesnt showing failure transaction. Such a dirty and ugly app. I want my money back right now. Otherwise i can take severe action on you.

I have given complaint on 12sep2017, till now i.e 22sep2017 no correct response from airtel side, my complaint number is 87592778 . They are not solving the problem permenantly. I dont know when they will solve frequent disconnection problem, every day im calling airtel customer care, im fed up with there service now.

As i got msg from airtal, i went to a retailer for upgrading my airtel sim to 4g. They took 40rs for upgrading the sim. But airtel said that it is for free upto 25sept, when i said why you are taking money, they do not reply anything, just said we take 40rs for upgradation. A reputed company like airtal should take necessary action. Retailers name.. Subal dutta/charali/p. O... Digboi/pin..786171. Plz take necessary action.

If you all are airtel not interested in giving my cashback then please tell me and stop giving fake offers to attract users.. All your executives at airtel bank have such a casual attitude that they only fool around innocent users.. [protected] is my registered no. Now it seems that you all have started a new business to fool and cheat innocent users...

Sir i have paid a bill amount of rs 2440 from airtel payments bank to [protected] but the paent is given to [protected] which is and aircel number i want my money back immediately ihave the bill twice