Airtel Complaints & Reviews

Hello Sir/Mam, With due respect, i port my Reliance and Aircel no to AIRTEL. i already have Postpaid Plan and i would like to add another no in my family plan. I submitted my require documents on 23rd May 2015. Airtel executive come to my door step and collect my document, he give me postpaid SIM card as well. He said it would take 3-4 working days but, now almost 7 days and i did not start using my postpaid no. i asked to the executive about this and he said i have done my job for more detail contact [protected]. i called this guy 10-15 times in a day but not responding me. i go to 121 and 198 care but Shima the Airtel executive said you can not complain here. Please suggest me and do the needful as earliest possible. Name: Aniket Mob. [protected] Location: NOIDA (UP)

Few days back I lost my sim ( [protected] ). Thereby I made a request to stop the services immediately and it is done . Afterwards, In this regard I have submitted all the necessary document to start the sim again. Although i have received a new sim with the same number but it is still in active. I request you to kindly taken action in this regard since I am suffering a lot because of this issue.

Dear sir. your customers care executive not tell answer to questions and he talks rudely and he don't listened he cut the phone I chainged Vodafone to airtel few months early my call rates is too costly please chainge my call rates or tel any other options.

I am airtel customer for last few years and today I recharged my phone for rupees33 for reducing my isd call rates but when I called i was charged same rate as before.I called customer service and i was transferred from one person to another for five times and then also nothing was done to look into this matter or mess according to my assessment this is totally ripoff and I am not impressed a bit

Hi sir, I am using airtel network for more than 12 years. in the month of may i changed my postpaid plan after three days my mobile data was not working. Daily i call to customer care & tell about the problem and complaint also on webpage nothing solved and no response at all. i am shocked today that my mobile data usage is overed i dono how s possible without connecting to mobile data my usage will be gone more thae 800Mb. I have lot of complaint numbers i do not know wat to do with this.

I have purchased 4G LTE hotspot. Connection number - [protected] After using of 6 months I found it is not working. On registering complain with Airtel customer care, the person came and taken the device for repair. one week time they gave to return back after repairing. Now it is close to two weeks. I am continuously checking with Airtel customer care. Everyday I hear that it will be delivered on the same day. But still I am waiting...

This is regarding my airtel data card number "[protected] " which i had cancelled within 2 weeks from the time i bought it. From the day i bought this data card in 2014, it was never working and frequent signal drops used to happen, the 3rd day i complained and stated i want to cancel the data dongle connection, after 2 days i received a call from the retention / cancelation department asking me to try it for 2 months and they would waive the monthly rental making it free for me for 2 months, to which i said ok ( you can check the call recordings), after 5 days i received SMS stating monthly rental to be paid for which i called customer service and they told me that the rental was not waived instead only 100rs was waived for 2 months. i was angry because initially wrong message was communicated to me. i told the executive that i will not pay because it was told to me monthly rental would be waived... you can check there was no singly usage from the time the data dongle was bought. Now because of this my current number [protected] is barred without notifying me, the customer care officer says there was SMS sent, do you think customers will check the SMS sent from airtel since half the time airtel send advertising SMS, dont you think they should call before barring outgoing on my number. I have lost 5000RS worth business today and thats because of airtel barring my number without notifying me. The amount on the dongle due is RS 1300, this is a small amount but i will not pay because i never used the connection and second because i was told monthly rental would be waived if my outgoing is not enabled on my number [protected], i will file a harassment complain in consume court stating i was not notified and have lost good amount of money because outgoing was barred

I got a recharge of 100 Rs yesterday and today all i have is a mere 5 rupees. I called the customer care they said i did downloads of 35 MB on my Airtel Mobile. But the thing that's funny here is that I still have 17 MB of data left on my phone and my phone was connected to the wi-fi at the time of download, but the company resists it. they say my phone was connected to the mobile data and in the morning i had 145 MB before I watched some videos on youtube and still I have 17 MB of data left in my phone. with money deducted from my account. Airtel services are at it's worst. They've been lifelong thieves but this is too much, their office is flooding with complaints and those who answer it are half-dead or half-asleep. The operator was saying why was I repeating the same question, because he wasn't answering it and then he hung up is this any way to treat customers.

Sir We have a post paid connection of Airtel 3G Internet Wifi connection (No. [protected]) but las two there is no connectivity. we contact on 121 customer care no. but they don't respond. Kindly look into the matter resolved it. Thanks Arpan Kumar

To whom it may concern: I am an airtel customer for the last few years. Many of my family members are also using airtel. 1, 2 years befor as per the Central Government instruction, I have submitted the ID proof for the second time. Unfortunately after that the mobile application is showing my name as “Abdul Aziz” instead of “Feroz Abdul Aziz”. This is a mistake from the staff who have entered the details in the system. I visited the airtel office in Kadavantra (Kochi) and raised a complaint while I needed a nano sim. But the staff over there informed that they are unable to help. I informed them that this is a mistake from your clerical staff. Hence I request you to please cross check the documents with you and do the needful for the correction. Thanks & regards Feroz Abdul Aziz

Please note, yesterday (27.5.15) evening at about 5.00 P.M., I have given indian consumer complaint to you, requested you to REFUND an amount of Rs.2, 900/= which is lying with your Dindigul Branch Office for the past 7 months. After 20 mintes, from the Airtel I have received a Phone Call From[protected] asked me to give my Card Number Details for REFUND purpose. For receiving Refund purpose, I have given all details to them. After given the details to them, an amount of Rs.3, 000/= was withdrawn by them from my account. I am very shocked for this uncivilised incident. I regret to inform you that I have cheated by somebody elese from[protected]. I finally requested you to kindly look into the matter VERY SERIOUSLY and give me JUSTICE. Otherwise, I have no other option, other than, to approach Consumer Court in this matter for render Justice. I expect your immediate reply in this regard. Thanking you, Yours faithfully, P. SARAVANAKUMAR. [protected]

I have a airtel dth connection No.[protected]-001, I request many time on phone and email to disconnect that connection, but nothing has been done so far. Now I am again request to refund my security and remove the box and dish from my house.

I have been facing problem in sending text message to any number since 15 days. Called many times to 121 customer care number but my problem was never resolved. we have been using airtel since 8 years but this time it was heights of tolerance. Inspite of telling them my issues, i have experienced customer care executive filing a wrong complain which has again delayed my problem. My contact number is [protected]. Its post paid connection and am able to call receive messages but the biggest problem is that am not able to send any messages.

Am using 3g network paying 197 for 28 months even though the cost is high. But the network is not working properly and the airtel range is very low am attaching the screenshot. Because of this range searching my phone charge is not withstanding. I complainef on airtel but there is no response. Buying a number with no proper range it always disturbs me. Take some action

sir, I have recharged with 22 rupees online from airtel website he show the plan 150mb facebook+50mb data for 15 days. but I got only 150mb facebool +5mb data only.i want to contact 3 times with customer care (198) but he disconnect my phone without my satisfaction

My Mobile No. is [protected]. I am In-charge of Registration Section o[censored].P. Information Commission, Lucknow, and live at Kanpur. I recharge my mobile a/c on 16.05.2015 for Rs. 200.00 after one day my a/c balance about Rs. 100.00. I could not understand how it is happen. After two days again deduct Rs. 35.00 on dated 22.05.2015. Then I called to customer care for this money then area manager said that three value added services provided in your mobile. I asked him how it is while I could not said for this services. How it is possible without my permission. So Please return my money for this value added services.

Hello Sir, I am Vethamanickam.R from Erode, Tamil Nadu. From yesterday I am trying to contact your customer care executive by dialling 121, 198,[protected] but cant able to talk to the customer care executive. There is no option to contact the customer care executives in the above numbers. I have doubts regarding Add On Pack. If airtel dont connect the calls to the customer care executive then how will we clear our doubts. This is totally unsatisfactory. I need details of Add On Packs in Airtel in Tamil Nadu. Kindly send me the Add On Pack details. Kindly look into the problem. Give me the customer care executive number where we can talk to them. No one is attending the call in airtel and send me the Add On Pack details.Waiting for your reply. Thank You.

I had done two recharges of on Airtel Number-[protected] online by Freecharge app on 26/05/15.
Recharges was successful but recharge not done on the number.

Recharge#1
Freecharge Order ID: FCVA[protected]
Date and amount of recharge: 26-May-2015, Rs.200
Operator Transaction ID [protected]

Recharge#2
Freecharge Order ID: FCVW[protected]
Date and amount of recharge: 26-May-2015, Rs.100
Operator Transaction ID [protected]

Sir I had done a recharge of rs 97 on my airtel mob no-[protected] online by my freecharge app on 26/05/15 at about 1130 hrs its shown on my freecharge app recharge done and my order id on freecharge-FCVA[protected] & Operator transaction ID-[protected]. Sir please solve my problem either refund my money or recharge 97 on my airtel mob no-[protected].

May 7th through AIRTEL ANDROID APP Rs.255 Recharge done through NET Banking [protected]-CitrusAirtel [protected] chq/ref no. DONE Even after Number of calls refund not done which supposed to be done within a week as informed by your so called customer care If Its not done within a week its better to opt other service Customers are not required for AIRTEL since its Number 1 bull