Airtel Complaints & Reviews

Transaction ID 132599 for airtel prepaid mobile [protected] recharge of Rs 200 on May 25 2015 failed - this status is shown even on airtel website through which recharge was attempted. Amount of rs 200 has been debited from my bank account and recharge benefit not received. Despite several complaints made through various channels of airtel, resolution not received till date. 10 working days have also passed. Please resolve immediately and refund Rs 200

From ANAM TOURS AND TRAVELS A-1, D.D.A Flats, Near farsh Wali Masjid, Matasundari Road, New Delhi-110002 E-mail : [protected]@gmail.com Date : 03/06/2015 Bharti Airtel India Pvt Ltd, Delhi Dear Sir/Ma’am, This is to inform you that we purchased 10 corporate postpaid connections series wise 2 months before. There is no strong network availability at my office since we’ve been subscribed. On the other hand in accordance with the features of post paid connection the Bill amount has been sent to us very high as we didn’t expect for. Due to no availability of network we are losing our client and business. I request you to put a booster or any kind of device which can help to improve your airtel network at my office. Otherwise we would change the network of all connections which are being used now. Therefore, please try to resolve this network problem on prior base as soon as possible. Regards Riyasat Ali Owner [protected]

I have received abnormally increased bill of my airel cug railway postpaid number-[protected] (about more than ten times of the normal bill) since last two months. Hence please give the reason and close all the VAS if active and close my number as soon as possible.

today morning about 11;30 am recharge airtel 3G (1GB 154rs) . after confirmation message, started using mobile data for checking purpose ( i had very worst experience with airtel from last 3 months 200-250 rs losses ) turn off the mobile data, they had deducted 54 rs from my main balance .instead of data balance . immediately called customer care asked the details .they were given irrelevant answers and wanted to confirm one more thing last month i recharged 1gb 2G data it will expire on[protected] and data remaining was 1.56MB when i checked in the morning after that am turn off the data .customer care telling that am browsed more than limit and i asked if i consumed more data how come its showing 1.56 MB remaining, after this they started acting smartly that they will refund only 30rs .if am agree he will pay otherwise disconnect the call.as a reputed network i didn't expected .so i need a permanent solution for balance deduction by airtel .

Hi, I have raised a request for new Airtel Broadband connection. I was told that concerned person will call me with in 72 hours if connection is feasible. The sales person for our area called me less than two days saying that connection is feasible and with in no time he came and collected the documents and money saying with in less than 3 business days I will be given connection(as on May 8th 2015). After three days I called him, he gave excuses that technician will be coming next day, that way he delayed one more week. Later I called him next week. He almost stopped responding. He kept on giving excuses. Till today I havnot got my connection. It is very annoying and so disrespectful not attending the calls. At last I spoke to him asking for a refund, but then again he said connection will take more two days. I completely relying on this connection and the response is worst. Testing patience. Very irresponsible. Its been four weeks and still nothing has been done.

I was recently issued a 4G SIM card as part of an upgrade by Airtel, when i inserted that SIM into my phone (IPHONE), it did not recognize the SIM. After speaking with their customer care without any proper support or technical understanding of the problem (their approach was to "change my phone", i have an iPhone 6 ! I at the very atleast asked them to revert to my 3G earlier SIM since that was working alright, but it seems that is also...

Hi, My name is Raj, and airtel account number is [protected] . I am getting worst services by AIRTEL broadband in bangalore. The landline number provided along with the internet connection never works and the back ground voice is mixed with songs, news so you can hardly hear anything. From past 2 days, internet is NOT working, and FRAUD Airtel saying it'll take another 1-2 days for issue to get resolved. My advice - Never Ever go for AIRTEL Broadband in Bangalore To me, AIRTEL looks FRAUD customer service department, No voice quality over land line number provided WORST Customer care - Yo uhave to wait minimum 7-10 minutes, to get answered and the people sitting at other end are damn arrogant and NON responsive and will disconnect your call..again 7-10 minutes .. Address - No 14, third cross, maruti layout chinapanahalli, AECS layout bangalore-560037

I am very much disappointed with last bill of my postpaid airtel mobile as it includes a self activated booster pack of std call rate worth rs.149 per month which has been activated without my knowledge or permission and i will not like to pay it for the last month as well as running month onwards..

Dear Sir, My Mobile no. is [protected]. I had given application to convert my postpaid connection to Prepaid at Sector-5 Dwarka, New Delhi. My postpaid connection stopped at 1730 hrs on 03/06/2015. At 1950 hrs, still my prepaid sim has not been activated. Prepaid sim no.[protected]. Pl resolve ASAP. 1. I had given request on 01 Jun 15 at sector-5 Dwarka outlet of Airtel. My documents were verified and request accepted. I was told that the process would be complleted within 24 Hrs. 2. On 03 Jun 15 (more than 24 hrs later and after calling customer service twice) my post paid sim was deactivated. After 30 min, I installed prepaid sim and called 59059 for verification. I was told that my profile was not updated, but that the same would be done after 4 hrs. I even called customer serv 121, 129 etc five times. 3. On 04 Jun 15, at 0830 I again called 59059 but was told that there is some bank end problems and the process is taking time. 4. This all is clearly a procedure to harass customers. The mail which I am attaching frm Airtel has not even understood what the problem is. 5. I am an Armed Forces Officer and Airtel is blocking all my communication. 6. This problem requires resolution at Supervisor/ officer level.

Sir, my name is P P Sen and my mobile Number is [protected] and amount of Rs.150 deducted from my account without my concerned on 03.06.2015. On 03.06.2015 a message received from Air tel that "You have successfully activated Mobile TV and deducted Rs.150/- permonth". I have not activated Mobile TV function. please refund my amount immediately. Thanks

I have using this since Long, n I found it ver weak n tired, y?? This is my no [protected] n check !!! No offence but what going on? So sick internet service! ! Please fix it Why doesn't concerning about customers convenience ? Is that necessary to complain about everything thn they n their brain cell stimulate n.w the work on it, Or it was ma biggest mistkn wen I bought this sim No offence please concern about it Who has time That much to wait for every single page no man after payed money no 1 will appreciate. No offense. Please fix this asap, !!! :-/

Hi, I have lost my mobile yesterday around 7pm. I have spent almost 30min to search and finally I've noticed I lost it. I reached Airtel office at 7.45pm. The security guard says, the time is over and he didn't allow me inside to process blocking my SIM. It's my office number and I receive Very urgent calls from Onshore. I tried calling customer care and again very poor service, they didn't respond properly.. I would like to Block my SIM and re-issue it with in a day. Is that possible ? Can anybody help out there!! My Phone Number to be re-issued :[protected]

Woukd like to inform you that with in 6-7 months airtel revised my bill plan. I am using 6 airtel numbers and now I am fed up with airtel. Network problem increasing day by day and no changes updated in the network and now revising the bill plan again. I do not want to continue with airtel anymore. Please discontinue my services. Thanks Viplove [protected]

when i activate 3g data it will give speed and sometime it will fully stoped and when i will going to colplain sometime it willnot coneected and the agent told me there was a technical problem and they will dissconent call by self .this would we happen so many time and this is total wastage of my time and money nd if there is no action take i will going to heavy action about airtel ..kindly resolve my problem.

Hi All, I was using a airtel datacard. Datacard number is [protected]. I am located in chennai. I was using this data card for 18 months. Since i moved to a new house i bought a Airtel Broadband. But Before paying the bill for my datacard i met with an accident and my leg git fractured. so could not pay my bills on time. By the time the collection executive came to my home second month bills also arrived. Total bill amount was Rs.2000. They told me that Pay Rs. 1800 and we can close the connection. So i payed Rs.1800 and recieved the bills. My connection also got disconnected. But now my wife is getting calls from Airtel customer care or the payment agency and they are tourchering her and ill treating her. they talking roudely to my wife. I need to raise a complaint. Can i go to court or what shall i do ? This is getting lot of disturbance for my wife. My mobile number is [protected]. Location Chennai

From : Kajal B Bagda C/o : Nitin B Parmar Asopalav Society, Western Park, Chital Road, Amreli MO NO:[protected] /[protected] Dist : Amreli 365601, State : Gujarat SUB: REGARDING CLAIM OF MONEY WHICH WAS DEPOSITED BY ME. Respected Sir, In connection with above subject I want to inform you that on 27/05/2015, I received a call from your company’s executive named Shri Ankit Gupta by no. [protected] on 08:00AM. He informed me that my SIM No;[protected] has won a lucky draw among 2 crores numbers on event of Shri Sunil Mittal’s Son’s Birthday. Then I asked him for confirmation whether he was real an executive of Bharati Airtel Ltd or other fake call. He replied with his address, post and informed my SIM no (18 figures) which is written on behind part of my SIM Card. Then I have put trust on him. After that he explain the thing and call for recharge of Rs. 550/- as a activation charge in[protected] among this 5 digit contains the number which lies behind on SIM Card and other 5 contains company transaction code which was given by Shri Ankit Gupta) i.e. That was not a regular Mobile SIM No. Then I inquired to him for further verification and my confirmation, as a question will be my money and time as well because I am an employee. He replied that he is a full time fully paid executive/Account Manager of Bharati Airtel Ltd at Dadar Head Office, Mumbai. And whenever I called him a tone was tuning of Airtel Company saying “kindly beware that you have called a respectable officer, kindly talk with him with full respect”. Then after a basic call ring will be gone. That one thing that is why I have put faith on him. Therefore I recharged of Rs. 550/- as an activation charge in above said Number on 09:20 AM from Amreli. Then a message has been received with Transaction ID [protected] and I have been said a call will be received by another person very soon. He demands for this transaction ID and then after a process of transfering a whole amount in my bank account number will be processed in 15-20 minutes. As per he said that this is the only amount which should I have to pay. He has said that this is the only amount and after that total money of Draw will be transferred to my account no : [protected] standing at IDBI Bank, Amreli Branch after 15 - 20 minutes of this activation charge. I have received more than 10 calls before I have remitted amount of Rs. 550/- at mobile shop. After about 1 hour I have received another call from Shri Ankit Gupta saying that amount of 5, 25, 000/- is not a small amount hence I have to deposit Rs. 6, 200/- as a Government Security in Bank of Baroda or in Punjab National Bank. I said that I am not able to deposit as I am an employee and date was running 27 and my pay will be occur on every 1st on each month. But he sticks with his explanation and transferred the call to his higher supervisor/manager. Now I have contacted by another person who indroduced himself as a Account Manager of Bhrati Airtel Company . His name is Shri Amol Singh. He informed me that all the transactions related to finance is running in the name of Shri Amol Singh, Account Manager. I said that I am not able to pay such a big amount then he console to me that kindly take some money from another person for a short term and put faith on us We are not fraud persons. He said that this is the last amount to be deposited by me and as well as I deposit the money in PUNJAB NATIONAL BANK in the account number [protected] of Shri Amol Singh, The Account Manager of Bharati Airtel LTD, thenafter in 5-11 minutes total amount of draw transferred in my IDBI Bank A/c NO urgently. He said that he has my name file and he was waiting only for this transaction only after he can further process. Then I was going to PNB, Amreli Branch and deposited Rs. 6, 200/- in Amol Singh’s A/c Number on 27/05/2015 on 11:00 AM. 　　After 30 - 35 minutes, I was informed twice that amount of 5, 25, 000/- is not a small amount hence I have to deposit Rs. 10, 300/- as a Transaction Deposit in Bank of Baroda and this amount will add in main draw amount i.e. I will get Rs. 5, 35, 300/- . I felt cheated and as I have deposited amount of Rs. 6, 200/- earlier so I have no choice because my money has been gone to Amol Singh’s A/c Number. So as a broken person tries for some survival I asked him so many time that would it last transaction? He said with full consolation and told me not to worry about my money. Therefore I was going to Bank of Baroda and deposited an amount of Rs. 10, 300/- on 02: 00 PM, 27/05/2015 in A/c Number [protected] which belongs to Shri Deepak kumar Narayanbhai SOLANKI, another Accout Manager of Bharati Airtel Company Ltd. I waited and waited and at last I was said that due to technical error and because of server is down I will contacted between 07:00 PM to 09:00 PM. A call has been received by me at 09:30 PM saying that my procedure has been completed and I have to wait for next day. 　　A very next day on 28/05/2015, 09:30 AM, I was informed by Shri Ankit Gupta that as an Income Tax Charges an amount of Rs. 15, 400/- which has to deposit by me in above said BOB account number. Sir, I have been totally broken down by your company’s this kind of policy. I was informed for pay continuously after and after whenever I had completed transaction, a new charges will come into existence only after completion of transaction. 　　 　　Sir, as I mentioned above that I am an ordinary employee and belonging from lower middle class family. I am not able for such risk but as I mentioned in earlier that Rs. 16, 500/- have already been credited in your company’s account manager’s bank account. As a result, I hardly arranged for deposit amount of Rs. 15400/- and done a transaction in Shri Deepak Kumar Narayanbhai Solanki’s account no. at Bank of Baroda, Amreli Branch on dated 28/05/2015 at 11:30 AM. After that as per my belief an another call received from Shri Ankit Gupta mentioning that I have to pay the amount for Rs. 9700/- as donation to Bank which was demanded by the Branch Manager of SBI, Dadar Branch (IFSC CODE: SBIN0000353). Now I had no choice. Again I refused to deposit such type of big amount and told him that I will contact nearby Police Station and file a complaint against Bharti Airtel Co. Ltd. “ for cheating, money laundering, public mentally harassment, waste of time and money” and cut the call. After 5 minutes, he told me to talk with the owner of Shri Sunil Mittal. I talked with you i.e. With the Shri Sunil Mittalji . And you also consoled me and said me that this would be the last amount to be paid and you suggest me for my benifit that if I am holder of a ration card then after I have to deposit Rs. 5, 200/- in above said BOB account number. Then you had transferred the call to Shri Ankit Gupta and he asked me for Ration Card NO. I told him the number and I deposited amount of Rs. 5, 200/- in your account manager’s account in Bank of Baroda Account on 28/05/2015 on 02:30 PM. 　　Even after I had been told that as I am not belonging to below poverty line I have to deposit remaining 4, 500/- . I was exhausted totally with this kind of harassment but my money was entrap in your company hence I had to deposited. I had been permitted for deposit on the next day and he told me that I can do on next day i.e. on 29/05/2015 without any problem because I have not even a single rupee on that day . On 28/05/2015, 07:00 PM, on 29/05/2015, 09:00 AM, I asked to Shri Ankit Gupta that kindly confirm that this would be last transaction. He replied positively as so far. Then I did transaction in Deepak kumar Narayanbhai Solanki’s account at BOB Amreli on 29/05/2015, 10:00AM. 　　Now, I was infromed as so far your company’s officer have done to me, they told me to deposit late charge Rs. 5, 200/- on 29/05/2015 . Then I refused not to do any kind of transaction further regarding to this. 　　 Particulars of Bank Transactions are as under: SL NO Amount A/c No. A/c Holder Date 01 6, 200/- [protected] Shri Amol / Amul Singh 27/05/2015 02 10, 300/- [protected] Shri Deepak Kumar Narayanbhai Solanki 27/05/2015 03 15, 400/- 28/05/2015 04 5, 200/- 28/05/2015 05 4, 500/- 29/05/2015 06 5, 50/- [protected] Ankit Gupta 27/05/2015 Total 42, 150/- Rs. Forty Two Thousands One Hundred Fifty Only 　　Calls have been received from two numbers :[protected]/[protected], Airtel Office Phone Numbers. Belonging to Bharati Airtel Company’s executives. 　　 　　　Kindly tell me Sir, how kind of policied your company have? Are these right ? Even all these things happened with me I request to you for refunding me only those amount of Rs. Which were deposited by me in your Company’s officers’ accounts time to time. This is my humble request to give my money back to me and oblige to me. 　　　 　　　With the hope of positive anticipation. 　　　 　　To: Shri Sunil Bharti Mittal, Chairman, Bharti Airtel Limited (A Bharti Enterprise) Bharti Crescent, 1 Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi - 110 070. Tel. No.: +[protected] Fax No.: +[protected] From: SUB: REGARDING CLAIM OF MONEY WHICH WAS DEPOSITED BY ME. Respected Sir, In connection with above subject I want to inform you that on 27/05/2015, I received a call from your company’s executive named Shri Ankit Gupta by no. [protected] on 08:00AM. He informed me that my SIM No;[protected] has won a lucky draw among 2 crores numbers on event of Shri Sunil Mittal’s Son’s Birthday. Then I asked him for confirmation whether he was real an executive of Bharati Airtel Ltd or other fake call. He replied with his address, post and informed my SIM no (18 figures) which is written on behind part of my SIM Card. Then I have put trust on him. After that he explain the thing and call for recharge of Rs. 550/- as a activation charge in[protected] among this 5 digit contains the number which lies behind on SIM Card and other 5 contains company transaction code which was given by Shri Ankit Gupta) i.e. That was not a regular Mobile SIM No. Then I inquired to him for further verification and my confirmation, as a question will be my money and time as well because I am an employee. He replied that he is a full time fully paid executive/Account Manager of Bharati Airtel Ltd at Dadar Head Office, Mumbai. And whenever I called him a tone was tuning of Airtel Company saying “kindly beware that you have called a respectable officer, kindly talk with him with full respect”. Then after a basic call ring will be gone. That one thing that is why I have put faith on him. Therefore I recharged of Rs. 550/- as an activation charge in above said Number on 09:20 AM from Amreli. Then a message has been received with Transaction ID [protected] and I have been said a call will be received by another person very soon. He demands for this transaction ID and then after a process of transfering a whole amount in my bank account number will be processed in 15-20 minutes. As per he said that this is the only amount which should I have to pay. He has said that this is the only amount and after that total money of Draw will be transferred to my account no : [protected] standing at IDBI Bank, Amreli Branch after 15 - 20 minutes of this activation charge. I have received more than 10 calls before I have remitted amount of Rs. 550/- at mobile shop. After about 1 hour I have received another call from Shri Ankit Gupta saying that amount of 5, 25, 000/- is not a small amount hence I have to deposit Rs. 6, 200/- as a Government Security in Bank of Baroda or in Punjab National Bank. I said that I am not able to deposit as I am an employee and date was running 27 and my pay will be occur on every 1st on each month. But he sticks with his explanation and transferred the call to his higher supervisor/manager. Now I have contacted by another person who indroduced himself as a Account Manager of Bhrati Airtel Company . His name is Shri Amol Singh. He informed me that all the transactions related to finance is running in the name of Shri Amol Singh, Account Manager. I said that I am not able to pay such a big amount then he console to me that kindly take some money from another person for a short term and put faith on us We are not fraud persons. He said that this is the last amount to be deposited by me and as well as I deposit the money in PUNJAB NATIONAL BANK in the account number [protected] of Shri Amol Singh, The Account Manager of Bharati Airtel LTD, thenafter in 5-11 minutes total amount of draw transferred in my IDBI Bank A/c NO urgently. He said that he has my name file and he was waiting only for this transaction only after he can further process. Then I was going to PNB, Amreli Branch and deposited Rs. 6, 200/- in Amol Singh’s A/c Number on 27/05/2015 on 11:00 AM. 　　After 30 - 35 minutes, I was informed twice that amount of 5, 25, 000/- is not a small amount hence I have to deposit Rs. 10, 300/- as a Transaction Deposit in Bank of Baroda and this amount will add in main draw amount i.e. I will get Rs. 5, 35, 300/- . I felt cheated and as I have deposited amount of Rs. 6, 200/- earlier so I have no choice because my money has been gone to Amol Singh’s A/c Number. So as a broken person tries for some survival I asked him so many time that would it last transaction? He said with full consolation and told me not to worry about my money. Therefore I was going to Bank of Baroda and deposited an amount of Rs. 10, 300/- on 02: 00 PM, 27/05/2015 in A/c Number [protected] which belongs to Shri Deepak kumar Narayanbhai SOLANKI, another Accout Manager of Bharati Airtel Company Ltd. I waited and waited and at last I was said that due to technical error and because of server is down I will contacted between 07:00 PM to 09:00 PM. A call has been received by me at 09:30 PM saying that my procedure has been completed and I have to wait for next day. 　　A very next day on 28/05/2015, 09:30 AM, I was informed by Shri Ankit Gupta that as an Income Tax Charges an amount of Rs. 15, 400/- which has to deposit by me in above said BOB account number. Sir, I have been totally broken down by your company’s this kind of policy. I was informed for pay continuously after and after whenever I had completed transaction, a new charges will come into existence only after completion of transaction. 　　 　　Sir, as I mentioned above that I am an ordinary employee and belonging from lower middle class family. I am not able for such risk but as I mentioned in earlier that Rs. 16, 500/- have already been credited in your company’s account manager’s bank account. As a result, I hardly arranged for deposit amount of Rs. 15400/- and done a transaction in Shri Deepak Kumar Narayanbhai Solanki’s account no. at Bank of Baroda, Amreli Branch on dated 28/05/2015 at 11:30 AM. After that as per my belief an another call received from Shri Ankit Gupta mentioning that I have to pay the amount for Rs. 9700/- as donation to Bank which was demanded by the Branch Manager of SBI, Dadar Branch (IFSC CODE: SBIN0000353). Now I had no choice. Again I refused to deposit such type of big amount and told him that I will contact nearby Police Station and file a complaint against Bharti Airtel Co. Ltd. “ for cheating, money laundering, public mentally harassment, waste of time and money” and cut the call. After 5 minutes, he told me to talk with the owner of Shri Sunil Mittal. I talked with you i.e. With the Shri Sunil Mittalji . And you also consoled me and said me that this would be the last amount to be paid and you suggest me for my benifit that if I am holder of a ration card then after I have to deposit Rs. 5, 200/- in above said BOB account number. Then you had transferred the call to Shri Ankit Gupta and he asked me for Ration Card NO. I told him the number and I deposited amount of Rs. 5, 200/- in your account manager’s account in Bank of Baroda Account on 28/05/2015 on 02:30 PM. 　　Even after I had been told that as I am not belonging to below poverty line I have to deposit remaining 4, 500/- . I was exhausted totally with this kind of harassment but my money was entrap in your company hence I had to deposited. I had been permitted for deposit on the next day and he told me that I can do on next day i.e. on 29/05/2015 without any problem because I have not even a single rupee on that day . On 28/05/2015, 07:00 PM, on 29/05/2015, 09:00 AM, I asked to Shri Ankit Gupta that kindly confirm that this would be last transaction. He replied positively as so far. Then I did transaction in Deepak kumar Narayanbhai Solanki’s account at BOB Amreli on 29/05/2015, 10:00AM. 　　Now, I was infromed as so far your company’s officer have done to me, they told me to deposit late charge Rs. 5, 200/- on 29/05/2015 . Then I refused not to do any kind of transaction further regarding to this. 　　 Particulars of Bank Transactions are as under: SL NO Amount A/c No. A/c Holder Date 01 6, 200/- [protected] Shri Amol / Amul Singh 27/05/2015 02 10, 300/- [protected] Shri Deepak Kumar Narayanbhai Solanki 27/05/2015 03 15, 400/- 28/05/2015 04 5, 200/- 28/05/2015 05 4, 500/- 29/05/2015 06 5, 50/- [protected] Ankit Gupta 27/05/2015 Total 42, 150/- Rs. Forty Two Thousands One Hundred Fifty Only 　　Calls have been received from two numbers :[protected]/[protected], Airtel Office Phone Numbers. Belonging to Bharati Airtel Company’s executives. 　　 　　　Kindly tell me Sir, how kind of policied your company have? Are these right ? Even all these things happened with me I request to you for refunding me only those amount of Rs. Which were deposited by me in your Company’s officers’ accounts time to time. This is my humble request to give my money back to me and oblige to me. 　　　 　　　With the hope of positive anticipation. 　　　 　　

Hi Team, My name is Rishi Agrahari (Customer ID: [protected]). This email is to bring in the notice of the irresponsible behavior of the entire Airtel Customer Care team as well as AR Global Services (who have been given the responsibility of handling customer complain). The below point will highlight the major mental harassment suffered by me which is because of ignorance from the Airtel DTH team in providing the services to me: 1. I have been using the Airtel DTH connection for past 3 years now and I have been facing the issue to error connection (Error Code B-001) every 2 month after getting the connection. 2. Everytime I have been paying Rs. 150 - 350 which is over and above the regular monthly charges of 410/- for Mega pack. 3. I have few bills saved with me which is the proof of the services given to me on the following date (starting from latest bill):- 4th April 2015, 24th March 2015, 4th January 2015, 19th November 2014, 27th September 2014, 29th June 2014 and many more in the past but in the regular intervals of 2 months. 4. Every-time there is a assurance given to me that the problem will be resolved permanently but till now I have not got any solution to this problem. 5. One of the most pissed off moment for me was yesterday's & today's incident (i.e. 2nd & 3rd June 2015), I had to call the customer care again with the same kind of problem as regular on 2nd June 2015; however, this time my call was transferred to a senior customer care (named Sayeed or Saeyad) and he assured me that I would be given a call back on 3rd June 2015 from Airtel to discuss the issue in detail. 6. On 3rd June 2015, I received a call from Airtel (this time the customer care name was Gurdeep) and he said that I would be given the best possible solution from them. Again even he informed me that the engineer will investigate all the issue with proper check of the DTH connection, he said me to be available at home in the evening before 6:00 PM; however I insisted to send the engineer by 7:00 PM as I would not be available before that time, but he kept on saying that it will not be possible for him to send any engineer after 6:00 PM. Finally, I agreed to his point and assured him that I would be at home before 6:00 PM so that my problem can be resolved. I had to take a half day leave from my office just to ensure that I reach home as per suggested time and I came home at 5:15 PM. But to my surprise I kept on waiting for the engineers call till 5:30 PM and no one called me to inform when would the engineer be coming for problem resolution. (All the interaction with Gurdeep is recorded by me on my mobile & FYI the interaction ID is[protected] which you can refer for further information about the interaction) At 5:30 I again called the customer care and enquired about the visit of the engineer but again I was informed that the engineer would surely be coming to my place at 6:00 PM and post that I again called them at 6:53 PM, at 7:01 PM, at 7:32 PM, again at 8:44 PM but as regular, finally no one came to solve my problem. In the end I tried to contact the engineer to ask when would he come to my place and he simply ignored to come and ensured that no one would come to solve my issue as the time is 9:00 PM and they have gone home. I was made to take leave from my office and even that was not take seriously & today I really feel pissed off by the services given to me by Airtel DTH.

I Rahul Dabre. My mobile no is [protected]. Yesterday02/06/2015 I bought 4 G sim from Airtel store at Andhri (E) opposite jumbo Xerox near Andheri Railway station. They charged me with the amount of 50 Rs which was supposed to be free as per customer care services. So may I know that will I get my money back? After this when I asked the customer care services again they told me that I should have bill regarding the purchase. Store doesn't provide any recipt/bill. so what should I do? Please do the needful

Hello, my number is [protected] i had done online recharge 199.0 rs for 21000 local seconds it cannot be done it recharged on 198.0 but i get mail confirmation on 199.0 i already complaint to airtel customer care executive they did not give right information for me. how can i get my actual recharge . Transaction ID - 270613 Amount (Rs.) - 199.0

Hi Sir, Am using Airtel Broadband from past 1 year. But am not getting connectivity. And if I call your customer executive they will not giving proper solution for this, so if it not resolve within two days I will give a complaint to consumer court. Please help me on this issue. My broadband number is [protected] My Name is Channakeshava. My Mobile number [protected] Best regards Channakeshava