Airtel Complaints & Reviews

Dear concerned,

On march 16th, 2020, i have made of rs.2828 payment twice as first payment got failed and amount also debited from my account. Hence paid second time. Both time amount got debited from my account. So totally i paid of rs.5656.

They told i got my amount refund max in 7 days. So far my amount not got credited to my account. I paid through icici net banking, so i contacted icici customer care, they told both of my transaction was successful. Now the payment with airtel.

Kindly take necessary action and help me to get my amount of rs.2828 back soon.
I am unable to reach airtel persons and also airtel customer care.

Please find the attachment.

Thanks,
Nithya

Hello,

From last sep i have issues with airtel network service where often calls get dropped, no data service and network issue.. I had opened a call with customer service but till now they have not resolved my issue. Recently i opened another service ticket as mentioned below and i told then that i will not pay the bill till they resolve my issue and i had requested then to waive off my bill as i was not able to use their service.. They acknowledge this and said that they would resolve my issue. Today suddenly they have stopped our outgoing calls.

New service request no.[protected]

I want my network issue to be resolved, waive off my bill and activate my phone

Thanks
Maya shanbhag

I have recharged my airtel digital tv with coustumer id [protected]-001 through upi (Scanning qr code on tv) with rs. 360.
The money got debited from my account inatantly but i got no notification from airtel and it is not reflected on the tv.
I am unable to view any channel also i can't connect to costumer care executive. All i hear is those computerized voices. Please help.

None of the free dd channels are activated and i am not able to activate them through airtel website/app. This problem has persisted for a while and now i am posting this complaint for watching dd new launched programs during lockdown.
Also despite changing my plan, i am being charged according to the previous plan which was of higher charge. Previously after complaining multiple times airtel ready for refund in installment and apply term & con. That when i call every month for refund but after 2-3 month airtel says that it is not possible and discontinue refund.

I have recharged my airtel plan with 598 but it is not recharged, but the amount from my account is deducted.I recharged it through my debit card on 27 march 2020.But still it is not recharged but my amount is deducted from my account.My pack will end in 3 days.Kindly please take necessary action and help me to solve the problem. Please help me before pack expires.

I would like to deactivate my airtel payment bank account and delink my aaadhar number connected to the account. I tried calling the customer care service at 400 but there seems to be no option for deactivating the account. There is no option to do the same via airtel android app.
Mobile number : [protected].
For further details (If required) contact me at the same number.

Please find my transaction i'd[protected], [protected] it's hot unsuccessful but payment got debited from my acount 298 each time. I tried for two times. Both a time transaction failed and my amount got deducted. I want my money to refund. Could you please help me on this.

Note
Due to my emergency, i have recharged through other vendor. I want my money to refund.

Sir
I would like to inform you that i have recharged my mobile number [protected] after two months. But now there is no registered network on this sim. I want to use continue this number because it is linked with bank also.
Please solve this issue immediately that i can use this number happily.
I shall be highly thankful for this act of kindness
With regards
Anoj kumar
Mobile [protected]
Puk no 78713330

My data for broadband connection was exhausted yesterday and and i tried calling consumer to update the smartbyte but there was no respond after waiting for 12-14 min, i tried for around 4-5 times but no one responded. I even mailed it but an automatic mail was sent to me regarding the unavailablility. After that i tried purchasing smartbyte with airtel thanks app but it showed error (I am attaching two screenshots of different time in which i tried purchasing it) both the times it showed errors and though i had to upgrade my plan from 699 to 799 (Which you can check). The plan got updated and i got 150 gb but after sometime when i checked my data it was showing 200gb though you updated my smartbyte automatically.
Now why would i need any smartbyte if i am updating my plan.
You are making fool of customers.

I need it reverted as i cannot contact airtel in any way.

I wont be paying anything for the smartbyte because of your faulty system.

Kindly update it.

Landline number: [protected]

Kindly check the attached photographs for proofs.

Regards
Mahendra pal singh
Contact no:[protected]

I can't recharge my mobile number online for almost two months now. Every time i try to recharge it comes as either recharge unsuccessful or failed. However, i am able to recharge from retail outlet mobile shop. I had approached airtel express shop twice with the issue and lodged a complaint. I even had emailed to to airtel customer care but there wasn't any prompt action. I would like to know where should i approach again with the issue. I running out of patience. I feel like throwing the airtel sim in the gutter. Once again, before i ran out of patience, i request airtel customer care through this forum to kindly resolve the issue as soon as possible

Dear airtel,
I am vikram jha customer of airtel.
I am using airtel no-[protected].
Suddenly on 26th march 2020, my airtel sim card started not working and it shows on phone as not registered on network, after trying several times switching it on and off, it still does not work. Initially i thought it is a phone problem, but i installed a vodafone sim and it was working. Airtel guys pls resolve the issue, as i have faced a lot in this situation.
Now this stage all airtel center are closed due to corona virus.
My alternate no-[protected]

Sir
I find your dth anteena is very sensitive
Most of the time it shows b001 error
Customer care executive only says sorry for inconvenience. They have not fixed my problem. I really regret taking airtel dth. I am old patron of dth having taken dth membership long back
Such sub standard quality is unexpected. Every time azimuth angle of my location gets deflected and results in no signal

Kindly resolve this issue seriously instead of expresing regret over inconvenience caused line
Customer id [protected]
[protected] (Mob)

Airtel internet speeds and airtel call drops issues karnataka. We are facing slow speed internet they have also said 21 days lockdown and should provide proper network and speeds who are working indoors and speeds which we are getting airtel karnataka are 0.89 mbps 4g speeds though we have given complaints and also given complaint through my airtel app no use... Plzz help

Sir, since days, the airtel network internet is not working in the apartment of byreddy colony, kurnool town, andhra Pradesh. The speed of internet results 0.1 Mbps. So bad network, i have made lots of complaints via phone, message, mail etc. But there is no response.pls kindly resolve the issue.

Somebody are work from home in airtel... Kindly help me for recharge or refund of rd.349.

Dear sir,

I have recharge of (399 pack-rs.50off) of rs.349 recharge on 25/03/2020 at 7.34pm for airtel apps in mobile no.[protected].

The amount is deducted of rs.349. And sent to merchant airtel account from phonepe.

I have attached details of amount deducted of rs.349 for bank a/c and phonepe. But airtel apps invoice is not shown.

Kindly give me recharge status of my mobile ([protected]) and if not recharge and refund of rs.349.

Regards
Kalyani iyyannan
Dear sir / ma'am,

Thank you for writing to us.

This is an automated response to your e mail.

We acknowledge receipt of your e mail and reference id for your complaint/ query/ suggestion is mentioned in the subject line.

Should you have any further queries, kindly write back to us using this same email id and reference number.

Assuring you of our best services.

Thanks & regards,
Airtel payments bank ltd.

R/sir/madam,
I bag to say that i complaint lot of time to airtel company vide complaint no.[protected] dated 18/02/2020,[protected] dated 04/03/2020 that my postpaid bill plan 249 give me unlimited call 5 gb 4g net/month 100 sms but approximately nov.2019 to upto date no internet provide me by company. So i decided to complaint on trai. My mobile no. Is [protected]

I had the special pack recharge in my number of INR 449 till 10 april'2020, but they have expired my pack early on 25th march'2020 and deducted all my main balance account for voice calls.The plans says unlimited local and STD calls with roaming calls as well but started charging for voice calls on 25th march'2020. When I heard the message that I don't have sufficient balance to make call suddenly I checked my balance and found the account balance 0.00. This is a fraud done to customers by Airtel. I am using airtel for more than 6 years but now I need to move on to some other network since at least other network shows clearly the provided minutes in all recharges despite saying unlimited like Airtel.

I recharged my airtel 4g hotspot 3 days back and it stopped working next day. I searched for customer care support but there is no customer care number or email id listed on the website for 4g hotspot. I am working from home due to the crucial time but had to take leave for 2 days because of it, maybe this whole week will be wasted. It costs me around 5500 for the whole week not to work. Who'll compensate that? I tried calling them on different numbers but they are not responding, i tried 9 times and waited 8-9 minutes each before the call got cut itself. I am trapped due to their worst scam service. Please help me out, i may lose my job due to them. There is no listing of any customer care number or email on google or their website. Please resolve

I have paid rs.942/- on march 22, 2020 for new broad band connection. After payment, they told me to wait for service engg. And then airtel executive called me that there is not service near my residence and i'll get refund. I still didn't get service or any refund. Now the have blocked my number and no one is picking my calls. Request you to look into this and do the needful.

Caf number: [protected]

Hi team,
I have seen a facebook ad regarding airtel broadband connection, then i called the executive santhosh [protected] he said the plan is available in your 3 months plan with tax wi cost around 2828 so i said to proceed further. Then he logged in our details in the system and a message came to fill the details and for payment. I have attached the sheet and payment details also after the payment he said will provide the connection but the guy doesn't attending the phone call as well as blocked the several number. So kindly file a complain and do the needful or process the refund.

Thanks!