Airtel Complaints & Reviews

Sir i complain for close the airtel money account [protected].
Complaint reference no. 5038800
And they message me case resolved but case not resolved yet bcoz i'm open a payments bank account another number with this aadhar number whose number with [protected] airtel money wallet but when i'm going to airtel express to open a new payment account [protected] they said me this aadhar number also exist one account.
I am contact with airtel by mail they didn't answer me

Hello, this is to inform you that i posted a query regarding airtel fiber net on airtel website and got response from sales executive [mobile number - [protected]] who came to my house in jaipur (302019) on 11th feb 2020 regarding connection and informed me fiber is available in my area and then he completed all the documents formalities and gave me link to pay for my plan and rental fee and after 2-3 hours 2 engineers came to my house for wiring and setup then those engineers told me that "airtel fiber line is not available in your area and that the sales executive should have said so to you" after that i told engineers that sales person said connection is available and i have also paid the money for that and after that i called the sales person and he said he'll explain tomorrow that is on 13feb about what to do and today he's not receiving my calls i have called him more than 15 times but no response but he messaged me that he'll refund my money but then i asked about refund i'd he just ignored me, that means he's lying about refund as i have not received any message regarding refund and i called airtel customer care and they too did not receive any refund request, that sales executive doing fraud so bluntly without care in a world,
My request now is to refund my money back and i'll never opt for any airtel service ever again

The issue that i have experienced was: my airtel mobile number [protected]. On my airtel app i have play velentine on in the air contast. And receive 3000 point and claim amazon and bookmyshow vocher after fill all details submitted my vocher still not received. T&c said vocher received via sms in 72 hours but today is 5 days go but stil vocher not received. Many time contact coustmer care but not solve my problem.

I have recharged my mobile number [protected] through net banking for rs. 399 on 12th feb 2020 and received an sms with transaction reference no. Srstx359019 of rs. 399. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

Even im unable to connect with your customer care executive asking for sufficient balance, how is it possible to connect with customer care if itself there is no recharge in my mobile or with zero balance.
Suggest some way to sort out problem.

Regards
Asmita

Sir,
Unfortunately I am unable to use SMS service properly (on [protected]) inspite of registering many complaints against this.i submitted the first complaint on[protected] but it is still unresolved. I talked to customer care executive many times but they didn't show any positive response.
Sir I request you to resolve m this problem on Airtel number [protected]

Dear sir,
I ashwani kumar sonker have done recharge of rs. 49 by airtel app but transaction failed again i done the same amount recharge but again transaction failed. And amount has deducted from my account. So, i kindly request you to refund my deducted amount into my account.
Thanking you,
Your's sincerely,
Ashwani kumar sonker
Bank name - state bank of india
Account number-[protected]
Ifsc code-sbin0001773

Dear airtel
i am using your service since more than 10 yrs and from last two year i am calling your service centre to improve my data and voice quality but i am listening only a news that tower coming to my city. But neither a tower nor my complaint resolved.
where airtel launching 5G, insist to use 3G mode manually. shame on you( Add on TV highest video speed), after complaining since 2 yrs, lot of reference complaint no.generated only.
is any body is there who can listen my issue.
because i know and i can bet that you cant do anything except generating another complaint no.
and plz suggest what should i do to get a level of service?

I couldn't recharge airtel number online. [ COMPLAINT/REFERENCE NO. CPONR[protected] ] after i changed my sim to prepaid from postpaid, so i had raised a complain with airtel customer care 3 months back, they assure every time it will resolved 48 hour for last 3 moths.and now I CAN'T EVEN RECHARGE MY NUMBER THROUGH A RETAILER, MY SERVICES OF INCOMING WILL BE BARED BY 13TH FEB 2020. i have been using this number for 15 years. Its very important number for me as all my customers contact is through this number.I request you to do the needful. (P.S THE CUSTOMER CARE PERSONNEL HAD ASSURED MY PROBLEM WILL BE SOLVED BY 11TH FEB 2020.

Today i have paid rs 470 towards my airtel mobile no. [protected] in your bangalore office. I have not received message for having paid the same.

Amt paid by cash for the month of february bill due on 18.2.2020.
My address:
Sunil sahasrabudhe
Rns shanthi nivas
Flat c 1005
Yeshwathpur,
Bangalore 560001

Kindly confirm the same.

Well, i’m an airtel user, since very long it has been good but from few weeks airtel is looting and manipulating customers, well earlier it 84days for rs 558 (3gb per day) now its 56 days for the same, but the speed is pretty much low and i’m unable to use my tariff as per it. The speed of the internet is too much slow which bothers me at my work. If airtel sees this, please get back to me asap or else i’ll port my number to some other network.
Thank you

In the Jan month bill I found an additional charge of Rs 360 against Voice special numbers service availed on 5th Jan at 15:03 for 59.51 minutes.I have checked the logs no such call was made by me .
My mobile no [protected].No explanation is provided about this mysterious service .Its pure case of duping customers .When you try to reach out to customer care by dialing 121 they will waste your time with so many options and you cant login...

I have tried to reach airtel customer for so many times and every time I get a different response from each one of the CSR.
The issue here is that I am not able to generate send SMS to 1900. Each time I am getting ' Error 69 Message not sent'
First time: When I called the CC @ 121 they told me that you have to clear the outstanding amount, I did the I send the SMS, nothing worked.
Second time: they asked me to pay some...

I have very bad network at my home area, not able to do outgoing calls and no incoming calls getting, not able to use internet services as well. Raised complaints many times but no one is ready to response even. 20 days passed, whenever i called to customer care they are saying one line we will escalate the issue.
Complaint numbers are
[protected] & [protected]

I am complaining for airtel postpaid mobile number (Mobile data issue) for very long period of time, but issue has not resolved till now. I am paying 4g data plan but internet and data does not work properly at home, office address properly and other places as well.

Every month i am paying rs 411 for data and internet but not satisfy with data network (Mobile number internet is not working).

I have done complaint on 198 and 121 for very long time but no response for customer support team. Facing this issue on my postpaid number is [protected].

I am sharing 2 complaint id for the same, but i am doing complaint from last 8 to 9 months but your customer support team is updating on these tickets every month

Airtel complaint number for august 2019 : [protected]
Airtel complaint number for october 2019 : [protected]

Please resolve this issue asap.

Regards
Pyush anand

I have recharged with a airtel recharge pack of rs.449 (Including unlimited talktime, 2gb data per day and 100 sms per day) for 56days validity on feb[protected]/02/2020). The transaction was completed and the amount was deducted from my account but the recharge to my number wasnt sucessfull.
Mobile num - [protected]
Please resolve this at the earliest.

Wrong mobile no - [protected]
Correct mobile no - [protected]
Transaction id[protected]
Transaction dt[protected]
Transaction type - net banking (Sbi)

Hi.. Above are the details where in wrong recharged done to somw other mobile no. Due to typo error pls help as do needful.. Already i have logged a complaint to customer care on same day with sr no[protected] but was not resolved pls help and do needful...

Hi team,

Good morning,

I have made request for activation for ndnc three times (From last august) but there seem no action at all other than automated message "plz allow 7days for changes to become effective."
Current reference no. Is s[protected]. Dated 05.02.2020.

In spite of this request i frequently get unwanted sms.

Old reference nos. Are: s[protected] dated 27 august 2019 and s[protected] dated 21 september 2019 - nothing has happened, no action taken at all and i get same unwanted sms.

Also note that, i have disabled categories of sms from my airtel app on phone but no avail. It is just not working at all.

Request you to please look into it and resolve asap.

Thanks and regards,

It is to inform airtel that i am very much pleased by service provided by your agents. First of all, kindly teach them how to handle issues provided by customers to them.
I know nothing is going to happen with this. But still i would like to tell you that i am a hotel manager and my all airtel connections are going to be terminated if this kind of response continues from your side.
We made many calls to change the plan on one of our packages. Everytime agent said your plan is changed but still it wasnt. Nothing happened even after many calls.
This kind of service is not expected from airtel. Please consider it if you want your customers to be loyal to airtel and continue their plans.#thanks for disgraceful service.

Hi
My customer id is [protected]-001.
Due to some bad weather we are not getting any channels being paid for it when we called customer care they are asking us to pay 150 rs for service visit.

Why should we pay for service visit as we are paying for channels and everything. It is the responsibility of airtel to make sure consumers are happy in consuming service. Looks like we should choose airtel, pay for services and airtel company will just enjoy with our money.

As they are charging on daily basis we did not consume any service for 3 days and there is some problem with dish or antenna and those were provided by airtel itself if that is not working properly why should we pay airtel to repair them?
Yes we pay for it if we own antenna or dish but they will take that device when we disconnect the service.

I am happy to use airtel only if they provide free service to us else i will go for other providers.

We have requested for disconnection but as mentioned i did not get any call from them.

Dear customer, we have received your request 21221136 for disconnection of your airtel digital tv for [protected]-001. Our representative will call you within 24 hours. For any further assistance, pls call 12150 or[protected]

Verifikesn kod is not sent phor (31) (Heksadesiml) rupiij pr mnth plan
Jio keyrs phor puar piipl tuu mch.
Jio onli dikrijd rets phor anlimitid kals & eyrtl jst kopid dis.

Jio is vari guud. Deir driim "ab duniya meri mutthi me" is truth.