Claimed

Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Feb 2, 2026

Complaints 54759

Resolved

21977

Unresolved

32782

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Airtel

Airtel reviews & complaints page 422

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 2/3142-b,2nd Main Road,Navarathina Nagar,karaikudi, 630002

Respected sir,
I am customer airtel but i am very sad to buy airtel sim card. I have bought before 4 years. My mobile no. Is [[protected]] and balance is minimum rs.20. I called every where to my friend but after 5 days my mobile barred (Incoming & outgoing are closed) when i complain airtel complaint portal then as i have submitted already my documents to retailer shop. Now i am harassment in this time i have submitted again never the less my service is disconnected.
91-[protected] - airtel

Airtel customer support has been notified about the posted complaint.

Dec 21, 2019

Updated by Janaslaksh Respected Sir,
I am customer Airtel But i am very sad to buy airtel sim card. I have bought before 4 Years . My mobile no. is [[protected]] and balance is minimum Rs.20. I called every where to my friend but after 5 days my mobile barred (incoming & outgoing are closed) when i complain airtel complaint portal then as i have submitted already my documents to retailer shop. Now I am harassment in this time I have submitted again never the less my service is disconnected.
91-[protected] - Airtel

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: South Andaman, Andaman and Nicobar Islands

There is no connectivity of internet in andaman and nicobar island despite being an ut of india. I request the authority to interfere and implement the boundation for internet providers to provide internet facilities in port blair, neil islands and havelock islands. So that people there are not cutoff from india. I have faced a lot of problem due to no connectivity of internet in port blair and no mobile services in neil island and havelock island.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh, 226010

I ported in to airtel from vodafone. I placed the request on 16 dec. After deactivation of my old network around midnight of 20/21 dec, new sim was inserted but the televerificafion could not be done as 59059 could not be connected. It's been 5 hrs now and i am left with no mobile network. Kindly register my complain so that whosoever is responsible acts asap. Plz help it's urgent
Alt no. [protected]

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 484001

Dear sir/ mam
On[protected] i ordered hd dth on offer from official airtel site... But by mistake i ordered it thrice (Because, no amount was deducted from my airtel payment bank wallet).. Finall amount got deducted from my account... Next day i got about 30-40 calls regarding new connection every one is asking the same questions. Finay at evening.. A guy called me and help in to solve payment issue and send an engineer, who install the dth at my house.. But engineer said that your account could be activated now and you have to wait till tomorrow and it'll be automatically activate... But till now its not activated... And also there is no customer id given to me nor any mobile number is registered with dth.. Customer care is saying that its not there department and get help from distributor... I called the installation engineer he ask me to call customer care... I dont know what to do now.. Please help me... Mobile number given at the tym of dth order is [protected]

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sri Ganganagar, Rajasthan, 335041

I have recharge of 500rs. And i am not getting better speed of 4g somw times it give a speed of 24kb/s and some time it even fails to get speed 0kb/s speed i have complaint many times but nothing happend when ever i call to customer care they keep saying out executive are busy call again later

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hisar, Haryana, 125001

Hi, i did airtel recharge on 13dec-2019 using netbanking and finally transaction had failed with amount is deducted. Also i am in international roaming so i didn't connect to airtel customer number.
Transaction ref no:[protected]
Phone number:[protected] (Recharge done)
Date:13 dec, 2019
Plz confirm when refund will be initiated.

Regards,
Dinesh

+1 photos

Airtel customer support has been notified about the posted complaint.

Dec 24, 2019

Updated by Dinesh Lohan Hi, Any update further?
Also I am in international roaming so my phone will not reachable.

Regards,
Dinesh

Jan 03, 2020

Updated by Dinesh Lohan Hi, Below is the reply I got from HDFC bank.One month has passed still no update from your's end.If you are not updating back to me then I will give -ve feedback to the bank and then bank will take further action on Airtel.
______________________________________________________________________________________________________
Dear Mr. Lohan, Thank you for writing to us. This is with reference to your e-mail you have written to us from netbanking inbox. We would like to inform you that, the referred transaction has been successfully processed at the Bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant. It may take 4-5 working days for the payment settlement to the merchant end. Incase if the merchant denies of having received the funds for the said transaction, do write back to us with the merchant confirmation of non-receipt of funds. Warm Regards, Gurpreetkaur Chauhan Customer Service Officer
____________________________________________________________________________________________

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 522502

Porting to the airtel network ain't that easy. It's been 5 months and my sim is not yet ported from jio network to airtel network and the customer service in vijayawada, andhra pradesh they got good training in making their customer wait and visit them frequently cuz they won't solve your problem in any single visit. ☹️. Still waiting for them to solve my problem.
Hoping for the good.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hii

I ported my number 9*787 jio prepaid to airtel prepaid. The process initiated on[protected] and i got a confirmation from airtel on[protected]:30, telling that my porting is completed and asked me insert my new sim. After inserting my new sim, it's showing 'no service ' and i couldn't even get signal on the display. Please help me and solve my problem

+1 photos

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Uppal, nagole,jaipuri colony..., Hyderabad, Telangana, 500068

In the 2g only the outgoing calls are working so please make this problem solve and they are not outgoing calls are working in 4g network type so please take care of this problem... Please.. Please.. Please... Please... You should help for me...& calls are ending while we are calling so you should take care of this problem and these problem is facing many people so you should do this problem solve as soon as possible

#sirikishan (Waiting for your solution)

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolasseril house, Ernakulam, Kerala, 683513

During my abroad trip with my family Bangalore was the hub. That time I lost my mobile some where. Same day 13september 2019 I directly went to Airtel showroom and requested for Deactive my old sim card and apply for new one due to security reasons. They took my photo, I'd proof and all and charged 15 rs for sim. And I told them about my abroad trip. So they activated gulf pack for one week. I purchase a new phone and inserted new SIM. But it was not activated during my travel dates and next tow days when I reached my home town. Again I quired about this to Airtel showroom at Cochin and I realised the old sim was still active which inserted in my lost phone. During this time this sim is active and some one received my personal and official text messages and notifications. Dear authority who is responsible which the security issues happened to me during this time. I don't know how to trust Airtel . So many times I mailed to nodal team and I experienced cold response .

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Prakash Nagar, Tiruvallur, Tamil Nadu, 602024

I ported to airtel, [protected] frc not working, even no messages regarding this from airtel. I am very much worry why i ported to airtel. Airtel put customers into worries, even not doing for free, collecting money for frc. I went to airtel shops for frc becoz online frc not allowed, wasted my time, airtel store person time etc etc. I got payment rejected 2 times and money in wallet idle. I dont know when it get done and i get any information on this from airtel to do frc and start using airtel or not

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai, Mumbai City, Maharashtra, 400068

I had sent a port request to airtel on 1900 but there was no action taken. After around four to five requests made, the executive calls and then removes all my numbers from the family plan and i get to know they stopped my process without converting to prepaid and i have to pay thrice the bill amount because they themselves chose a bill plan for me and now i get three bills to pay. I have already spent 20 days behind this thing and no idea how many more days do i have to spend over this. No doubt airtel like a company is in debt. Stop posing the blame on jio. Jio provided with good services and gave whatever they promised. Customers are switching from airtel to jio for the very same reason.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sri Vinakaya PG, 16th A cross, Neeldari Nagar, EC phase-1, 560100

Dear airtel,
My airtel number [protected] has been suddenly stopped working, it has been dead from today i. E. 19-dec-2017. I am unable to contact airtel customer care also. Please activate my sim again. This number is important to me as it is associated with my all transaction and interactions. I have been using this airtel connection from 5 years. Please take action as soon as possible.
Best regards
Nivedita
Alteenate no. [[protected]]
Email id: [protected]@gmail.com

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi my self yogesh from bangalore, i had 130gb data on dec 1st & by 11th they say that i have consumed 100gb without any downloads, i use it for browsing & games or any online series. I have also registered a complaint more than 2 years back about network issue, so when my network is properly how can i use 100gb in 10 or 12 days. If i call customers support they say that the system is showing i have used 10 or 20gb data per day.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Prepaid of airtel — outgoing & incoming is barred
I have a prepaid connection of airtel with the no [protected].in this no when ever i am trying to make out going calls i am getting message that your incoming & out going facility is temporary barred so please call on no [protected] & when i am trying to call on that no, i am getting the same message that "your incoming & out going facility is temporary barred so please call on no [protected]". So that even i could not speak to customer care also.& this type of problem i am facing 2nd time so please let me know what the best you can do so that your customer will not suffer.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I was having a terrible experience with my vodafone postpaid network and so i decided to port to airtel prepaid. I got all the processes done and finally my number got ported to airtel. After porting what i realized is that i am able to use the internet and outgoing services but i am not receiving any calls or messages. I tried calling my number using another phone but it says that the number is invalid. I also tried sending texts to my number...

Helpful

Found this helpful?

Write a comment

I am using Airtel Broadband. On 3 occasions someone without my knowledge has uploaded over 100 GB of data from my Airtel broadband account. Chances that I was hacked are very remote and no devices were connected to my router for so long that over 100 GB would get uploaded.

I escalated the matter but they are not providing any support help or facilitation in investigating.

I now believe that someone in Airtel broadband has used my connection. Their security is faulty. There's no way to change or set password. It is given by Airtel so their employees know it. There's no MAC authentication so someone can log in from elsewhere.

Please be careful while availing Airtel broadband services

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 3/b wing,room no.409.Shraddha co.opp.housing society ,Ambewadi,, kalachowki,lalbaug,mumbai, Mumbai City, Maharashtra, 400033

Hi, I am Nikhil Tikhe.
My mobile no.[protected].
From last 3 days I am trying to send port message to 1900.
But getting message as "Request could not be processed.Please try after some time".
I have also paid my outstanding amount, still cant do port.
Customer care is saying from last 2 days to call after 2 hours everytime.
They even not taking my complain.
Is there any other way to port the service?
Or Airtel needs to resolve my query.

+1 photos

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I in spite of many mails and visiting airtel store am unable to recharge by airtel prepaid from my main account balance airtel has not replied to my last two mail. The process of trying to recharge has been going on for the past twenty days or so, this amounts to cheating and harassment. Of the customer as i have a balance of more than rs.3000/in my main account balance and surprisingly there is no provision in their app to recharge with main balance and the self care number given in the mail say invalid input against the relevant option number.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sindri Dhanbad, Dhanbad, Jharkhand, 828122

Hello i had recharged my airtel mobile number with inr 399 and had activated a pack for next 84 days.

Next using 'phone pe' i had recharged the same number mistakenly of inr 448 and pack for next 82 days.

I contacted airtel for refund/to credit that to talk time at least as it doesn't make sense to use both same packs by paying double the price.

Now they refused to refund. And told me that the your money waste. We can't do anything.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Recent comments

I have applied for re verification of KYC on 28th Jan 2025, but Airtel has not completed the process. Now my outgoing is suspended. Please resolve soon as this is my primary number