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Airtel Complaints & Reviews

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Updated: Dec 22, 2025
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M
Mayuresh Gawali
from Mumbai, Maharashtra
Apr 1, 2018
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Address: Mumbai City, Maharashtra, 400093

Dear team airtel,

I am a loyal customer of airtel and we in our family trust you a lot. I have applies for a new broadband connection on[protected]. Your person mr sanjay yadav (Contact number :- [protected]) visited my place and collected a amount of inr 1000 for the connection stating that we will be getting the connection on[protected]. I understand that there might have been some problem due to which it was not possible for him to get that done, but at least we as a customer expect a call back or answer to our call. Mr in his 1st place has not contacted us. When i contacted him from my number twice followed by my wife number today morning he did not even answer our calls. Later today afternoon some how he answers my call and stated that it will not be done today and hanged up the call without giving me a appropriate answer.

I need to understand what kind o[censored]nprofessional behavior is this?
Is that airtel has so many customers that they are not able to handle them?
Do you people think that you have recruited the correct people in correct portfolio?

Kindly find my contact number in the signature and ask someone from your team to contact me on immediate basis

Regards
Mayuresh. R. Gawali
[protected]
Airtel customer support has been notified about the posted complaint.
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    M
    Mukesh Santharam
    from Manthani, Telangana
    Apr 1, 2018
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    Address: Bangalore, Karnataka, 560093

    I have raised complaint in 121 and i have asked went to customer care centre to change the bill plan to 499 infinity family plan. They are unable to change a plan for last 8 days. My service request number [protected]

    This is really a bad for reputed company not able to change the bill plan. They was says it showing system error and unbale to do so
    Airtel customer support has been notified about the posted complaint.
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      E
      elumalai karunanidhi
      from Chennai, Tamil Nadu
      Apr 1, 2018
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      Address: Chennai, Tamil Nadu, 600010
      Website: airtel.in

      On 27/3/2018. I blocked my phone/sim with the airtel for the lost mobile.

      I got it unblocked iafter purchasing a new duplicate sim from airtel. But even after,

      6 days. My sim has not been activated.in spite of several complaints with the airtel though they gave many assurances for activation. Kindly do the needul for me getting my mobile immediately. Thanking you.
      My mobile no. [protected].
      Airtel customer support has been notified about the posted complaint.
      Apr 01, 2018
      Updated by elumalai karunanidhi
      AIRTEL OFFICE ADDRESS IS SANTHOME HIGH ROAD, CHENNAI-600028
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        I
        Inku
        from Varanasi, Uttar Pradesh
        Apr 1, 2018
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        Address: 515001

        Dear airtel,

        As i'm using airtel prepaid simcard [protected] last 2years i'm not getting the signal inside my home. Problem is mobile data is on 4g to 2 g come and voice call is break. So please do clear my issue as v three persons are using airtel in same home it as became a big issues with our relatives, friends, so please try resolve this issue. My address is #11/1/180, aravinda nagar anantapur-515001, andhra pradesh and another two numbers are [protected] [protected] and [protected].
        Airtel customer support has been notified about the posted complaint.
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          R
          RupaliN
          from Cuddalore, Tamil Nadu
          Apr 1, 2018
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          Address: 560035
          Website: www.airtel.in

          This is pathetic service given by airtel, i have done recharge on 28th mar till now i am not able to use data service.. There is no refund process and compensation what kind of service is this! You should take an action. Money get wasted paid by consumer. I call to customer helpline they were saying we don't have any timeline for your resolution and there is no refund policy however they will forward this concern to network it personally. No complaint number has been shared only interaction number
          +2 photos
          Airtel customer support has been notified about the posted complaint.
          Apr 01, 2018
          Updated by RupaliN
          This is pathetic service given by Airtel, I have done recharge on 28th Mar till now I am not able to use data service.. There is no refund process and compensation what kind of service is this! You should take an action. Money get wasted paid by consumer
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            P
            Pramod Dohre
            from Mundi, Madhya Pradesh
            Apr 1, 2018
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            Address: Hoshangabad, Madhya Pradesh, 461111

            Sir,
            I had port my mobile no. [protected] from idea postpaid to airtel prepaid. It has been ported on 16.03.18 to airtel but my number is not in service. I had check in may time in airtel office. They always says problem resolve within 48 hrs.
            Please resolve my problem and help to start my mobile no. [protected].

            Thanks you

            Regards
            Pramod dohre
            Mobile no. [protected]
            Airtel customer support has been notified about the posted complaint.
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              P
              pra een
              from Gurgaon, Haryana
              Apr 1, 2018
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              Hello, myself praveen kumar sharma and my airtel number is [protected]. Yesterday airtel deducted 35rupees from my account balance for mygames.
              I didnt hv subcribed any such packs. Kindly unsubscribe the pack and return my balance. Why harrassing your customers by such frauds.
              I called customer care but could not talk to customer care executive. Please
              Airtel customer support has been notified about the posted complaint.
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                J
                jvaidya
                Apr 1, 2018
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                We as non - resident indians (Nri) on a short visit home found the purchase of prepaid mobile plan very difficult in the absence of an aadhar card. I believe that it is only the ‘residents’ who are entitled to obtain an aadhar number (Section 3 (1) of the aadhar act), and we do not fall under the definition as provided in section 2 (V) of that act. As such, insisting on aadhar as an identity from nris, when they are not eligible to enrol for aadhar, is incorrect. Passports with visa should be an alternative means of establishing an identity and an nri status, and this has been reiterated by the authorities through various circulars.

                We had visited a bharati airtel office in bangalore (The one near christ university, probably bannerghatta main road and the store manager, sandesh kumar p insisted on aadhar card even from nris, which is against the rules.

                I wish to hear from you your views and interpretation as this ignorance on the part of the company has caused much inconvenience to us.
                Airtel customer support has been notified about the posted complaint.
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                  P
                  prakas jain
                  from Hyderabad, Telangana
                  Apr 1, 2018
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                  Address: Hyderabad, Andhra Pradesh, 500003
                  Website: Airtel.in

                  Airtel store on s d raod, secunderabad is doing big cheating with customer who come for port their nos to airtel. They are asking 500₹ for porting as it is free from trai. Some shrikant kohli who is sitting outside the store with airtel t-shirt is doing this # with store manager.
                  Saying i[censored] will give 500 than only porting is possible and for that you will get recharge. They are forcibly doing this bloody cheat.
                  Airtel customer support has been notified about the posted complaint.
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                    B
                    Binesh Balakrishnan
                    Apr 1, 2018
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                    Hello sir/madam -

                    I'm getting unwanted calls from the below numbers. The phone rings once or twice, and the call is disconnected. This is happening during the night as well - 4 am, and through the day at different times. The number is different everytime, and it always starts with +91172.

                    Below are the numbers.
                    [protected]
                    [protected]
                    [protected]
                    [protected]
                    [protected]
                    [protected]
                    [protected]
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      Ashok Banakar
                      from Mysore, Karnataka
                      Apr 1, 2018
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                      Address: 560077

                      Dear sir,

                      I recently ordered for new airtel 4g sim to upgrade my existing 3g sim, online and i got it delivered in a day. I followed the instructions to activate the new sim.

                      Sim[protected]u

                      Dear customer, we have received your request for sim change on airtel mobile. Please do not proceed if you don't have a new airtel sim with you. For your account security and to avoid any banking or financial fraud, sms services will not work on your mobile for next 24 hrs. To confirm for sim change, reply with 1.

                      — replied with 1

                      Congratulations! Your new sim no has been activated for your airtel mobile.

                      — but please note that the sim number is wrong in the above reply.. The last character 'u'[protected]u) is omitted.

                      When i insert my new 4g sim it is not showing network.

                      Please suggest me what i can do and help me my new sim card is activated. Right now i am in a situation that i cannot use my old sim and as well as new sim. Please help me in this regard.

                      Please note that my airtel number assosicated with the new 4g sim card is : [protected]

                      Thanks,
                      Ashok
                      Airtel customer support has been notified about the posted complaint.
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                        E
                        Eshant11
                        from Srinagar, Jammu and Kashmir
                        Apr 1, 2018
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                        Address: 180006

                        I am a resident of bahu fort jammu, j&k.
                        180006
                        It has been long since a mobile tower of airtel and vodafone in our residential area has been consuming people's health over years. A lot of sleep disorders have been dragging people from everyday problems such as concentration problems to major problems such as cancer, diabetes-related, mental disorder, tumor and so many other life threatening problems we will face.
                        The problem is mostly detoriating health of people of this area who can't seen to even get an undisturbed sleep and that makes the problems worse. I ask you for immediate help. Please kindly consider the complaint.
                        Thank you.
                        Airtel customer support has been notified about the posted complaint.
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                          Lekshmanlvs Eswarapillai
                          from Rahimatpur, Maharashtra
                          Apr 1, 2018
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                          Address: Kanyakumari, Tamil Nadu, 629001

                          My airtel number is [protected], now I am in kurnool district in AP. Since last two weeks I couldn't contact some airtel numbers in Tamilnadu. Whenever I have tried got Line busy msg response. I have been already number of times complaint in customer service but still not rectified
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                            M
                            minkurikki
                            from Mohali, Punjab
                            Apr 1, 2018
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                            [protected] is my airtel number i am here to file a complaint regarding auto renewal of net recharge. I have complained many times regarding this recharge but the airtel keep recharging from there behalf and my balance automatically deducted. I have complained so many times. I had a talk with customer care they have told me that this won’t happen again as they have stop the services so that auto renewal won’t happen but the deduction was keep going on after that and it has effected me mentally and economically do the right full or else i have to complaint about this in consumer caurt. As soon as possible.
                            Airtel customer support has been notified about the posted complaint.
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                              Nithin511
                              from Hyderabad, Telangana
                              Mar 31, 2018
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                              Address: Mysore, Karnataka, 561602

                              4g internet speed is very poor in our area... Very decreasing since last one month... I have a already raised complaint about this... But your customer care told network is still installing wait for some more days... It's already been so many days... My friends having the same problem... Plz do the needful immiadiatly.. Others wise have to select other network

                              Thank you
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                Amitesh Prajapati
                                from Raipur, Chhattisgarh
                                Mar 31, 2018
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                                Address: Satna, Madhya Pradesh, 485661

                                I have open airtel payment bank. My offer shows first time transaction cashback 75 rs but i didn't get cash back..
                                So please so please tell me your scheme is it true or fake because am i feeling false airtel services.
                                Then i didn't tell to other people of airtel service are true..
                                My mobile number [protected] contact me as soon as because i am a last 8 year user of airtel..
                                Airtel customer support has been notified about the posted complaint.
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                                  A
                                  akashjain10
                                  from Banswara, Rajasthan
                                  Mar 31, 2018
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                                  Urgent need your help. Sir my mobile no is [[protected]], i am from jaipur rajasthan. Last week i made a request for porting of my no. From aircel to airtel. Airtel confirmed by sms that you hv received and verified my identification and soon your sim will start working.. Now i am travelling and presently in jaipur. Aircel already closed their services and still your sim is not working.. What type of service you are providing sir??? How can i carry on my work now?? Kindly do something asap.. Thanks and regards. Akash
                                  Airtel customer support has been notified about the posted complaint.
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                                    Er.robin Singh
                                    from Oran, Uttar Pradesh
                                    Mar 31, 2018
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                                    Address: Kanpur, Uttar Pradesh, 208022

                                    I think beauty is the only criteria for selecting employees at the airtel stores.
                                    I ported my jio number [protected] to airtel and services started from 23/3/2018. From the day my services started i am just able to use net and incoming calls are coming on my number but i am unable to make any outgoing call. The call simply ends up as soon as i dial the number.
                                    I made complaint on airtel customer care number, but no proper support provided to me. I went to airtel store, ratanlal nagar, kanpur office from where i applied to port my number to airtel, but from there also 7 days have come to an end but no proper support have been provided and now even network have gone from my mobile and it is just showing (Emergency calls only). I have even checked the sim card on other mobiles, but it shows the same problem each time. The two lady employees working there gave me a new sim card and said that it will start working in next 4 hours. But now 2 days have come to an end but the sim is not working and those ladies are continously telling a lie that they submitted all the details but when i talked to customer care, it clearly said that no sim upgradation request have been submitted.
                                    I have made a recharge of 230 the day my services started and have additional balance of 14 rupees but still i am facing this problem. Is this the way airtel works than frankly speaking reliance jio is much better than airtel and i will switch back to it again if my problem is not resolved as soon as possible.
                                    Not only this, in response to your poor service you provided to me, i will also port my other airtel numbers which my family uses (2 prepaid and 1 postpaid).
                                    Airtel customer support has been notified about the posted complaint.
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                                      paras79mistry
                                      from Ahmedabad, Gujarat
                                      Mar 31, 2018
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                                      Address: 382340

                                      I purches sorrel secure mobile insurance on sorrel connection, now my hand set is damaged and air 4th else was hiding face by denying passing claims and presenting annourmous reasons. They were charging for ok nsurance and now not even putting any concern to attend. I made claim not only for replacement but made claim as i was eligible to replace or repair.
                                      Airtel customer support has been notified about the posted complaint.
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                                        R
                                        raghu_wgl
                                        Mar 31, 2018
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                                        My mobile no is [protected] use this prepaid for phone calls etc. Even i use to recharge for full talk time. Today suddenly i received 2 messages message 1: laila service has been renewed on your airtel [protected]@rs15.0 for 7days. To deactivate, call or sms stop to 155223 message 2: ask a doctor service has been renewed on your airtel [protected]@rs30.0 for 6days. To deactivate, call or sms stop to 155223 kindly look into the matter. I am really willing to continue my airtel no for calls, but if this loot is not rectified i will have to rethink for better and honest dealers. Awaiting your prompt response.
                                        Airtel customer support has been notified about the posted complaint.
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