Airtel Complaints & Reviews

On 29/03/2020 against a recharge on mobile no.7044*54 of ₹219 out of ₹27 from airtel wallet and rest of ₹192 debited from airtel upi and payment successful (Transaction id[protected], benz vpa - airtelpaymentsbank. [protected]@axisbank, transaction date[protected], transaction time - 20:05:10) but recharge not done. Not only that this transaction not showing on airtel thanks app transaction history but on airtel upi showing that transaction successful. I complaint at airtel and paytm payments bank 24*7 helpline against my issue but they not respond.

Requesting you to please justify my issue and take proper step against my issue.

I hope my debited amount will be refund on my debited bank account. Otherwise i will take a legal action.

Thanks and regards,
Ayan chatterjee

Enclosure: payment related all screenshot attached.

Hello team,

I did recharge first time on 31st march and it got deducted from my bank account. But after seeing it, i noticed that no recharge was done. So i did recharge for second time. And then recharge was done. But my bank account was deducted twice. Please help!! My first deduction of 558 is not recharged. Please help me!! Please refund my first 558 rs.!!!

Thanks

Recently i took a broadband service from airtel[protected] which having plan 799 in which they have to provide me 150 gb data monthly so they took from me 3 month advance rental i. E 2898 inr
Now they give me only 150gb total for 3 month.
I tried to complaint so many times but there is no action taken.
Request you to kindly take action against this issue.

Actually from last week am trying contact airtel customer services for very important and urgent solution, but these guys are not able to find the solution in wake of lockdown, but my problem is also very important in time of emergency, my phone no sim card is not working it has to replaced but all the outlets are closed and they dont have any other option to do, but we know that phone is very essential nowadays as it attached to our banking system, so my compliant is they airtel should provide this service as we can't go any where, we are suffering for this as our money in bank and we dont have any other option to withdraw
Airtel is giving good service to recharge and to make payments but no services for these catorogies, they want only money no services.

My mobile services at [protected] are withdrawn without my permission for the second time and this time even after repeated emails, there is no response except auto replies. Unable to connect with call center. During this lockdown, cannot even visit Airtel store. Why should I pay the rent without use? Please get my connection restored at the earliest. Note there are no outstanding on me so there is no reason for temporary withdrawal of my data and calling services. I am fed up with Airtel services.

I do a recharge From airtel thanks app but the recharge is failed due to the operator and area is wrong according to failed reasons but the money is Debited it says the money will be refunded in 8 hours in your transaction method account.
But the money is yet now credited in my account
Please solve it soon and refund my money soon .
The recharge amount is 399

Mob no: [protected]

I am using airtel internet services since 2 years in previous months it was good speed of airtel 4g, but now since 2 months speed became worst like 3g!
I have already recharged with 1 year pack so i am experiencing worst speed!

Immediately initiate several severa action on this operator and also provide compensation of rs. 5, 000 /- for the inconvenience caused in this service matter!

Regards
Costumer

*

Hello sir yesterday i made a transfer from my bank to airtel wallet but my money is deducted from my bank but not credited into my airtel wallet. And showing the message transaction failed. So sir what i do is my money get back to me..

When i was doung transfer first 2 times transactions failed but when i did on 3rd time it also failed but money deducted from account but not credited into my airtel wallet

Is airtel company is scam. Because this company do many frauds.

Sandeep kumar bhukal on mar 29, 2020.
मैने 29 मार्च 2020 को 12:27 am पर अपने एटीएम कार्ड क़े माध्यम से 598 rs अपने एयरटेल वॉलेट में पैसे जोड़ने चाहे। लेकिन मेरे खाते से पैसे कट गए लेकिन एयरटेल वॉलेट में नहीं जुड़े। अब मुझे मेरा पैसा रिफंड भी नहीं हो रहा है। कृपया मुझे मेरा पैसा वापिस दिलाने की कृपया करे। मुझे कस्टमर केयर से भी कोई जवाब नहीं मिल रहा है कृपया जल्दी समाधान करे।
Txn id:[protected]

Mob no.-[protected]

This is to inform you that i tried to recharge my phone on 29 March 2020. Money was deducted from bank but recharge was not done. Transaction ID is[protected].

I received message from bank about deduction but no msg was received about recharge. My plan was of 249.

Kindly help me at earliest.
With regards
Abhay

Sir i have a great mistake of my own fault. I have done one wrong recharge amount 149 instead of 199powerplus. Please sir reverse it.

That customer mob. No. [protected]
Wrong amount - 149
Right amount - 199 power plus.
Transaction id.[protected]

My demo - [protected] my home kerala thrissur district
Please sir reverse it my account. Please sir.

This is to inform that i tried to recharge my mobile 3g data pack with rs. 558 for my mobile no. [protected] on 30 march 2020. My money was immediately deducted but my mobile did not get recharged. For the said transaction, my transaction reference no. Is[protected].

After waiting for 10 hours, then again i tried another time to recharge with the same amount, this time my mobile got recharged.

I would like to make humble request to kindly refund my deducted amount immediately of my earlier transaction (Transaction reference no. Is[protected].
Thank you.

I tried to recharge my airtel number [protected] through my airtel app on may 28, 2020. The money got deducted from my bank account and the recharge was not done. I want a refund for that. There is no support from their side i have also reached their helpdesk and even tried the customer care number but got no help. The recharge amount was rs 448. Please help me on this.

I have recharge my mo. [protected] from 399 on 28.03.2020 6.30 am. Upi ref no is[protected]. I recharge airtel payment bank with mo no [protected]. Amount 399 dr from my account but recharge not done. I mail [protected]@airtelbank.com 3 times but i have not any response. I have no pack on my number [protected] yet i recharged it. I want to refund my amount immediately.

Hello sir,

I've recharged international roaming pack rs.1199 for usa and using very good.

But how i can check my data balance and incoming and outgoing minutes. I'm unable to know how much i'm consuming and calling minutes.

So please give me codes to check
Balance.

My airtel mobile no.[protected]
Name. Ravi kumar
Thanks and regards,

Ravikumar
[protected]

I’m using airtel 4g which is showing no service for the past 3 hours. No issue is handset where i checked with other sim too and it is working fine.. Network selection is disabled and i tried to customer care 121, 198 where i couldn’t talk to any representative.. It’s very urgent pls do check and let me know why it is showing as no service. Please check this as soon as possible

I recharged today i. E 29/03/2020 with my own pack of rs 265 but now i. E same day on 29/03/2020, when checked my balance it showed rs 236. Don't know where the hell these rs 29 went. Also there has not been any info from airtel that suspended account will be charging rs 15 per day (As i have searched on google and found it on 'www.consumercomplaints.in' this website).
I have also raised this concern to airtel on social networking site twitter tagging the official verified blue tick handle.
As of now there hasn't been any contact or update from airtel

Sir,

On 24/03/2020, i received below message from airtel (56111) regarding my netflix subscription:

"enjoying netflix with airtelthanks? Remember, your gift worth rs.1497 will expire in next 7 day (S). To continue enjoying the blockbuster content, sms cn netflix to 56111. The plan rental will be charged in your airtel bill."

I never sent any sms as i was not willing to continue and within mentioned due date (30/03/2020 — 7 days from 24/03/2020), i cancelled the same but getting message from airtel that this cancellation will be effective from 24/04/2020 i. E. They auto renewed the on the 24/03/2020 itself and wanting me to use forcefully and charging rs 649 + gst.

I also tried to reach them via customer care number 121 but no response/luck. Pfa relevant snap shots.

Request you to please look into this matter and extend your support to get this dispute closed asap. Thanks for your support!

Logged a complaint on 19/03/2019 for internet & voice network issue for cell no [protected].

I don't have a second sim card for my trust with asirtel service for a decade. And now i am suffering.

Address of issue is in the registered address & within city area. Complaint no[protected] dated 19/03/2020 &[protected].

This is much before lockdown declared for guwahati.

Have spoken to your helpline, visited your service window with a false commitment every time

Airtel prepaid amt 558 done on 27 th March 2020 payment deducted from my account the transaction . Txn ID:[protected]. kindly arrange to credit my amount 558 to my bank account My account details given here sbi bank no [protected], Ts 558 deducted on 27 Mar 2020 at 1605. My airtel number is [protected].