Airtel Complaints & Reviews

Sir,
I have recharged Rs 25 on my Airtel phone no[protected] on 22nd March 2018 vide Provider transaction no,[protected] (State Bank of India Rewards Ref no. CAB1/FR/[protected]. Till now I have not been able to make a single call. Always message is No service only emergency calls. It is unfortunate you are not able to pr0vide phone connectivity but only bombard with a large number of offers. A wasteful effort on your part. If I do not get back this amount in my bank account I shall be forced to take up this complaints to all concerned authorities. Hoping for early response.
M Sehgala

A mobile phone (i phone 7plus) was ordered on 30/03/2018. Customer id for the order is 10024587. The phone was expected to be delivered on 03.04.2018 but it has not been delivered till date. Status of delivery has also not been updated for tracking purpose.
An AIRTEL executive today called and said that due to problem in system delivery could only be made after 5-6 working days.

Voice calls are poor, actually worst. Even if there is full network in my house I will not be able to make a call to receive a call.
Call quality "minus" 10 out of 10.
Such a horrible network Airtel has become.
Thanks for making us fool and wasting our time. Reaching customer care is such a pain. you always deceive us.

I have been using Airtel Post paid connection for more than 5 years now and did not face any problem. This month, 05 VAS worth Rs175 activated in my account without my prior permission... Also added in my monthly bill. I have also checked online that this issue has been faced by many customer in recent past also which indicates that it's a nexus of cyber crime from your end.
Today, when I spoke to one of your customer care executive Sugandha and explained her my problem, she did not pay much heed to it and informed me that we can't help it. The tone and language she used was ridiculous.. (Reference ID [protected], time : 1608hours on 04 April 2018).
If this is the services you are providing & the abnoxious behaviour of your staff, then I must say, I will be forced to port my number to some good service providers as there are better network companies available.
Please investigate the matter ASAP and reimburse the amount failing which the court of justice will be followed.

Thanks & Regards,

Major Malay Baidya
Mobile number : [protected]
Relationship Number :- [protected]

I have been using Airtel Post paid connection for more than 5 years now and did not face any problem. This month, 05 VAS worth Rs175 activated in my account without my prior permission... Also added in my monthly bill. I have also checked online that this issue has been faced by many customer in recent past also which indicates that it's a nexus of cyber crime from your end.
Today, when I spoke to one of your customer care executive Sugandha and explained her my problem, she did not pay much heed to it and informed me that we can't help it. The tone and language she used was ridiculous.. (Reference ID [protected], time : 1608hours on 04 April 2018).
If this is the services you are providing & the abnoxious behaviour of your staff, then I must say, I will be forced to port my number to some good service providers as there are better network companies available.
Please investigate the matter ASAP and reimburse the amount failing which the court of justice will be followed.

Thanks & Regards,

Major Malay Baidya
Mobile number : [protected]
Relationship Number :- [protected]

[protected], I cant able to send SMS for the past three months. I have contacted the customer care executives and explained the problem, more than 3 times. But the issue seem to be unresolved. Kindly look into this issue and do the needful. I have resetted my mobile and have tried to send SMS, nothing happened. Also tried in different mobile phones.

Error Code - 28
This problem has been arisen after i have changed my sim card from 3G to 4G.

I have submitted my request to port sim card from aircel to airtel 2 months back but have still not received any signal on my airtel sim card. I called the customer care about the issue and they told me to go to the nearest airtel office. When i went to the office they said the problem will be rectified in a few days but nothing was fixed. This process has repeated six times. Every time i call customer care they tell me to go to the office and after waiting in the queue and wasting more than 1 hour each time they tell me the problem will get rectified in 2 days. I have now waited for 2 months and am very disappointed with airtel service.

Sir, my mobile no. Is [protected]. Using postpaid service since last 03 years.. I have previously using cug college plan. And applied for self billing plan. But last 20 days my sim is deactivated and no reply from airtel office at baramati, care person gaikwad says delay will there from company. My all connections will be through this no only... So, please activate my sim.

Dear sir
Network problem in my office address sarroorpur nit faridabad 121005 haryana
Please make network proper i will give place to setup a tower for signal tower
Digamber lamba
[protected]
My mobile network is gone always and internet in pc hotspot wifi as well
Working with your network is very difficult
Please confirm the solution for network

I requested for an Airtel broadband connection through my Airtel app. I got a call from couple of executives. One of them(not sure of his name) asked me for my ID proof and house address. I have sent the same through WhatsApp. He gave me different plan details to choose from. I told him to activate 999 plan for 6 months as he told me that installation charges, WiFi router and landline is free with 6 months activation of the plan. Today[protected] an Airtel broadband technician came to my house to install the broadband connection and to my surprise he told me that 1 month plan has been activated and there is no free landline connection with it. I immediately called the executive who took my address proofs and asked him why 1 month has been activated. He gave me all stupid reasons and lied to me that now there is no free landline with 6 months plan. I spoke to the technician regarding the same and he told me that there is still a free landline with 6 months plan.
Till now I had a good trust on Airtel, but with this incident my entire trust on the brand has gone. My husband and I have been using Airtel postpaid from very long and that is the reason we chose to go for the broadband connection also. Now we are thinking to terminate this broadband connection after a month. This is not the way to deal with customers by lying to them. Trust is very important. Please escalate the issue to the higher management and kindly take an action on the executive who lied to me.

I have dropped the above mail from my registered email id to airtel and it has been more than 48 hours but I haven't got any reply from them.
I have made a call to the customer care as well SR: 94843330.
Within two hours I got a message saying your service request has been closed as we have provided a resolution. But i haven't got any call or mail regarding the resolution.

Details:
Airtel Account number: [protected] or fixed line number: [protected]
Phone number of the executive who lied to me: [protected]
Technician who installed:[protected]

I want an action to be taken against the executive who gave me false information and disconnect my broadband connection as i cannot trust a brand which gives false information to lure customers.

Hi,

It is with great regret to inform about the inferior quality of service standard at your Airtel outlet in the corporate peninsular, lower Parel, Mumbai.

I wish to inform for your record about the incident that is more than 20 days remains unsolved by your front end desk officer for the subjected matter.

I feel pity on customers like me who are loyal since many years and being treated unfavorably with number of follow ups at the stores from the official timings of my work.

I came here with a request for unsuccessful recharges at several times on my conversion post from postpaid to prepaid request which is crossing my patience of pathetic uneducated staff at the stores with no professionalism i am facing from past 20 days.

''I had faced similar incident on my fathers number (+91-[protected]) and it got resolved on 22nd day after numerous follow up by email to your officials''

I am requesting you to kindly resolve at the immediate level.

Please find the screenshot for your reference.

Regards,
Aliasgar Dholkawala

Airtel telecommunication company has activated 6 value added services on my mobile no. [protected] without my prior permission and charged me rs. 466. My relationship no. With same company is [protected]. Incident took placed between 8.3.2018 and 14.8.2018. As i have not subscribed any service from company since i have refund my money from company. When i had not any request to the company then how it can be possible to activate any service on my mobile number.

I have made a porting request from vodafone karnataka to airtel assam since i was shifting my base. I got a confirmation text from airtel on 16th of march 2018 that my documents were verified and are forwarded to vodafone and after which i got a confirmation text from vodafone that port out is accepted and it will be initiated on the 3rd of april. Now my vodafone number stopped working and as per protocol i inserted my airtel sim and i am not receiving any signal and i am stranded without any network. Please look into the matter as i am facing trouble without phone.
Porting number - [protected]
Alternative contact - [protected]

L had a no [protected], had taken a international roaming facility of 3999/- in zone b, facing issue in latching from last 5 days, complain registered on 121, no solution given by the technical team and airtel stores, inal it was said by airtel store that the sim is bad, hence cannot give the solution, unfortunately i had to close and stop my airtel service

Bad service

My airtel prepaid mobile no.[protected] and online rechagre was done throgh indian overseas bank net banking on 28.03.18 for rs.448/ and the txn id[protected]. The sum of rs.448/was debited from mysavings bank accountand recharge was not doen by the airtel mobile provider on 28.3.2018.
So i request to refund the amount of rs.448/- to my bank account

Tamilselvan

I am tired of this connection now want to just get rid of it. I don't get the signal anywhere and when i try to contact the customer care, the line just doesn't get through... And how ever after 10-15 tries when i get to speak to the customer care they easily just say it might be a problem from your end.. I have a cug connection with 4 numbers and cant just connect from anyone... Anyway there are a whole list of complains against this network itself.. My problem here is that my landline number is not getting any signal.. So please see and let me know what to do.. But before all this make your network better and then give adds saying your the fastest network because as of now its the worst network i have come across.

My airtel dth no is [protected]

I roshan ansari from mumbai

Signal is not coming in my airtel dth box, on complaint executive calls and asking money for to solve issue. Are they not suppose to check first what is the issue instead of directly asking for money, in this way they are looting customer by creating issues and charging. Why they are not telling during time of purchase.

What if my connection does not start for no of days, but airtel will charge on daily basis who will bear this loss.

Action must be taken against them and transparent system should be maintain to avoid such issue.

Dear sir,

I would like to inform you that i applied to convert my postpaid sim to prepaid sim on 7th february 2018 at airtel store in unnao-209801, near to ibp chaurah. They charged my 120 rupees extra more than my bill amount. And gave me an new sim, and informed me that my new sim will active in next 48 hours, but 2 months have been passed, still my new sim has not active. I have made so many complaint on 198 & [protected]@airtel.com, but no one helping me in this matter.

I have already paid all the bill amount, when i applied for postpaid to prepaid. But they are sending me new bills regularly, i have not maid a single call after applying for prepaid sim.

Today i got a call that my incoming call is going to off due to not paying bill amount. However, i have not maid any call, and i already applied for prepaid sim. And they informed me that i will not get any bill.

My mobile no. Is [protected].

Please look in this matter, and solve the problem immediately.

I am suresh & i am using airtel mobile service. I have a problem with with this airtel service provider regarding talk time balance & talk time plan.

Below is my issue.
I have talk time balance in my mobile account rs. 454 and my current plan is expired. Now, i would like to renew my existing plan with my mobile talk time balance and tried through the myairtel app channel, but it fails due to technical problem and same...

Yesterday 99 rupees has been deducted from my account with out my permissoin in the case of { gamez4fun service has been activated @ rs99.0 for 30day (S). Txn id s[protected], 03apr18 12:32. Service will be renewed after validity expiry. To use, click http://adstuckgame.com/ (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789} so i request you to recover my money back. Or call back to me.