Airtel Complaints & Reviews

I have requested on airtel website to convert my prepaid mobile no ([protected]) to post-paid.. One of document collecting staff Mr. Jeet mobile no ([protected]) came to my home and collect all required document along with 250/- Account pay cheque No (000003) on 30th may 2015. Still my no is not converted to post-paid, but amount is deducted from my account. Document collecting agent now not pick up my phone to provide me status. Nearest Airtel store or customer care also not providing me any status of my request. How can I get my mobile convert to post-paid ? If not possible then please revert back my amount to my account. Bellow are some detail :- Request date :- 30th may 2015 New SIM number : Already prepaid Airtel no. So no sim was provided. Amount paid as deposit and start fee :- 250/- As Cheque no. 000003 Ac No:- [protected] (Name :- Radheshyam Gupta Bank HDFC Bank) receipt :- Form No :- DLPG 052445

on 7-6-2015, i received 5 messages from airtel telling that a sum of rs -35, rs-49, rs-30, rs-35, rs-30, have been deducted from my account for subscribing services as video store, skillderby, laila, model video club, glamdivas etc. but i haven't subscribed all these services and i complained the airtel office and there is no response from their side telling that it is not their fault and they blamed me and again my balance is deducted.on 6-6-2015 and 7-6-2015 an amount of rs-200 plus is deducted from my account without any reasons.so kindly consider my request .

I RECHARGED 3G DATA FOR RS.249 VIA ONLINE ON 17TH MAY 2015. BUT 3G IS NOT AT ALL ACTIVATED. KINDLY REFUND THE AMOUNT TO MY ACCOUNT OR ACTIVATE 3G DATA.I COMPLAINED AIRTEL REGARDING THIS MATTER, BUT NO SOLUTION WAS GIVEN AND COMPLAINT WAS CLOSED. MOBILE NO [protected] I RECHARGED THROUGH SBI SMS BANKING VIDE TRANSACTION NUMBER MB[protected]

I have booked Airtel connection by 09 Jan 15. Booking no. TNPC 126952. After booking they denied of connection stating its out of their cover area.The agent promised we will receive cheque from Airtel for the paymt. I escalated to Applelate authority of Airtel who are prolonging on my reimbursement. Airtel pending a payment of 1000 is a real shame.

Dear Sir, I am a prepaid customer Airtel. My Mobile No. is [protected]. I want incoming & outgoing call detail of my no. for last three month. Please provide me detail on immediately on my email ID, my email ID is as given below:- [protected]@gmail.com

Had a bad experience with Airtel Broadband (Account no.: [protected]), I was re-billed for the already payed bills, and even after sending the receipts of paid bills, I was disconnected from the service thrice and had to deal with long-waiting customer care. I sent the paid receipts mail on May 19, and even after sending the receipt they said, payment is transferred to some other account and the internet service was disconnected thrice after that. Only good part was every time I called and went through long conversation with customer care (around 30 mins) my services were resumed for few days. Then finally they asked me to send an account statement, which I believe they shouldn't if they have the received the bill receipts. I sent that anyway on May 30th, and their support told that bills will be updated within 48 hours. On June 5th they called saying that they haven't received the bill payments and disconnected the service on May 6th. After a long call (again more than 30 mins) they agreed to take a service termination request. I really don't understand if the payments are done and receipts are sent over mail why would they ask for an account statement, and even after sending that why they has to continue with disconnections. I believe the termination of connection at least would be smooth from Airtel, so, that they said send the correct outstanding amount this time without re-billing for paid bills.

Sir I have a signal problem in our area for past 6months I ve contact many times to customer care but no response . c iam a valuable customer iam using airtel for past 10yrs . but nowadays ur service is not good . 3g net is not at all working in our area . I ve complaint many times . please severe action n resolve my problem . my mob no [protected]

Dear Airtel, Please note that have converted my postpaid sim to prepaid on 22.05.2014. The postpaid amount has closed on that day itself. Now you send the postpaid bill to me.Why should i pay.For your reference find the attached photocopy of new sim bill. If you are not converting to prepaid, i will go to other. Regards Rudresh S.J Dear RUDRESH S JAYAPPA Biller Name: Airtel Mobile Account No.: [protected] Mobile Number: [protected] Due Date: 15th June 2015 Bill Amount (Rs Ps): 365.17 Payment Amount (Rs Ps): 365.17 Pay Date: 5th June 2015

I have done recharge on 5 jun of 179 on airtel card for net scheme but the prblom id that nly 225 mb has camed in place of 725mb so my request is that i should get my full 725mb. Mo no on recharge done:-[protected] Order id no:- #FCVA[protected]

ON 31052015 I RECHARGE IN MY SAID PHONE FOR CALL BALANCE FOR RS 20/ TRANS ID [protected] AND BALANCE SHOWN ON 31052015 AS RS 15.80. SINCE THEN I DID NOT USE THE PHONE FOR ANY CALL OUTGOING OR INCOMING OR ROAMING PURPOSE TILL DATE, BUT THE BALANCE IS SHOWING NIL, SO I WANT TO KNOW HOW IT HAPPENED, WHAT IS THE HIDDEN CHARGE DEDUCTED FROM MY ACCOUNT . IS IT NOT CHEATING TO THE CUSTOMER. I WANT TO GET THIS AMOUNT REFUND IN MY MOBILE BALANCE IMMEDIATELY. EARLIER TWO TIMES @ RS 35/ DEDUCTED AS VAS THOUGH I DID NOT ACTIVATE ANY OFFERS. I URGE YOU TO STOP THIS TYPE OF HEDDEN DEDUCTION FROM THE CUSTOMERS ACCOUNT WITH REGARDS TAPAN KUMAR MAJUMDAR EMAIL tk.[protected]@ gmail .com contact no [protected]

We are users of broadband services in our office . Our landline no is[protected]. Since June 1, 2015, the broadband is down . repeated follow up are only giving assurances of repairing the faul . it is the fifth day . Our entire office work is hampered.

i have recharge with rs18 on date[protected] at 11:27am on airtel number [protected] and i got message from erecharge that you have successfully recharge with rs18 and benefit got is 185 L+N SMS validity 7 days and now airtel customer care is telling that recharge scheme of 18rs is changed to rate cutter benefit and customer get 3 days validity.. i have message from your company of recharge and benefit than why i am not getting benefit of sms.. my contact num [protected].. solve this as soon as possible of give me benefit of 185sms or refund rs18 of recharge..

WATCHOUT - Airtel does not charge per their plan They overcharge Outgoing/Incoming by 50-200% Every 2-3 days ask confirmation even in middle of night, even if you confirm they don't extend at month-end. Then delay few days & for those few days charge more quoting overseas operators as we did not extend. Many 3rd party give better options.

This is Srinivas recently i applied for porting my number([protected]) from Vodafone to Airtel prepaid at one of your store in Mathikere Bangalore. The problem is i am not able to do any out going calls after activating the number. Even I am not able to recharge my account balance i have tried both online and visited Airtel store. If i call to porting customer care i.e[protected] they are directing me to visit Airtel store and if go to customer they are blaming on technical problem. I don't understand what's wrong. Please find all my details below: Mobile Number : [protected] Name: Srinivas Prasad J Porting Code: VX429316 Date of Application: 30-May-2015 We are very sick of your customer reps.

In the Air-tel postpaid plan they are charging like anything. Airtel postpaid is No.1 fake company, they are doing all fake activities in Postpaid number since many of them wont check their bills because its very confusing. I am affected a lot because of the Airtel. My Plan * 1350 Local Mobile Minutes * 325 STD Mobile Minutes * 1.18GB 3G data * 200 Outgoing Roaming (Local+STD Mobile) Minutes * Daily 100 Local And National SMS Free @ Rs 99 All local calls : 0.40 paise Number : xxxxxxxx99 Outgoing calls : To Airtel - 6:46:10 To Other - 8:38:03 Total : 925 Minutes - Number : xxxxxxxx66 To Airtel - 05:14:27 To Other - 07:28:36 Total : 764 Minutes Net Total : 925+764=1689= I have 1350 free minutes. Now I have to pay only for 339 minutes which is equal to Rs.135.6/- (339*0.40paise) You have charged, Number : xxxxxxxx66 Outgoing calls : To Airtel - 146.40 To Other - 211.20 Discount = 108.08 [protected][protected] Net after discount = 249.52/- Number : xxxxxxxx99 Outgoing calls : To Airtel - 203.20 To Other - 260.80 Discount = 148.80 [protected]-------- Net after discount = 315.20/- TOtal xxxxxxxx99 = 315.20 xxxxxxxx66 = 249.52 TOtal = 564.72/- You have charged Rs.564.72/- instead of chargin Rs.135.60/- What a fake company you are, DO I need to check for everything. Its completely fake, fake and fake! Contact me @ [protected]@gmail.com

Hi You get calls to convert your existing plans to my plan with unlimited 3G data. Do not fall prey to such calls. You would be converted to the new plan and can not get back to your old plan. Ask for mail and or letter confirmation before your plan is changed. Only this can help you to fight your battle... DO NOT ENTERTAIN AIRTEL TELE SALES CALLS ananth

Airtel sales officer Mr. Sanjay Kumar (Mob No. [protected]; [protected]) approached me at my work place & convinced me to port the prepaid BSNL no. [protected] which was being already used by my father with surety that the calls between my existing Airtel CUG no. ([protected] & [protected]) & this no [protected] after being ported to Airtel postpaid will be freed, despite knowing the fact that my father is a state govt. employee & I m working as Asstt. Manager in State Bank of Patiala (both are different corporates). Later when the bills for all the numbers were generated it was found that all the calls which were supposed to be free as per Mr. Sanjay were charged. I conveyed this issue with him & he assured to get it rectified & lingered on for so long despite my rigorous follow up. Even the due date was passed & he later assured that no late payment fee will be charged. But in all the consecutive bills that late fee got accumulated & the calls between all these three nos. are charged. I constantly asked him month after month to personally meet, understand the issue & get it sorted but he paid no heed & said "MADAM MERE PAAS AKELA APKA HI KAAM TO HAI NAHI AUR BHI KAAM HAI, JAB MAI FREE HOUNGA TO OFFICE PAHUCH K CHECK KARUNGA". After severe pursuance he said that he has activated a plan to get the calls made from [protected] to [protected] free by paying the amount of Rs. 99/- from his pocket. Again the bills received included late payment fees for previous month as well as present bill (as the due date was mentioned as immediate) & the calls between the above two no. were charged. This misleading & abusive behaviour of the sales executive is highly unacceptable & has caused tremendous dissatisfaction/tension which affected my performance at my work place too in a bad manner. -Anubha Chauhan A.M. SBoP, Agra Nehru Nagar Mob. [protected]

Airtel sales officer Mr. Sanjay Kumar approached me at my work place & convinced me to port the prepaid BSNL no. [protected] which was being already used by my father with surety that the calls between my existing Airtel CUG no. ([protected] & [protected]) & this no [protected] after being ported to Airtel postpaid will be freed, despite knowing the fact that my father is a state govt. employee & I m working as Asstt. Manager in State Bank of Patiala (both are different corporates). Later when the bills for all the numbers were generated it was found that all the calls which were supposed to be free as per Mr. Sanjay were charged. I conveyed this issue with him & he assured to get it rectified & lingered on for so long despite my rigorous follow up. Even the due date was passed & he later assured that no late payment fee will be charged. But in all the consecutive bills that late fee got accumulated & the calls between all these three nos. are charged. I constantly asked him month after month to personally meet, understand the issue & get it sorted but he paid no heed & said "MADAM MERE PAAS AKELA APKA HI KAAM TO HAI AUR BHI KAAM HAI, JAB MAI FREE HOUNGA TO OFFICE PAHUCH K CHECK KARUNGA". After severe pursuance he said that he has activated a plan to get the calls made from [protected] to [protected] free by paying the amount of Rs. 99/- from his pocket. Again the bills received included late payment fees for previous month as well as present bill (as the due date was mentioned as immediate) & the calls between the above two no. were charged. This misleading & abusive behaviour of the sales executive is highly unacceptable & has caused tremendous dissatisfaction/tension which affected my performance at my work place too in a bad manner. -Anubha Chauhan A.M. SBoP, Agra Nehru Nagar Mob. [protected]

I got massage from airtel on 07.05.2015 saying that "You have consumed 849MB of 1024MB built in mobile internet data on your airtel mobile [protected] till 14.52Hrs, 07-May-2015. post 1024MB, charges as per bill plan apply" After 14.52 Hrs, 07-May-2015, I have consumed aprox 50 MB over all consumption of my data 849+50=899MB i.e with in my free data usage limit 1024MB but Airtel has charged Rs.500 excess amount for 1024+200MB (aproxi) The excess amount of Rs.500 to be refunded because the information given by airtel is misleaded me to consume excess data.

no internet network in my area since Apr... no solution were given by costumer care... plz direct your senior executive to give me call... its more then two months... call on my no will provide u all information... m your customer since 2005.....