Airtel Complaints & Reviews

My sim suddenly showed no network available. I have been using this sim on my samsung phone for more than a year. But suddenly shows no network. But the sim works fine on other phones. And other sim of different companies works on my phone too. I cant reach airtel customer care. I tried calling customer care number by using the sim on other phone but cant talk to them directly. Also due to the lockdown i am not able to go to the showroom. So check the number and provide the reason why the sim doesnt work on my phone. It shows it could not be registered. I tried manually connecting to network but it doesnt work.

I recharged my mobile no.[protected] on 23/04/2020 by yono sbi banking and received a message about it

"your recharge for airtel prepaid - account [protected] for rs 399.00 with reference no yonoabdi[protected] has been received and recharge will be initiated with the operator shortly.
But it is not initiated yet with operator"
Please take action shortly

Ever since i had the misfortune of recharging my data pack for my airtel number, i can no longer visit any site on the internet without getting redirected to one. Airtel.in. It has become something of a torture, for it has been close to 6-7 hours and it still keeps happening. Happens on both my phone and desktop browsers (Chrome, firefox and opera).

I have reset all my browsers twice, changed and reset my apn data, cleared browser cookies, restarted my mobile 10+ times, swapped sim slots. Nothing. No matter what url i type in my browser, it'll automatically change the url to one. Airtel.in and redirect every site traffic.
It is a big shame that airtel spams their customers with this [censored]bag of a site especially after a fresh recharge. What if i had an exam form to fill online? Would airtel be responsible if i could not fill up an application and passed the deadline just because airtel decided to redirect every single url to one. Airtel.in for more than 10 hours?

I know my pc or browsers are perfectly okay because my i can browse the net normally with my jio number as hotspot. The problem starts the moment i change my hotspot to airtel number in my dual sim smartphone.
I expect this to be resolved as soon as possible otherwise there's a storm coming your way.

I have recharged a wrong number by mistake with unlimited pack of ₹598 and done the payment through India Post Payments Bank. It's been 2 days I'm trying to contact to Airtel customer care, but no one is picking up the call. Please help me to revert it. I want to start the outgoing of my number and want my money back in form of recharge as soon as possible. Please consider my complaint and guide me.

Recharge wrong another no:[protected] traction I'd:[protected] reversal recharge correct no:[protected].

Disconnection of broadband [protected]_kk as mmediate effect as i am trying to reach Airtel customer care via phone email but didn't get any response.

Hello sir,

Unable to create the reference no.in airtel app and i have tired much time to create it. Not having option to create the create the service request

I have tired to create the compliant for loss of data in one second of time i have lost 233 gb. Because unable to create the service request any app and sites. And i have called multiple times in 121. I couldn't reach anyone.

Yesterday it was showing the 230 + including the long validity of 150 gb. Suddenly i got two messages at the same time of 50% over and 75% over in the message. After checking the data it's showing the 30 gb alone. Seriously i'm saying i didn't use that much data. It's literally fake us badly how possible we can use that much in one day for me. I'm the only person using the internet in the home.

It's it trick to buy smart data??

I'm regular paying bill and i watch the data balance regular way. Please don't cheat us like this...

Past 7 plus year i was being with airtel broadband it's first this much 200+ gb gone in one day.. It trick to buy data back??

Please see the attached message in one second 30 gb gone

Also why your taken the long validity of the 150 data.

Yesterday it was showing 283 gb left it's showing 30gb. I promise that i didn't use that much data...

Kindly do the needful for right now it's make feel that why airtel doing like this...

Plast 7 plus year i was being with airtel broadband it's first this much gb gone in one day.. It trick to buy data back??

Please see the attached message in one second 30 gb gone

Also why your taken the long validity of the 150 data.

Yesterday it was showing 283 gb left it's showing 30gb. I promise that i didn't use that much data...

Kindly do the needful for right now it's make feel that why airtel doing like this.
Airtel xstream fiber id [protected]_tn

Dear Sir/Madam
I have done a recharge of Rs. 49 to airtel number on 25th April 2020 through Google pay transaction id bearing CICAgKCRpdXA.The transaction was successful and the amount deducted from my account but recharge not done. Kindly check the above issue.

In room airtel. Internet is solwly working

I have requested for recharge for rs.49 as on date 22.04.2020 for my mobile number thru e mail on 21.4.20. My sim have been recharged from rs 45 instead of rs 49 just for validity extension so that no talk time is given. I tried to call to customer service they are not picking the phone
This is not my personal problem they should have some policies to help customers. They are just money minded people. They are just for name to worldwide service.

I have requested for recharge for rs.49 as on date 25.04.2020 for my mobile number thru e mail on 24.4.20. My sim have been recharged from rs 45 instead of rs 49 just for validity extension so that no talk time is given. So i tried to call to customer service they are not picking the phone
This is not my personal problem they should have some policies to help customers. They are just money minded people. They are just for name to worldwide service.

I was doing Google pay Airtel recharge so by mistake I did on wrong number and recharge is successful so I want to undo tha transaction so please help me the number which was recharged is [protected] and I have done on [protected] Thier is difference of 2 and 3

Sir, i recharged my number [protected] from airtel app on 24 april 2020 morning. The plan i selected was rs.598. After applying rs.40 coupon, i paid rs.558/- from sbi debit card. Airtel app displayed a message that the transaction is pending and i'll get update within 8 hours. After 10 minutes, i received transaction successful message in email from sbi but even after more than 30 hours, my account is still not recharged. Also i've not received the refund as should be the case with a failed transaction. I've tried contacting the customer care through phone calls but yet have not seen any option to directly talk with their agent. My emails are also unanswered. Also i tried contacting them on twitter but they simply ignored my messages and tweets. Please either give me a refund or complete the recharge.

I have been trying to contact broadband customer care for several days now. There has been no response, my complaint has been registered for days now. I even approached twitter for a speedy redressal of my complaint but i got a call from the social media manager, who did not even transfer my case and gave me false information about registering my complaint.

It is highly frustrating, disappointing and disgusting to keep paying for the service which is not even being provided to me. I have paid for my airtel bill religiously every month despite not being able to use it for 2 months now. I request you to kindly get the broadband removed as i am not interested in using airtel services anymore. If this is not resolved in next 24 hours, i will have no option but to approach the consumer court.

Broadband number: [protected]

Whenever my router's data pack is renewed in 1st day only 10gb gets exhausted without even using it that much and in 3-4 days whole 42 gb is exhausted they are stealing my data we just use it in computer for video calls and in tv which doesn't uses that much data so please do something this is happening every month

I have mistakenly recharged Rs 398 to [protected] which is not 4G enabled SIM. Hence kindly initiate refund to the original payment account

Payment Details are as follows:
Order Date: 05-April-2020
Order Number :[protected]
Recharge Amount: Rs 398
Operator Ref no: [protected] (Amazon)

Ideally the after entering the airtel number, the system should permit to pick the 4G services since the SIM is not support the 4G services.
Even I am not able to contact the customer care as the call is not diverting to the customer care people at all
Nodal and appellate officer is not responding the mal.

Sir i had did my recharge of [protected] of rs 149 from airtel payment bank from mobile number [protected] but didn't receive the cashback so plz approve my request as soon as possible otherwise I will take strict action against u TRANSACTION ID :[protected]

Dear team,

Please find the below mail content received from your icici bank credit card section, transaction alert of inr/ 647.46 rs more over am at abu dhabi not used my credit card on 25-apr-2020, how my bill purchase was generated on that day moreover card is with me at abu dhabi, no one know about my card details.

Please need your clarification.

+91 [protected]

[resolved] airtel — online recharge failed but amount deducted

I have recharged my mobile number [protected] through net banking for 548rs on 20th april 2020 4th april and received an sms with transaction via pnb bank koney was also deduct but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

Complaint marked as resolved
Jun 3, 2017
Complaint status
[apr 04, 2017]
Airtel customer support has been notified about the posted complaint.
Updated by saminet, apr 04, 2017

I have recharged my mobile number [protected] through net banking for rs. 2000 on 4th april 2017 and received an sms with transaction reference [protected] and airtel1/del/prepaid txn#[protected] of rs. 2000. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

I m UMESH CHAUDHARY land owner of your airtel tower MARIDIH 01 .
I m getting only 1270 rupees only as my rent from last 10 years, it is so small amount you know. If I make rooms for rent on this property I would be getting more than 10000, no increase in rent from the time of installation. I also want my agreement paper. Please solve this issue.