Airtel Complaints & Reviews

For a wireless internet connection, Airtel sells wireless data cards.

i recently purchased an Airtel USB Wireless Data card device, worth 5000/-, which went bad and is not working properly, there is no service provided, and direct me to Onida customer service for fixing the device (absolutely rediculous). all my money is gone waste.

A broband landline customer just spends 500/- installation charges and has better service!
isnt this funny!
shout! cry! and scream! no body helps with this data cards!

PLEASE!PLEASE!PLEASE!PLEASE!PLEASE!PLEASE!PLEASE!PLEASE!PLEASE!PLEASE!PLEASE!PLE...⇄
Dont buy these data cards!!! :( :__

Hello Team,

This is to inform you that my Airtel Prepaid Connection ([protected]), its in the name of Praveen my brother & it has been suspended due to some idiotic responsible of Airtel network.

I really shocked that what has been happened to Airtel foolish guys & their worst network.

I dont know what kind of work those guys are carrying out. Some ... thing has happened?????

The reason one of their executive has stated for the dis-connection is that the proof has not been submitted.

The details of the proof is as follows: LCS # 26, LCS date 21/06/08 - Chrompet Airtel Showroom (Reach Mobiles)

Also one of their executive (Umapathy) has confirmed on Saturday night (12/07/08), that this issue will be solved and he will make some kind of arrangements so that his TL / Manager will get in touch with me within 4 hours of time. But 4 days went i din get any call.

I need an immediate response.

Such a idiotic irresponsibility network.

Awaiting for your call asap.

I will be reached @ [protected]

Regards
Ajay.

I AM SURESH KUMAR NRI [protected]. I M USING THIS NUMBER JAN ONWARDS USING. WHEN I WAS IN INDIA I USE 2 CALL INTERNATIONAL CALLS EVEN THEY DONT ANSWER ALSO EVEN MISS CALL ALSO CHARGING I CHECKED EVERY WHERE EVEN I M IN KUWAIT NOW MY WIFE CALLS ALSO CHARGING RS 9/- (MISS CALL) I DONT HAVE ANY VOICE MAIL.

I CAN UNDERSTAND THIS IS NETWORK PROBLEM OR SOME OTHER PROBLEM WITH AIRTEL. WHEN I WAS IN INDIA THEY RETURN ME RS.36/- AFTER MADE SOMANY COMPLAINTS. STILL GOING SAME THING WHO WILL HAVE TIME TO NOTE EACH CALL TIME DATE MOBILE NO ETC. EVEN CUSTOMER SERVICE THEY ASK FULL HISTORY AFTER THAT THEY TELL OUR SERVER DOWN CALL AFTER SAT/SUN OR THEY TELL IT SHOWS U CALLED THIS NUMBER.

I CAN UNDERSTAND SUCH A BIG COMPANY CHEATING THEIR CUSTOMERS . THEY NEVER LISTEN CUSTOMER COMPLAINTS PROPERLY THEY TELL SOMETHING ELSE ON CUSTOMER HEAD.

WAITING POSITIVE RESPONSE FOR THIS COMPLAINT.

TKS,

SURESH KUMAR

Respected Sir,

I am Joginder Kumar, my airtel sim card is missing Mobil number [protected] for this month (09/07/2008), Now i want duplicate airtel simcard . But after serching each an every out let in west delhi i am sorry to say that we did not find any air tel duplicate sim .

i am a profesinal in tech department and there are severel calls lending on this number but after missing my sim i am and vise versa did not connect me for technical problems. i also call to your coustomer care but no one help me out

sir, pl do the needful .

my contact number : [protected]

Please do action for my complaint sir.

Joginder kumar

Hi,

I'm Chetan V and my concern is I have activated the Airtel Online service on my Mobile number +[protected] and I'm using Sony Ericsson W810i handset.

I have activated this service on 15 July 08 at 02:36 AM and also got the confirmation saying the service is active. But I have not yet received the settings on my Mobile.
I also contacted the Customer care and spoke to the folks over the call and they sais the Settings had been sent Manually but I'm not sure to what extent it is true because they said within couple of minutes the settings will be sent. I spoke with almost three folks and they said its already been sent and thereby I will be able to utilize the service.
But till now I've not received the settings and not able to use the service.

Is this the way the AIRTEL gives the service to its CUSTOMERS?????????????????
If you people cannot give proper service then why do you introduce all these stupid services????????

If you really care for the Customers then please don't cheat them by this way nor do the needful on time or refund the money back.

Dear Sir,

I m Nitin N. Haldankar having retail shop of mobiles as digital creation at sanqulim in Goa. I m selling a product of Airtell for last one year both simcards and vovchers. I also purchase a E-recharge from distributer and starts to transfer balance from my sim. My no is [protected] and sim sn no is[protected]. After using it for some days it gets blocked and my balance on dat sim is above Rs.1200/-. For last 4 months i m contacting Mr. Javed which is airtel marketing exective but he did nothing. He also stops my vovchers stocks from distributor. Then i contact Mr. Rayan from Airtell Head Office Goa. He is also neglecting me after calling so many times. I Called both of them more than 100 of times in last 4 monts. Now my business of airtell is totaly stopped because of not supply by distributor. Finaly today I wrote to you. So please do something and solve my problem and return my cash which gets blocked for last four months.
Yours sincerly
Nitin Haldankar
[protected]/[protected]

My mobile No. of AIRTEL (PREPAID) IS [protected]. On 21st June, 200 vide Transaction ID No. [protected], at the Relationship Centre situated at Indiaranagar, Bangalore (Near BDA Complex), the connection was recharged after paying an amount of Rs.498/- for a validity of ONE YEAR period. After that immediately a confirmatory message came confirming the transaction. But, from that date, till now, ( i.e., 9.25 pm of 12th July, 2008) for three to four times a message came from a number 64611010 by which we have been thanked for using AIRTEL LIVE SERVICES and incidentally in all the occasions, we have not at all used that AIRTEL LIVE and no downloading has taken place. The last occasion is the one when the message was received on 12th July, 2008 at 8.53 pm and immediately, Rs.10/- has been deducted from the balance. When we have not at all downloaded or used that Airtel Live Services, What is the rationale in deducting the amounts from the balance. Money is not growing on trees. It is coming to me and many of the public by hard work. Do not indulge in robbing our money in this fashion.

In the meanwhile, to avoid these headaches again and again, I had sent a message PLIVE CNCL to 222 on three to four occasions. Everytime a message is being sent, there will be a confirmatory that they will respond within 24 working hours. But, even though 5 to 6 days have been passed, that 24 working hours have not come to the Airtel persons. What age are we living in? I want a refund of all the funds that have been wrongfully deducted from the balance of mobile no. [protected]. Moreover, a mail may please be sent ([protected]@rediffmail.com) as to what is the procedure for cancelling the connection once for all.

am not receving the bills by courier so, pls send the bills by email....

I am having a COCP connection-[protected] on the name of T and T Motors Ltd.
In the month of may we purchased some COCP & COIP connections having INDUSIND BANK -225 PLAN, I also buy one connection-[protected].
At the time of giving connection sales executive Mr. Kapil-[protected] promised that our previous nos.Plan will also be changed so that our internal nos.will be free.
But till today the plan have not been changed, Regarding this we also talk to Mr.Romit Chawla (Boss to Mr. Kapil), But they all give false commitment & our Problem is not rectified
Now we are fed up & thinking of surrendering all connections
Please this is last hope for us.Kindly look into the matter & get our problem rectified

Bhuvnesh Solanki
T & T motors Ltd.
Jaipur

Dear sir/ma;m,
my mom's airtel no is [protected]..I myself went to airtel outlet here in mayur vihar phase-1 to get life time validity..i asked the customer care executive to get me best offer as a normal guy does..she told me ;its 295 with talk time 10 rs...hence it was airtel outlet so i trusted her and got it on 14-7-08..when i came home and started checking messages sent by airtel to my no..I found that life time validity is coming to 196 rs with 10 rs talk time and last date for life long validity is 15-708..I was shocked ;even customer care executive cheated me by not disclosing offer given by company and overcharging me 100 rs extra ..
I felt very cheated and humiliated and making fool of myself.I went to outlet and talked to that executive and head of that outlet..but no positive responce...
AIRTEL IS WORST POSSIBLE SERVICE GIVEN TO CUSOMERS AND AIRTEL EXECUTIVE WITH HEAVY MAKE -UP SITTING THERE ARE HOPELESS AND NOT AT ALL TRUSTWORTHY..THEY ARE THERE TO CHEAT CUSTOMERS AND MAKE FOOL O[censored]S...BE AWARE..
WITH REGARDS,
Dr sanjay k. pandey

Sir,
i perchased Prepaid GPRS card at 11-july-2008, Time 1:27 pm and A message recieved from airtel " Your request has been save.and your mobile office will be activated within 48 hours. BUT it is not activate after 65 hours also.

kindly plz send me setting of MOBILE OFFICE .


thank u.

I am working in Delhi and my wife is working in Rewari Haryana, therefoe I was having one lifetime prepaid connection from Airetel ( no. is [protected]), as in vacation i.e. during May June we stay in Delhi, before shifting to Delhi on Ist may I gor the connection recharded with Rs.100/- (though I was having more than Rs.900 balance on my phone), just to complete the formality of recharging every six months. In the last week of May I received a message on the phone that you get it recharged with Rs.200 every six monhs otherwise connection will be closed and subsequently it was closed also. When I approached Airtel outlet in Delhi they told me to approcah rewari office, but as we were in Delhi till 30th June it was not possible for me to visit rewari office. On 30th June we approcahed the Rewari office and submitted all documents reqiured, but unfortunately the number has not been reconnected. This number is important for me for two main reasons. 1. The number is printed on my son I-card of school for emergency contact and 2. There is a balance of more than Rs.900 on this connection. This connection is being used by us since Oct. 2006

I unched in wrong PIN number and it got blocked. Then it is asking for a PUK code. My mobile number is [protected]. I am Kannur, Kerala, India

Sir,

I am using Airtel prepaid service. But from past 12 months I am facing verry bad coverage problem.
The signal strength is very poor at our residence which is at Kharagpur, West Midnapur, West Bengal.
The voice breaks during any call both incoming and outgoing and the problem is both indoor and outdoor.
I complained on customer care innumerable times but till now I got no solution. Every time I complain on Customer Care they just give a time and when the time expires the problem remains same as previous.
And now I am feedup of complaining again and again.

Thanking you
Summan Banerjee.

Hi,
I am a prepaid card holder of airtel prepaid service. My card is a 'Friends' card. With this I can form a group with four other Friends card holders & enjoy a call rate of 10paise/min. You can break from the existing group anytime you want & can form a new group or join another group. I formed my group with my three friends. Some days later(In the month of May) I wanted to break from the group & wanted to join another group. But whenever I tried so I would get a service reply, " You were unable to break from the group." I contacted the Airtel customer care & inormed about the problem numerous times. At first the Customer Care Associate told me that there is a technical problem with the system and numerous other customers were acing the same problem. They further told me that they are unaware as to when the problem will be resolved. They told me to try again & again to break from the group till I succed.However I haven't been able so far to break from the group. Meanwhile I registered a formal complaint with airtel customer care on June 18th 2008 & they assured me that the complaint will be attended soon. But neither have I received any sort of communication rom them nor my problem has been resolved so far. Even today also I tried to break from the group but received the same service reply...

RESPECTED SIR,
I AM ANKUR RATHORE MY NO. [protected]. I HAVE SEND MESSAGE TO ACTIVATE INTERNET MOA TO 52818 ON 8TH JULY THEN GPRS IS ACTIVATED. THEN WAS ASKED TO SEND ANOTHER SMS MO TO 2567 TO GET CONNECTION (SETTINGS) I HAVEN'T GOT ANY SETTING TILL NOW. I CONSULT TO CUSTOMER CARE MANY TIME FOR THE CONNECTION THEY ALWAY SAID ME WE HAVE SENT YOU SETTING BUT I HAVEN'T GOT TILL NOW.THEN AGAIN I TALK TO CUSTOMER CARE THEN THE EXCUTIVE SAYS THAT U GO TO NEAREST AIRTEL OFFICE FOR MANUAL SETTINGS BUT NO RESPONSE GOT FROM THEM.
I HAVE ALSO TRIED TO TAKE INFORMATION FROM UR NO.12121 BUT NO RESPONSE GOT FOR THEM FINELY I FILED A COMPLAINT (NO.[protected] NO RESPONSE GOT TILL.

SIR ITS A REQUEST TO U THAT PLEASE SEND STEP BY STEP METHOD HOW TO CONNECT TO INTERNET IN PC MANUALLY IN THE E-MAIL ID ankur.[protected]@gmail.com MY HANDSET IS NOKIA 6630.

THANK YOU FOR LOOKING THROUGH MY PROBLEM. WAITING FOR QUICK RESPONSE.

I need the complete call summary of 3 months

I have received one sms from 52255 (Friends Zone). I send the reply to that mail id.. After that reply i rec'd reply from the id..
But when ever they contact that time only i send reply... other time i send any msg it display me as this information was invalid.. kindly send me the address for that zone and reply me...

my self suman kumar I have a airtel prepaid no.-[protected] for previous 10 months, when I call any chargable number then no sent me my last call cost &My gprs connection is activated for previous 5/6 months but I sent MO to 2567 for setting of mobile office(gprs) then reply me the service is currently no enable for your number.

dear sir,

i am poor costomer of airtel mobile, i take a new connection airtel pree paid before 45 days. when i took connection, i submit add.proof(ration card with photo). then ur people want to me again id proof. i submit my id proof (voter id & photo ) 7 days before. there have no response till. i am waiting for ur resposable action . other wise i leave my airtel connection.
mobile no [protected]
sim no [protected] h 2
id proof ration card &voter id

rgds,

surendran.g