Airtel Complaints & Reviews

My mobile number is [protected] ,last two months my account multiple times amount taken with out information,and customer care services not attend my call

Hi Team,

I had Airtel connection for with a landline number [protected] till October month, I had shifted to new location on 22 October before that I had open a ticket:[protected] on[protected] with airtel to close the connection and I paid full amount on October bill.
Airtel team not closed my connection till December.
I have open one more ticket:[protected] on[protected] then only Airtel team closed my connection.
Airtel team wives off the December month bill but still they are asking for November month bill from long time I have never used the connection from 22- October to 31- December, they why I should pay the bill?
Now I have received a mail from airtel saying pay the November month bill 765 rupee by 20 April or will be a legal letter which will be initiated from Lok-Adalat.

Airtel Account No: [protected]
AIRTEL LANDLINE NO:-[protected]_kk

Airtel mail below
================================================================================...⇄
FINAL REMAINDER FOR YOUR AIRTEL LANDLINE NO:-[protected]_kk
Collections.[protected]@in.airtel.com <Collections.[protected]@in.airtel.com> Wed, Apr 17, 2013 at 5:30 PM
To: [protected]@gmail.com
Cc: collections.[protected]@gmail.com
Dear Sir/Madam,
Name: VISHAL SINGH RAGHUWANSHI
Airtel Account No: [protected]
Regarding non payment of bills towards the above said account for a net outstanding of Rs. 765 which is not paid
from past few months. This is to inform you that payment needs to be made before 20/04/13, to avoid further legal
proceeding.
If payment is not made on or before the mentioned date, there will be a legal letter which will be initiated from
Lok-Adalat.
For further clarification, Please feel free to contact Ms SHABANA on [protected]
Please do not reply on this e-mail, for further communication mark a mail to collections.[protected]@gmail.com
Please ignore this mail if the payment is made.
Regards
Bharti Airtel Ltd
================================================================================...⇄

Thank You,
Vishal

Sir please give all call details of[protected] for the month of march and april 2013 in my mail. Thank u .

I am regular user of Airtel internet service with prepaid number [protected] , my complaint is Airtel service provider deducts money from my main account illegaly and when i want to discuss my prolem to company, they did not take my problem seriously and disconneted call by customer care person

Hello,

My airtel prepaid number is [protected].
I desperately need incoming call details for 29th of March 2013.
I contacted the airtel customer care regarding this.They asked me to msg EPREBILL Month Email. I did the same but i received only outgoing call history.
And when I asked for incoming call history, they aren't providing me.
It's a matter of life and death to me. I badly need the number from which i received the call on 28th of March 2013 as soon as possible.
kindly Help. My email adress is [protected]@hotmail.com

I purchased SIM card of AIRTEL on 7-Apr-13, for personal purpose. I was charged Rs. 45 for that. Initially I didn't see the Price written in the SIM card envelop. Later on I observed that it was written Rs. 15. Ofcourse, it is very small amount, but this shows the credibility of the service provider / its dealers.

Anyways, I was promised that my card with be activated in two days. But it took more than 7 days for them to activate. Dealership gave me many reasons for the delay like: Documentation and stamping issue (so I submitted another set of documents immediately), the person who collects the form is on live due to Ugadi and Airtel has given 2 days off to them, the person who collected my form has gone to his native home. When I asked his contact number, the dealer person told me that he will not pick the call as it is after office hours and he is at his relative's place.

When I asked why did he charge me more for the SIM card then he arrogantly told me that he has employed people on payroll, he has to take care of the shop and running expense. He also asked me to buy the SIM from any other shop who sells at MRP. I thought it is futile talking to him so I didn't discuss much with him on why he charged me more.

After much argument he gave me one manager in Airtel. He was the only person who helped me a lot and activated my SIM card on 15-Apr-13 (8 days after I bought SIM card). This shows the poor level of professionalism (the manager being an exception) at the operational level. I request Airtel to take some strong steps in improving the customer experience, especially at the operational level.

Also, although the amount charged by the dealer to me was not a very big amount, but it shows the credibility and honesty of the people who are selling the SIM card. Therefo,re please look into the matter and resolve this as soon as possible.

All I would say that my initial experience with Airtel was very bad.

Regards,
Chandan Kumar Modi

The Customer Care
Airtel Mobile Phone Services
New Delhi

Please stop sending me SMS from Celebrity Wellness Mall and stop automatically deducting subscription charges from my account. Please unsubscribe me from your list. My mobile phone Number is: [protected] and it is postpaid service.

With regret,

John Joseph

Airtel 3G sucks

I recharge a couple of days ago with Rs. 750 for 4Gb since then giving 80-90 kbps speeds.. Horrible, sometimes give 15kbps......

Customer care gives different mobile number to contact which are switched of 24 hours.. Most of the times not able to contact toll free and other customer care numbers.

Airtel is going from bad to worse...

Simply stealing money from people....

BTW my number is [protected]

i had requested about the refund of static ip address from airtel which was not purchased. some unknown person requested it for activation but we were unknown about it so i want my refund of amount 5000/- from airtel. my airtel mobile number is [protected] my comapany name a2infosystem pvt ltd noida

A week back, I have purchased a 3G connection with Airtel. At the time of purchase, they mentioned that i will be getting a good 3G speed(7.2 MBPS). Now it is not working anymore. Despite of complaint to Airtel customer care center, there is no resolution.

At least Airtel should return my money, in case they are not going to provide 3g services in Mumbai city.

I never expected such a bad response from a good brand name.

Now I am frustrated and never ever would like to use airtel services.

regards,
Ashwani

Sir my airtel dth customer id is [protected] . for one year recharge was done onely three months i was used after that it was disconncted .

My name is surya Pratap singh i requested for deactivation of my airtel brodband connection [protected] on 6 april 2013 but they dont dectivate and cut this connection.so please help on this topic.and theirlocal office show fake visting on this topic and present false facts my mobile no is [protected]

I have recharged one data plan for 2 hours,the same has been acknowledged by Airtel.But astonishingly airtel has deducted 100 rs main account balance without any specific information.When I enquired the same with the customer care they given me an absurd reason with much delay.

Pathetic and poor service need to be resolved as soon as possible.

Mobile No : [protected]

SIr/Madam

I am Airtel Network subcription holder. From 2 months i am unnecessarily paying amount to airtel. I made many calls to airtel to deactivate airtel live services from my mobile. they said" its not network provider problem.please contact mobile manufacturer".

I contacted Samsung customer care , they said " its a network provider problem".


no body gave me a correct solution. please look into the issue and kindly deactivate Airtel LIve services from my mobile.

My ph num-[protected]

Regards
Bharath Poluri