Ajmer Vidyut Vitran Nigam Limited — already paid but showing unpaid & bill amount is high

Address:

Jhunjhunu, Rajasthan, 333501

Dear Sir,

I have Paid electricity bill amount Rs.2689/- by 17th Nov'18 Kno.[protected] throught PHONEPAY Transaction ID- PHNN[protected] but portal showing unpaid & electricity bill more than last bills amount.and avvnl not resolve my issue.they are always saying that we don't know.
Kindly process my request ASAP.

Regards,

Chetan jangir

mobile no.[protected]