AJIO Complaints & Reviews

Sir i have paid the money through upi and when i come back to ajio application and refresh the order didn't apprar still my money was deducted my order description was-
Stappy sleap on sandals-rs 494
Sling back toe ring sandals-rs 344
Floral print round neck kurta-rs 711
Round neck anarkali kurta-rs 700
Totally making a sum of rs2249.86

My Ajio wallet contains lots of my money but now suddenly i am unable to login into my Ajio Account. Everytime i try to login, it shows error msg "Access is denied".They blocked my account for no reason.I am Continuosly struggling from last few days to reach out to Ajio team but Customer care number doesn't work and also there are no replies of my mails.
I just want my account to reopen so that i can login into it again....

My return id- RT43317711, On the AJIO app, it says that the amount has been refunded into my source account which is MobiKwik wallet but it didn't. They initiated a refund of 1784 rupees on the 21st of August even after 14 days I haven't received it. On the app, it shows the amount has been refunded.

My Ajio account registered e-mail id: valli.[protected]@gmail.com for reference.
Sir I have kept 7 orders from ajio. order value for those 7 orders is 35, 106-00 (thirty five thousand one hundred six rupees). I didn't get my complete refund. I got refund for only 4 orders, value for that four orders is 19, 208-00, Previously I have 465-00 ajio cash in my wallet, So total amount present now in my ajio wallet is 19,[protected], 208+465). I did not get refund for 3 of my orders out of 7 orders. Value for those 3 orders is 15, 898-00 (4, 686.50+2, 413.60+8,[protected]. Order id: FL[protected], Return ID: RT41500307, Complaint ID COM[protected], order value: 4, 686.50 2). Order id: FL[protected], Return ID: RT41526074, RT41453892, Complaint ID COM[protected]. Order value: 2, 413.60 3). Order id: FL[protected], Return ID: RT41528051, Complaint ID COM[protected] order value: 8, 799-00.
I got refund for 4 of my orders. I have given return on 25th july . return was successful and the amount is credited to ajio wallet as ajio cash money on 25th july, so I thought to transfer that ajio cash amount to my bank account on 25th july. While transferring AJIO wallet, amount is debuted but that amount is not credited to my bank account after submitting otp. So I raised a complaint by ajio customer care they said it was technical issue from there side. on 18th august I got refund for 4 of my order so complaints related to those 4 orders also closed, along with that 4 complaints remaining 3 complaints related another 3 orders is also closed by ajio people ( but I did not get refund for those 3 order complaints) so I raised a new complaints.after 3, 4 days ajio is closing that new complaints too saying that (amount is credeted to ajio walet but amount is not crediting to ajio walet). I am attaching those complaints in attachment. Note to ajio: My parents n family is scolding me very badly because of your refund..I can't bare it.no one will wait for these many days right..if that amount is not credited to my bank account for sure am going to face a lot of prblms.ajio people are not giving me proper solution..I am 20 years girl ..it's a full pressure on me...I am going to die because of you ajio people ..ajio cheated me...i trusted their site...make refund as soon as possible...if not I will die ...you have to face prblms ...

Uttuu

The courier person delivered wrong parcel to me.

I completed the payment through BHIM UPI but the order was not placed

Amount Rs2363 got debited from account and order not placed. No order I'd generated to claim refund . Please resolve the issue ASAP.

E-mail [protected]@gmail.com

Debit
INR 2363.12
[protected]
PUR/AJIO
Bal INR 102805.02

I have ordered a product on 4 Aug 2021, but still my order not delivered, I have raised complaint on ajio app but no use, complainted via email, twitter&ivr but no response from their end.worst services from ajio, not responding

(Hey syed, your AJIO complaint, with ID COM[protected] has been assigned to the team concerned for the resolution and we will ensure that the same is resolved on or before[protected]

I purchased aproduct from ajio app and when i received the prodict due to size issue, return the item and after all it shows that refund is initiated on 21st august but till now didnt received any refund . Messaged to ajio customer care several times but they are not giving proper reply regarding my issue. My refund amount was rs535 .

I ordered silver jewelry with cost 1444 yesterday and paid via GPay. My money got debited but order did not get placed. I can't even use the refund option since they are not showing my order Id at all. I either want my refund or my order placed.

I've ordered 2 items and have applied a coupon called BOOM and I've made an online payment. Money got debited but still my order's not placed. I need my money back or my order to get placed asap.

I ordered items from ajio they came without tag and it is not a new one the dress is torn so I filed a return request. When the person came to pick up the items he said there is no tag on it so I cannot pick these items. You ask ajio customers to help you on this matter but Ajio customer care executives are not picking up my calls nor they are replying by mail. That is why I want to file a complaint against them. It’s highly unprofessional of them.

The order is not marked as delivered.hence not showing return which made it difficult for me to return

909 rs debited from my accoint but oreder ids not placed, should I order it again ? Or order will be confirmed later ?
Or it will refund ?

Ffggggghh

I ordered for ₹4607 something on ajio and the amount also debited but there is no order placed, the items I have placed is remains in cart only but my amount is debited please help me to refund please.

Sir your delivery boy are so rude no manners to talk with the customer so irritable bossy bad they don’t even k ow how to speak with the customer
I order for your store first and it was really a bad experience don’t feel like to repeat any order further

Hey,
I order some products on AJIO & it got delivered successfully, but one of my order ( order id : FL[protected]/[protected] delivered as a used product with a lot of stains & without Product Tag.
Now when I want to exchange the order, but I am not able to Exchange it without Product tag.
I didn't use the product, I have proof also
I received the order at 9:32 AM on 21 August & I requested for Exchange on same day at 9:49 AM
So Logically I can't use the product only for 15 minutes.
There customer care doesn't pick up the call, also they dont respond the mail.
So please help me to solve my problem.
Thank you

I had placed an order for 15 items. Ajio cancelled my order without providing the reason for cancellation. More importantly it has not refunded my money. Their customer service isn't reachable. I somehow managed to create a complaint request on their website, but that request too was closed without providing an appropriate response/resolution. It's been a month.

Order ID: FL[protected]
Complaint ID: (attached screenshot)