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AJIO Complaints & Reviews

www.ajio.com
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Updated: Apr 28, 2026
Complaints 4158
Resolved
292
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3866
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 92

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A
Anandita Singh Baghel
Sep 5, 2021
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Website: www.ajio.com

I don't recieve an order confirmation but I have recieved a message from my bank that my amount has been debited from my account. I want my money back as soon as possible.
AJIO customer support has been notified about the posted complaint.
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Money is debited but order not confirmed
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    S
    Sushmitha HS
    Sep 5, 2021
    Resolved
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    Resolved

    Exchange getting delayed for order EX[protected]
    Jan 13, 2023
    Complaint marked as Resolved 
    Tes
    AJIO customer support has been notified about the posted complaint.
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      G
      Girlfromnortheast
      Sep 5, 2021
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      Address: Arunachal Pradesh

      I am am asked to self ship the product to return, but they didn't provided any self shipping procedure. Help me with the exact procedure.
      AJIO customer support has been notified about the posted complaint.
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        A
        Ajinkya07
        Sep 4, 2021
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        Address: 94,Vivekanad nagar, Deo nagar, Near ram mandir

        I ordered a perfomax shorts and the paid through gpay, tha amount was deducted but oorder was not placed.
        Date:- 4 sept 2021
        AJIO customer support has been notified about the posted complaint.
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          A
          Ashutosh Sarangi
          Sep 4, 2021
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          Address: Sastrinagar Balangir Odisha
          Website: ajio.com

          I had 523 rs in my ajio wallet which I used it while placing order via phonepay. Phonepay is showing successful transaction and bank balance is deducted too but in order section no order is placed and all items are in cart without discounted price and now no ajio cash is there. I'm confused please solve this as I paid discounted price and unable to get benefits.
          This is highly dissatisfying customer experience. Do solve it quickly please.
          AJIO customer support has been notified about the posted complaint.
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            A
            Anshi_R
            Sep 4, 2021
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            I had 419 rupees on my ajio cash as a refund amount of my order FL[protected] and now it's not reflecting on my ajio app and even my previous orders also not displaying although I'm using same email id and no.

            Please look into this
            AJIO customer support has been notified about the posted complaint.
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              N
              Neha2015
              Sep 4, 2021
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              Address: UP

              I held an account with Ajio one month back. Suddenly the account has been blocked. I have received few items that I wanted to return but I do not have access to do anything about the same.
              AJIO customer support has been notified about the posted complaint.
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                A
                A_N_U_2021
                Sep 4, 2021
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                For return id: #RT44757790 the delivery was never attempted and now, the return has not been processed.
                AJIO customer support has been notified about the posted complaint.
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                  G
                  Ghada Abdul Kabeer
                  Sep 3, 2021
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                  An amount of 4, 299.57 was debited from my account but the order didn't get placed. This happened on 2nd September, I tried mailing and calling Ajio but there was no avail. Please help me, so that I get back my money.
                  AJIO customer support has been notified about the posted complaint.
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                    V
                    Varsha Gorantla
                    Sep 3, 2021
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                    15 days back I was cancelled my order till now my money not yet refunded...
                    AJIO customer support has been notified about the posted complaint.
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                      M
                      Manav Kaushal
                      from Mumbai, Maharashtra
                      Sep 3, 2021
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                      I had placed an order on Ajio. Ut its bren more than a month they haven't refunded my money please help me.
                      AJIO customer support has been notified about the posted complaint.
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                        S
                        Sarthak bhagat
                        Sep 3, 2021
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                        I have paid a sum of 3700 for my order which is Barcelona away Jersey 2021 and I haven't received any confirmation and nothing is showing in my orders.
                        AJIO customer support has been notified about the posted complaint.
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                          P
                          Prem55
                          Sep 3, 2021
                          Resolved
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                          Resolved

                          I had purchased a few clothes on 3rd september 2021, using a code BOOM for discount, I successfully paid the amount. But the order is still not placed and I did not even get a confirmation email or message about the purchase. Their customer care is also computerized, so that did'nt help.
                          Sep 3, 2021
                          Complaint marked as Resolved 
                          AJIO customer support has been notified about the posted complaint.
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                            N
                            Nicole Yin
                            Sep 3, 2021
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                            Address: flat no 04094, ATS Paratiso, greater noida

                            I was ordered 5 items, 3 items delivered but 2 items is missing, kindly refund INR 913.
                            AJIO customer support has been notified about the posted complaint.
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                              B
                              BALA KARTHI
                              from Palghat, Kerala
                              Sep 3, 2021
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                              I have been waiting for my product for almost a month and it got cancelled without any headsup. And I haven't received refund yet. I am tried mailing them..customer service is worst and they have given option to rise complaint but it's not working.
                              AJIO customer support has been notified about the posted complaint.
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                                J
                                Jjyotsna
                                Sep 3, 2021
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                                Status of my order is incorrect mu order number is Fl[protected]
                                AJIO customer support has been notified about the posted complaint.
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                                  A
                                  aankita jain
                                  Sep 3, 2021
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                                  I ordered 2 kurtis from ajio for the very first time..i claimed BOOM coupon and pay 2199 via bhim app.. money was deducted from my account but order is not placed yet
                                  please resolve my problem as soon as possible
                                  AJIO customer support has been notified about the posted complaint.
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                                    E
                                    Eliya Elangbam
                                    Sep 2, 2021
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                                    Address: India

                                    Sir i have paid the money through upi and when i come back to ajio application and refresh the order didn't apprar still my money was deducted my order description was-
                                    Stappy sleap on sandals-rs 494
                                    Sling back toe ring sandals-rs 344
                                    Floral print round neck kurta-rs 711
                                    Round neck anarkali kurta-rs 700
                                    Totally making a sum of rs2249.86
                                    AJIO customer support has been notified about the posted complaint.
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                                      O
                                      Ogiee
                                      Sep 2, 2021
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                                      Account access denied/Unable to login

                                      My Ajio wallet contains lots of my money but now suddenly i am unable to login into my Ajio Account. Everytime i try to login, it shows error msg "Access is denied".They blocked my account for no reason.I am Continuosly struggling from last few days to reach out to Ajio team but Customer care number doesn't work and also there are no replies of my mails.
                                      I just want my account to reopen so that i can login into it again....
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                                      1L2O3H4I5T6H7
                                      Sep 2, 2021
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                                      My return id- RT43317711, On the AJIO app, it says that the amount has been refunded into my source account which is MobiKwik wallet but it didn't. They initiated a refund of 1784 rupees on the 21st of August even after 14 days I haven't received it. On the app, it shows the amount has been refunded.
                                      AJIO customer support has been notified about the posted complaint.
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