Akbar Travels — Akbartravels received refund from airline last month, they are holding my refund since 2 months now
E
eLohith
Apr 23, 2022
I booked a ticket for my customer in February 2022, apparently malaysian airlines decided to cancel the tickets and did not operate flights in that month from India. Malaysian airlines decided to fully refund the money paid which is 4.38Lakh INR. I contacted Malaysian Airlines about my refund since AkbarTravels didnt update me. Malaysian airlines said the agency was refunded completely on March 11th, in such case Akbar Travels should send me the funds right away or take a week maybe. They didnt even tell me that they received the refund last month until i emailed them 2 weeeks ago. Now they finally initiated refund on 20th April 2022 and promised i would receive the refund in 2-3 business days. Its 23rd today and they now asked me to wait till next week, That next week and refund will never arrive I guess. Seems like I just lost 4.38Lakh INR. Being a small travel agency this is a life threatening loss for me. I really hope they refund my money without wasting more and more of their and y time
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