Airtel Complaints & Reviews

Well I m a resident of Kolkata, West Bengal, I ported into Airtel just because Tata DoCoMo does not have 3G or 4G services almost 2-3 years back. I had been using Airtel since 2016 & eventually had been complaining since last 14 months about the rediculous coverage Airtel has at different places of Kolkata.

So far the Fastest Network as the Global leader Okhla has certified it's nothing but rubbish I presume or rather Airtel must have paid something to Okhla for this certification. Since the Data rollover started in Airtel my Data balance last month was 293 GB on just a single number. Calls usually drops on Airtel so you can never be sure of a smooth communication. So far Network signal is concerned across Kolkata wherever you go you can only see 1 Bar at the Network signal. Only few places of Kolkata Airtel does have wonderful Services. What more to say just this month I ported out of Airtel & currently using Vodafone & I find much better coverage at least in Kolkata. Anyways I would seriously recommend Airtel absolutely is not a Network for Kolkata.

I have been experiencing worst network experience with airtel for more than 2 months. Started from on call complaints i moved to e-mail complaints. After dropping my first complaint over e-mail a new problem started which was getting 2-3 calls every day from their executives. Tooo much irritating. Now i scare of dropping any more mails to them the first reason why i scare is they can't resolve my concern and the second is they will irritate me with so many calls. I have requested them to at least visit the location. Airtel should not advertise this much when they are not able to provide that much strong network experience to its customers.

I bought airtel number [protected] data sim last year but now for the last 3 to 4 months i am not using this.
But everytime a bill of about 1500 is generated and customer care people are calling and forcing me to pay the bill even when i have not used it.

In the month of January also i was forced to pay around 800 rupees saying that after this we will deactivate your sim and no more bills will be made.But nothing of that sort happened and again now a bill of 1500 rupees is made.

I will not pay any amount now further.

Stop your customer care from calling and troubling me.
You cab deactivate this sim.

Sir, I forget my mpin and also registered name which was filled by someone else, I am ready to submit necessary details if asked like aadhar card, email id .also i have done kyc from same number .as i have money left in my account, i was unable to use it .so, plz help me to resolve this issue .hope for the best

Sir,
On[protected] at about 9 pm i was trying to re charge my dth air tel connection for rs 2994/. Through hdfc credit card. I find this air tel payment bill desk. After registering my mail and mob. No. Prompted with credit card details and i entered. Asked one time password that too given. So my credit card debited the amount and send me the message"rs 2994.00 was spent on it hdfc bank credit card ending 3946 on[protected]:21:54:30at airtel pymt - billdesk. Till now there is no confirmation by air tel bill desk nor from airtel dth service. Pl. Help me to get back my payment.

I have paid the broadband advance 3 month installation pack but till today the connection has not been installed. My receipt number is 3316585 and txn id is[protected] of rs 2475 for advance 3 month rental of pack of rs 699. I have been an airtel loyalist but never expected this kind of a response. Please install the connection as soon as possible or refund my money asap.

Hi airtel,
the world's poor service nowadays,
i am suffering from very poor network since last one month and so that i contact airtel customer care but there is also a issue that the IVR syatem is designed like a labyrinth, becoz i waited 10 -20 minuts for connecting my call to csa and also the problem is that when i press any number. of my choice after play the menu so that the IVR dosent proceed for the same and playing continues for further information...
now i m going to switch my number from airtel to any other best operators, if possible please try to improve your services.

I opted for airtel with the hope that they will provide the fastest internet as advertised by them but really disappointed it is too slow. Plzz look into the problem else i have to port it to some other network which could provide better speed... If i would have known that the internet condition is too bad i would have opted have some other network not airtel... Too bad.

Myself Mahesh i have bought a airtel dth prepaid connection id [protected]-001. On subsequent recharges they have charged rs.15 calling it as idle maintenance fee. They claim this charge is idle maintenance fee for customer charge after due date. Though i have paid for the set up box, installation and dish, i am not sure what kind of idle maintenance they are doing on my set up box. These charges are not explained to me before selling me this product. I have my every right to recharge my account whenever i want as this is a prepaid account. Why should i pay maintenance charge without any maintenance work. even though i called the customer care they said they will refund but still its not reflecting in my account this airtel is openly looting the people money.they have deducted 4-5 monts i want all the ideal maintain free refunded to my account. I have checked other dth connection they are not charging any money for late recharges. Airtel stop cheating us always kindly take necessary actions to avoid such a fraudulent action from airtel. Hoping for better solution.

Hi
I am using airtel prepaid number [protected]. Since last 1 week, airtel deducting rs.75 for smartskids package, again rs75 for schoolzone... For somany other packages... Which i was not activated.
Airtel activating automatically and deducting rs75 multiple times. Whenever my balance is over rs75.. They are deducting. Contacting customer care now a days very difficult.. They have some many options so that you cannot reach them to talk. Since last 1 week i have lost more than rs.400 rupees with this automatic activation. Even after deactiving any service, they are again deducting rs.75 with some other name.

Kindly help to revert the amount.

Dear sir,

My prepaid airtel no is [protected].

My no is disconnected by last week. I am not getting any incoming and outgoing calls. I am not getting tower also. Kindly resolve the issue. Last week also i send complaint. But you are not resolve the issue.

I am in tamilnadu. Please rectify the issue. I am not getting any phone calls in my number.

Dear sir,

This is to inform you that i have one airtel sim bearing the number - [protected], which i have lost & when i went to airtel store in bareilly they told me that they will not issue me fresh sim with the same number as my aadhar is not linked with my number, ratther i can get the same number in postpaid segment.

Sir, as we all know that linking of aadhar with mobile number is not mandatory as per honourable supreme court of india then how the company can harrass me by not issuing me the same number in prepaid segment & force me to convert my sim into prepaid cim [protected]

Dear Sir,

This is to inform you that I have one airtel sim bearing the number - [protected], which i have lost & when I went to Airtel store in bareilly they told me that they will not issue me fresh sim with the same number as my aadhar is not linked with my number, ratther i can get the same number in postpaid segment.

Sir, as we all know that linking of aadhar with mobile number is not mandatory as per honourable Supreme Court of India then how the company can harrass me by not issuing me the same number in prepaid segment & force me to convert my sim into postpaid.

I request your goodself to kindly intervene in the matter and redress my grievance at the earliest so that I need not go to T.R.A.I. for redressal of my grievance.

For any clarification do feel free to contact the undersigned.

Thanking you in anticipation.

With Best Regards,

Mohd Haseeb
[protected]@rediffmail.com
Cell: [protected]

It's about more than a year i complaint about network coverage, but yet the problem is not been resolved, don't know why. On advertisements you are telling that leh and other rural ares your network is super duper fast, but in delhi the metro city your network fails to reach customer end..
I am connected with airtel more then 10years but this is the way you are treating with your prime customers..

How can you do this to your users, activating a service and you think you can get away with that and to add to that no direct way to contact the customer care. I want my money back, deactivate the whatsmob service immediately and i don’t want any unauthorised service to be activated by itself, if you want me to keep using your network. Txn id [n[protected]] 24apr18 02:50 (I was sleeping then).

Am facing network related issue. Reference number is 84825570. My contact number is [protected].

For that am going explain to costumer care executive on dated 21/04/2018. My expectation are as per the below.

1. 21/04/2018 as per the dated i am trying to call costumer care. But the call got force fully disconnected.

Why its happen.in case of feature to whom i need to contact. Because i am unable to contact.

2. And the same day 3rd time i contacted floor supervisor. As he promised i will arrange from manger. But i did not get any call.

Why?

3. For the same network issue your network people is asking some more day to resolve. Am losing my business. Am getting loss more the one lack per day.

Who will fill my loss? Because while taking your services your people promised as we will provide good services ¿. Did you mean by its a good service.

4. Yesterday your floor supervisor promised me as we will investigate why the call got disconnected. We will let you as investigation report through mail.

Why am not got any mail for the same.


5. Today i called executive and told, he is informing me as the network related is got resolve for that it will take time.

So need port code to use other network. But as he informed porting request not available up to 3 months.

I am not able to send or receive sms from my airtel sim card since last two weeks. I was using micromax d200. My mobile number is [protected]. Please slove this problem as soon as possible, 04 days back i contacted customer care they promised me within 48 hrs it will be activated soon, but till now they has not responded.

Regards

Prabhu prasad lenka
[protected]

Dear sir

This is ref. To my no. [protected] transfer from reliance network in january 2018 on plan rs 299/- per month and following information was given to me :
1. Unnlimited local calls
2. Unnlimited std calls
3. No roaming charges
4.20 gb internet

It was confirmed that it is a good plan in comparison to plan what i am using in reliance network.

In the believe of their words for such renowned company (Airtel) i put my consent and depositing my dues from january 2018 onward but recently i got a message for dues of 1800+ and now it is 2400+ approx.

I am shocked and on quries, find out that plan does not cover any outgoing call from outstation, it is coverd in rs 400/-. Plan

This is a cheating with me and my phone transfered by passing incomplete and wrong wrong information.

You are requested to remove such wrong charges applied on me and continue my phone services.

I shall be highly thankful to you.

Regards
Rajesh goel

Hi,
I use 2 connections of airtel since almost 7-8 years and airtel broadband connection since 2.5 years. I have added one of my number (Which is used by my mom) for automatic bill payment with one of my credit card. Earlier whenever the payment was not made i used to get call to my number also which was provided as an alternate number. Since there was no call so i was thinking that payment was done through my credit card but suddenly number got barred and there was no information provided on alternate number. If i ask customer executive he was stating that we use alternate number for database but we don't inform the payment due details eventhough the primary number is not reachable.. Which used be earlier.. My question is when i receive call for my broadband bill payment why wouldn't i go my alternate number and when i requested for reducing the bill by removing the late fee charges atleast the support staff was stating he can't do it as my number is barred and if he had to check with his superior i need to call from same number and he wouldn't consider request from my other number although both sims are registered on my name.. If you can't make use of alternate number why would you even have it in your database and with this type of work around kept in place for your system. I think i better quite from the service from all my sims and broad band connection, port myself as it's useless to be a loyal customer to airtel.
Thank you..

Regards,
Bhupesh

Maine 3 month ka unlimited pack liya tha jiski validity 19.06.2018 tak hai... But internet ki speed 4g ke naam pe 2g jaisi thi... Abhi 1hr before maine port ka message send karne ke liye rs. 20/- ka recharge karaaya because main balance zero tha.. Recharge ka rs.14/- ka balance mila.. & immediately rs. 5/- & rs. 7/- deduct ho gaye.. & spuulmovies & silkvideo ke naam se unknown service apne active ho gayi.. I m still surprised...