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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 422

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P
Pankaj its me
from Agra, Uttar Pradesh
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customer care service is bad

I had a really bad experience with one of executive at bharti airtel customer care. Recently i've been facing a lot of problems with services of aritel. Call drops, inablility to connect calls at single go, internet problems. Then i called an executive to resolve my problem. Instead of listening to what i wanted to say, she started to convince me that it was ok, that its normal because of large number o[censored]sers and they are installing new...
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N
Nitin231991
from Pune, Maharashtra
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poor network and false description of network

Address:444403

Hello sir/madam,
This is nitin shelke, a customer of airtel from more than 3 years of both mobile and dth service. From 5th of october 2019 i am complaining about the unavailability of network to customer care executive and to nodal officer. No action has been taken from service provider till the date neither they have tried to resolve the issue.
When i customer care executive they only apologize gives false promises to resolve...
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M
mawandia
from Mumbai, Maharashtra
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mobile service not resume -9088282822

Address:Kolkata, West Bengal, 700059

I am writing on behalf of my mother suman mawandia her sim got damaged
And we visit our nearest airtel store at joramandir, kolkata. We
Asked for reissue of sim and the executive after completing the
Formality reissued the sim.
After two days when its not started we can visit the store and she
Informed me the reason husband father name mismatch so its got
Rejected. She informed me the document which...
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S
srk1204
from Bengaluru, Karnataka
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payment to a wrong phone number

Address:560055

I have made a payment of rs 448 to air tel through hdfc card ar 1623 pm
I had mentioned the phone number as[protected] instead of [protected]
I note the payment is debited from my account
Kindly change the payment from [protected] to [protected]
Thanking you

Hindly revert the amount paid to [protected] and credit it to [protected]
Rukmani krishnan...
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Z
Zodiac Enterprises P.Ltd.
from Jaipur, Rajasthan
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airtel.in/pgsi

Address:F-376,Road no.9F,V.K.I.Area,JAIPUR, Jaipur, Rajasthan, 0141

I have been charged from last 8 months for airtel.in/pgsi.
What is this for. I have never applied for any app. But charges has been debited directly to my credit card. Why?
Please refund my all these charges lived on me without any notice.
My mobile no. Is [protected]. I would like also to know that these charges are for what services and without our acceptance why it has been charged...
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M
Madhu Lahoti
from Mumbai, Maharashtra
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waive off my amount 3999 interns package

Address:Mumbai City, Maharashtra, 4000091

I have activated international package of rs 3999 for 10 days to south africa. But there was no network and i couldn’t use this service after two days. I had called customer care and even lodged a complaint against it and tried my best to use the service but unfortunately no network
Since i couldn’t used your service kindly waive off my amount of rs 3999 before you charge interest which is due today
I had even called customer...
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U
Umamahesh_eee
from Bengaluru, Karnataka
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incorrect billing: bill generated before current plans ends

Address:Hyderabad, Andhra Pradesh, 500090

I am using airtel broadband from 2014. Currently using 6+2 months plan which should end in january 2020. But airtel send me a new bill in the month of november itself for rs.5699.81. When called to customer care, it is clearly told me that profile says it is 6+2, there may a mistake in bill generation and forwarded request to billing department. Billing department closed the request without solving and not even contacting me. One executive...
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V
Vandana
from Mumbai, Maharashtra
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ridiculous service

I have been trying to call[protected] which is a number to my medical insurance company. It never ever gets connected - courtesy airtel. There is an ivr that keeps saying its a chargeable number. Please visit www.airtel.in for the charges. When i visit the page, i don't see anything. When i call the airtel customer care, they give very lame response - "it may be a network problem. Restart your phone. The issue will be resolved in 4 days"....
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G
govardhan jagannath
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broadband - platinum - amazon/zee membership

Address:Bangalore, Karnataka

I have brought the new airtel broadband connection with platinum plan.

As per the terms i was suppose to get amazon prime for 1 year and zee5 premiums for 1 year as well.

But after claiming within a month i got mail saying prime account is cancelled, when contacted customer care they are saying account is deactivated, which i didnt do.

When further escalated to supervisor he is saying that we need...
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N
Naren5
from Gurgaon, Haryana
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deteriorating 4g service

Address:37, Sarai Kale Khan, New Delhi, Delhi, 110013

Sir,
We, about 150 people who have been the permanent users of airtel for the last 7 years and residing in the sarai kale khan area of delhi. We have been associated with airtel dth for the last 6-7 years and we are taking airtel 4g plan for almost 2 years.

In this regard, we have to inform you that the services of airtel in our area are constantly deteriorating whether it is ‘airtel dth’ or ‘airtel 4g’.br...
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R
Rehnuma Altaf
from Bengaluru, Karnataka
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incoming calls not working

Since last 2 weeks incoming call is not working. Raised several requests.Escalated to nodal officer.Went to customer care 3 times but to no avail.Please help me with this situation. Outgoing and mobile data working fine after they had given new 4g sim but no incoming and no one is able to help me.Also they are taking extra money and recharging but no avail....
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A
Angrywithairtel
from New Delhi, Delhi
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broadband and mobile internet

Address:New Delhi, Delhi, 110058

I have contacting costumer care of Airtel regarding frequent disconnection and slow speed of internet in my area. They act genuine and resolve the problem for 2-3 hours and then again the status is the same. It’s been going for 2-3 months now and I am fed up with Airtel in every way possible. Even their Mobile connections sucks. They cost me a very important mail because of their internet services. Airtel sucks in every way possible....
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K
Kunal Taliyan
from Etawah, Uttar Pradesh
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airtel 4g hotspot offer

Address:Meerut, Uttar Pradesh, 250611

Recently I purchased Airtel 4G Hotspot with a New Prepaid sim connection 1.5 B/Day data for the next 8 months will be credit within 48 hours but till now data is not credit and strange thing 121 or 198 executive doesn't know about this offer when it's clearly mentioned on Airtel website.
Please check in SS which I had taken from airtel website.
Relationship number airtel-[protected] for contact...
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S
swati21jaiswal
from Pune, Maharashtra
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network issue in eon it park

Address:Eon IT park, Pune, Maharashtra, 411014

I work in eon free zone office in kharadi, pune. Though the network show as 4g but it is not getting connected, not loading any site or playing youtube videos.

Internet requirement is very necessary as i need to do quite a work from office only like bill payment or any kind of transfer. And if net does not work it is really quite disappointing

Please see i[censored] can help on this, as my 8-9 hrs went in office and...
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B
Bapi Guha
from Kolkata, West Bengal
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unnecessary sms alert

In our family we have three airtel connection for three handset. The mobile numbers are [protected], [protected] [protected]. It is really
Irritating that three days before the end
Of the validity period you start to send sms. We receive at least 10 to 15 sms
Per day. Even at the time of call a voice
Message is given. We are well aware that if we do not recharge within the due date we will not be able to call anyone...
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Address:Shahi, 283105

Hi
I am mohammad,
I hope you are doing well.

Its was almost 5 months which i used my airtel hotspot. One day when i wanted to connect my mobile to airtel hotspot i coudnt find airtel in my mobile wifi list. Beside that it cannot be connected to computer. Also the signal is ok i mean it is green light.
Please help me to solve this problem.

Thanks.
Mohammad asghari...
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J
Joyal Mathai
from Noida, Uttar Pradesh
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recharge and usage issues

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309

I have ported my number recently from idea postpaid to Airtel prepaid, the sim got activated last night but after that I am unable to recharge new Airtel connection and also when I input the number on different payment/recharge platforms like paytm, Google pay, & Airtel app it still shows my number as idea postpaid up east (previous network and circle) and also unable to recharge, I am really disappointed with the services of Airtel, I regret...
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V
vasudeva varma Indukuri
from Baramati, Maharashtra
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no able to recharge through app

Address:411018

Its airtel
My latest recharge history.
Number: [protected]name: vasudeva varma indukuriemail id: [protected]@gmail. Comtried recharge at: 9:12 pmrecharge amount: 399app: airtel apppayment through: airtel bank

After many many mails to the airtel team, no proper response. My main number is airtel, now i am lost i i don't have any mobile connectivity, i am not receiving bank messages, no calls, no banking similar...
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T
Tasha.abs
from Imphal, Manipur
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no proper network in my area

Address:Rongkon Boldorengre Road, West Garo Hills, Meghalaya, 794001

Hello... I am living in an meghalaya, india in tura...in an area called rongkon. The network here is pathetic even though it shows 4g. Calls drop all the time and the internet is impossible to use.. There are many airtel users around this area who are greatly suffering.. Please send your engineer or whoever is capable of dealing with this matter.....
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K
keshavjain2012
from Lonavla, Maharashtra
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billing and unethical practices

Address:Mumbai City, Maharashtra

Hi
I have been a customer of airtel since last six years. I have two numbers operated under postpaid. One is 98922xxxxx which is my regular number. Another one is 8971xxxxx for which i had requested a disconnection in the month of july. The disconnection team insisted even after my initial denials, that we can convert the number to prepaid directly from here. So, i said ok. However, there was no update even after two three week. When...
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