Claimed

Airtel Complaints & Reviews

2.1
Last updated Apr 22, 2024
Complaints 54497
Resolved
21957
Unresolved
32540
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8566
3271
Phone
+91 96 6339 5551
4426
2035
+91 11 4266 6500
1938
1018
+91 11 4666 6100
1095
818
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 402

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SUBHRANIL MAZUMDAR
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim not able to activate

Address:Bangalore, Karnataka, 560068

I have ported from vodafone to airtel, call to 59059 getting disconnect. Not able to activate the number. Incoming calls barred. Its more than 3 hrs. Not able to connect to customer service as well. All bills to vodafone already paid. I don't know how to solve this issue. How much time will it take to resolve. How to contact customer number.
Alternate number: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
U
Utkarsh Kumar Agarwal
Report
Copy

can't use sim even after being activated

I ported from jio to airtel 2 days back. Today the network of jio was gone so i switched to the airtel sim. The network came but i am unable to make or receive call on my number. More over i am unable to call any customer care number and also the tele verification number won't work. I am not getting any customer care number online so that i can call airtel from other operator also please help....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajorshi Gon
Report
Copy

prepaid sim ownership change issue.

I am using my airtel prepaid sim for 11 years, and it was in my father's name. When i wished to change to my name belonging to same address, me and my father visited the airtel customer service center in wakad, pune. Airtel denied saying i have to first :
1) convert to postpaid, with min of 299 plan.
2) minimal 3 months of postpaid service is must.
3) after applying, 15days will be deactivate & process take from the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amisha222
Report
Copy

verification code

Address:S - 5/146 A-4-1 Laxmanpur , Shivpur , Varanasi behind UP College Gate, Varanasi, Uttar Pradesh, 221003

Actually sir my number has been changed and when i am logging my instagram i'd it's asking for a verification nd they just sending the verification code on my old number which is currently has been used by someone else nd now it's showing that he or she is not available to enjoy the airtel services anymore
This is my old no — [protected]
I just want a verification code because of this i m not able to login my instagram account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhanuu27
from Bengaluru, Karnataka
Report
Copy

fastag purchase cashback not received.

I purchased fastag from airtel on 28 november 2019. I was and i am a gold member of the airtel app. It was showing 100rs cashback in my billplan itself at that time for purchasing fastag from airtel. Hence, i purchased it from airtel.
Transaction id for fastag payment is ft[protected].

But i did not receive my cashback. I contacted customer support at [protected]@airtelbank.com. But still the problem was not resolved....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arvinjamwal
Report
Copy

airtel dth channel issue

Hi team, i have complain regarding my dth connection few channel are not working and when i have called customer service 121 the are asking me to pay 250 rs charge to field excutive visit. I don't understand why i need to pay. If out of 150 channels couple of channels are not working it is something for which airtel need to investigate from there end, why customers have to pay for such issue for which they are already paying for those channels....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:533286

I have my airtel account balance of 79 rupees. I have initiated 469 rupees for my account through upi to do recharge with txn id[protected].
But recharge not done amount debited from my account.
Still my airtel money balance is 79 rupees

My airtel account number is [protected]

I attached my bank debited statement and sms with transaction i'd...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhanu Prakash33
Report
Copy

fastag

Address:Hyderabad, Andhra Pradesh, 500028

I have ordered fasttag through airtel app on 6th dec and haven’t received it till now.
Got a message on 18th dec that it has been dispatched.
Facing lot of problems at the toll gates, other people ordered through paytm or banks got it delivered in 7 days.
Please look into this asap.
My fastag id 34161fa820328aa202972b00...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:16th main, BTM LAYOUT, Bangalore, 560076

I have disconnected the airtel fixed line broadband no[protected]_kk) from september 2019. But still i am receiving the bills. While i requested for disconnection i have paid all the bills. I called to the customer care so many times but they are not disconnecting it. Every day i am getting call for bill payment and i told them i already discounted the services.

Kindly help....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhigoldy2205
from Chennai, Tamil Nadu
Report
Copy

voice related issue

Address:Sri RamNagar, Hyderabad, Andhra Pradesh, 500084

I am facing voice issue over call very frequently at my home location. It's like i may not able to listen to voice of opposite side person for 5-10 seconds or they are not able to listen to me. I have done a complaint about same on 14th dec. They say, they have marked it as priority issue but still no action has been taken and i am facing the same issue still. I have already called them 3-4 times and everytime they say it's in progress. On...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Biswash782428
Report
Copy

poor network or no network

Address:VILL. - Garukhunda. P.O. - Garukhunda. P.S. - Kampur. Dist - Nagaon. State - Assam. Pin - 782428, Nagaon, Assam, 782428

I have been raising complaints to airtel from past 2-3 years. No action has been taken to resolve the issue for 2+ years. The network is very poor. Call/data not working properly that means if you call someone then low voice quality/ voice breaking. Airtel network team visited my home last year but nothing changed we are still facing the same issue. It is very frustrating.

Please fix this problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:West Bengal, South 24parganas,new bhagya Laxmi shop mobile Proprietar recharge service center, Bhangaghar Ghatihara bridge Mansatala Bazaar, Purbathangara, Takipurabad, kakdwip,, South 24 Parganas, West Bengal, 743347

New bhagya laxmi shop, proprietar narayan khutia, ghatihara bhangaghar mansatala bazaar, purbathangara, takipurabad, kakdwip, south 24parganas, west bengal -743347. Lapu airtel number is [protected] dth mpin airtel authorized not send. Kindly new mpin number on lapu airtel number [protected] authorize active urgently today plz. Alternative no [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumitenterprise
Report
Copy

fastag not delivered

Address:Jmc 561, lane no 11/d shiv nagar, 180001

I hav ordered fastag through airtel payment bank on 2dec 2019 bt after one month i didnt recv. So many times i hav complaint in airtel jammu office but they dont bother abt my complain
This is very frustating. I am facing problem in toll plaza
My frends ordered fastag from others site like paytm n they recvd within 7 days

Not trust anymore on airtel app...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
CChak
Report
Copy

wrong billing amount

Before travelling to usa had activated the 3999/- pack which was auto renewable.in december got a prohibitively high bill amount of rs 16, 560.81. On enquiry was informed that airtel stopped auto renewal of 3999/- pack but instead have activated a daily pack for rs 649/-, without any authorization from my end. Inspite of repeated requests to rectify the same, no resolution till date....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rudra Bharathi .K .G
Report
Copy

no network coverage after porting to airtel

Address:Dilawar, Sanathanam Ward, Alappuzha, Alappuzha, Kerala, 688001

I have ported my number [protected] from idea to airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls and i am going to consumer forum against it.
I am supposed to call 59059 but i can't because of the network issue
My idea sim show no network at 11:10pm
Then i inserted the new airtel sim but it shows no network coverage
I tried restarting my phone several...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560103

I had made a recharge from my rs 499 foe my airtel number [protected] from my hdfc bank account number - [protected] via net banking on 2nd is jan 2020. The money was deducted but my phone was not recharged. Reference number[protected] narration [protected]-citrusairtel.
Kindly look into this and recharge my number asap
Regards
Kunzang
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:House No. 154 / 7 Rk Puram, Karnal, Haryana, 132001

Its more than 1 month i am not able to call on international number... There is so many friend's who live in a broad to connect them i give miss call... I am really suffering from it... So my request to you please fix the problem as soon as possible i really need to call my friend it's really required... Please try to fix fast i really need the service to call my friend......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have been using airtel number from last 12 years. From last two years there is no network coverage in my home and after multiple complaints there is no improvement seen. Finally wanted to shift to different service provider through number portability. Went to airtel outlet paid outstanding bill and sent msg to 1900. The reply got is upc cannot be generated as it is less than 90 days since it is activated which is absolutely ridiculous....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:74/1 Kangayam road,Uthukuli rs, 638752

I’m complaining about my network issues, it’s very hard to use my mobile data nd calls in my home. I have gave lot nd lot of complaints to customercare bt thr is no response. I can’t able to use my data, totally the speed in my house is 28/kb/sec is this is your speed?
So plz take responsibility to clear my issue it’s my last complaint. If it’s happen i need to change my network.
Regards
Jagen ([protected])...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Nellore, Nellore, Andhra Pradesh

Sir/ medam, i have wrong use jio number [protected] in airtel app from another phone today 3/1/2020. I have try to transfer recharge rs 449 plan from my another bank account to my number [protected]. So i tell you that my money deducted but money was not recieved and transaction failed... (Mrb id[protected] and transaction id [protected]) so sir/ medam, i requested to you return my money soon as possible. I need my money within 10hr....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy