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AJIO Complaints & Reviews

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Last updated May 28, 2024
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AJIO reviews & complaints page 92

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I
ittoop k
Aug 29, 2021
Aug 29, 2021
This thread was updated on Aug 29, 2021
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Payment related

Address:Kuttikkattu, kothamangalam, chelad

I ordered a product by using my debit card. Amount was debited from my account but I didn't get any notifications or messages from ajio that I have ordered the product also the product I ordered was not in my orders section. Would you please resolve this. Even if the product I ordered isn't confirmed I would like to get my money back....
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Jaggureddy
Aug 29, 2021
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Refund issues... Customer care doesn't responding

Address:AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068.

I am writing this complain because i am tired of emailing AJIO customer care team.I have placed refund request towards the
return ID 1) RT[protected] RT43025336 for the products.. . The refund was initiated on 13 and 12 Aug 2021 respectively. But still it has not been refunded. I have been waited so long for this refund. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 12 August 2021. Still...
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_DEEPIKA_
Aug 29, 2021
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Didn't receive the refund

I had placed an order for joggers which because of discrepancies with size I returned on 11 August. The refund amount was supposed to be made in a 7-10 days. But I haven't received the refund amount .
Here is my Return ID: #RT42994377.
Every time I check on the app it shows refund initiated but no updates about when I'll receive the amount. AJIO is the worst app....
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I
ittoop k
Aug 29, 2021
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Payment related

Address:Kuttikkattu, kothamangalam, chelad

Ordered a product by using my debit card. Amount was debited from my account but I didn't get any notifications or messages from ajio that I have ordered the product also the product I ordered was not in my orders section. Would you please resolve this. Even if the product I ordered isn't confirmed I would like to get my money back....
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I have ordered two denim pants from ajio app . As the size and color was not as expected I wanted to return the product I did return the product but one return is updated in the app and the other has not been updated and refund is also not initiated....
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Nitin8880
Aug 29, 2021
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Account access denied

Hello I am Nitin Mathur from Delhi india I use AJIO app from many years and many product buy from AJIO but know AJIO hurts me very deeply without any reason AJIO block my account when I trying fro login always occur a msg access denied why AJIO do this with me while I buy many product with AJIO in some years...
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A
Akankshasingh786
Aug 28, 2021
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Return pickup not done yet

Hi i’m akanksha singh i want to complaint against AJIO.. i ordered 2 dresses and 1 rakhi from AJIO with the amount of 2373.84 my order id is FL[protected] in that 1 dress from JANASYA brand didn’t come nice with the money 1134.. i gifted this dress to my sister in andhra so she wanted return i tried return for their place they are giving self shipment then i called to customer care they said any website issue and they filed a complaint...
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A
Aeshvarya
Aug 28, 2021
Sep 2, 2021
This thread was updated on Sep 2, 2021
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Regarding money transfer to bank account

Address:AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068
Website:Ajio.com

I ordered a t shirt via app nd made payment by cod. Later i returned it and i got the payment as wallet cash. I want the amount back to my bank account....
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T
tayeng@1
Aug 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment

I want my money back. It still is showing that I did’nt pay yet...
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T
tayeng@1
Aug 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment

Amount got debited from my account but in AJIO it shows that the order has not been placed yet and that item is still in the bag.I paid just now...
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Stebin George Jose
Aug 28, 2021
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Amount debited but order not confirmed

I ordered a product by using my debit card. Amount was debited from my account but I didn't get any notifications or messages from ajio that I have ordered the product also the product I ordered was not in my orders section. Would you please resolve this. Even if the product I ordered isn't confirmed I would like to get my money back....
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M
Meenakshi ajio
Aug 28, 2021
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Money deducted order not placed

Hi Sir/Ma'am,
This is the second time I am facing this issue, my money got deducted from my account, but order not placed yet, please solve this issue as soon as possible, below is msg, also I will put screen shot for your reference.

INR 1892.7 debited from A/c no. XX8622 on[protected]:50:13 IST at UPI/P2M/[protected]/AJIO/Paytm Pay/OidP.

Please refund my amount as soon as possible...
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L
lavina11
Aug 28, 2021
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Refund not received and blocked my account

I have returned few products and I am complaining since June for the refund issues and moreover latest refund is also not provided plus they are giving me my balance amount and customer is so much untrained. My refund is of 7k including ajio wallet and idk why they refund to wallet when I choose refund to bank account...
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A
Aijaz0
Aug 28, 2021
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My ajio order was cancelled by ajio

Address:4324 , top khane ka rasta chandpole bazar

I had ordered nike drop shoe on ajio it's on sale i got 68% off and the it cost me 1868 rs . I had referred many people's on ajio so i git 1500rs referral point in my ajio wallet so the final amount i paid 368 rs by upi and 1500 rs from ajio wallet.
But after two days ajio cancelled my order without any reason and refunded my all money ....
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Address:Mobeen khan, opp-simran tailor, mear muradabadi biryani, band wali gali, ward 19, moh razaganjg, puranpur , pilibhit, uttar pradesh, 262122

@AJIOLife what a pathetic services, I got no chill since I have ordered from ajio, they have send me the product with EN number in tag also tag is erased and now I'm getting trouble while returning it, it is Highly frustrated. order#FL[protected]
i have tried so many times to contact in ajio but haven't got any resolution. this was my last purchase i will not order anything from ajio anymore. it is a less amount of rs -377
this...
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Rutuja Khatavkar
Aug 28, 2021
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Received the product but can't exchange

I have received the product 2 days back and I want to exchange it. But the delivered status is not updated in the app so I'm not able to generate exchange ID...
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Nandineny Anitha
Aug 28, 2021
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Debited amount from gpay but order is not confirmed

I ordered tha avaasa brand leggings, the amount is debited from gpay but the order is not confirmed, I need my amount back or my order...
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I've ordered a denim jacket on 24th July, the order had arrived at my local town in 27th July, but the bad service of Ecom xpress didn't gave the product and fooled me, the product had returned, and there came the message from ajio, that refund is initiated, you will get the money within 2, 3 business days, it's been a month, still it's not credited....
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G
Gopika3012
Aug 28, 2021
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Payment deducted,order not confirmed

I have ordered clothes for 4, 758₹.payment got deducted from account.i paid through gpay but order didn't get confirmed....
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Shwetashree Vijay
Aug 28, 2021
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My money has been deducted but order is not placed

I have order 3 clothes, I paid the money through phone pay but in AJIO account the order has not been placed and my money is deducted from my account...
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