Good! Akbar Travels values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Akbar Travels step up their efforts to fully resolve all complaints 👍
I booked my travel through Akbar Travels and paid the required amount for the ticket. My Brazil visa application was subsequently refused. I contacted the airline regarding the refund, and they informed me that the refund process was possible subject to the required documentation and communication.
Despite repeated follow-ups with Akbar Travels through emails and calls, I have not received proper assistance, clear guidance,...
I booked return ticket by akbar travels for Gulfair airlines .Flight got cancelled for both sides.trip dates were 05 March 2026 and 26 March (return).Return flight was booked form qassim to new delhi.From 5 march i am continuously calling the but everytime its busy and dropped them couples of emails.
after many emails they replied it takes around 30-45 days for refund
the second response after so many days refunds takes around...
As confirmed by the airline, a full refund has already been processed to your agency on 24/03/2026 and 26/03/2026. The refund has not been passed on to me, and multiple follow-ups from my side with Akbar Travels have been ignored without any proper response. My reference no. is QA[protected] for your further action. If there is any response within 48 hrs, I will escalate legal procedures....
Booking ref: AK[protected], flight was cancelled by airlines and the status shown in airline website was refund initiated. But still travels has not intimated anything and still the ticket status shows confirmed. I was trying to reach the travels through phone for the past 3 days. but it was busy for all the day whenever i call. I sent mails, but no responses came from their end. How to get the refund amount?...
I am really very disappointed about the sales team coordination for the new agent id. I paid 2399/- for a new agent id sales person said ac class commission is Rs, upto 40 rs. and sl class upto 20 rs, and force me to pay the amount on an immediate basis otherwise i am not able to get the id within 24 hrs. That's Why i paid immediately without any checking further, but after 24 hrs when i not get my agent it i called customer care today then...
I had enquired for UAE visa with Akbar Travels, they reached out to me on whatsapp and asked me for a couple documents and collected money (visa fee) via a payment link. The following day I had to call them and ask them for status and they replied the visa has been applied. They didnt provide any application reference id or an conformation email, and in fact no proof that they have actually applied visa for me. I read online on google reviews...
I had booked a ticket from NDLS-PATNA on an Indigo flight (6E-5126) on 14th May 2023 for RADHESHYAM YADAV (shyam.[protected]@gmail.com). The payment has been completed (UPI Transaction ID[protected] but the ticket has not been booked yet. Kindly resolve the issue as soon as possible....
I need to cancel the return ticket but Akbar Travels refuted to cancel and refund the ticket amount despite being mentioned that its refundable ticket....
I booked and paid for my flights and they send me below emails.
Dear Sir/Madam,
Greetings from Akbartravels.com!!!
We regret to inform you that your booking could not be completed due to the unavailability of the requested seats. We have received your payment. In order to provide you with the best services, we have worked out the most competitive fare, where you will be required to pay INR 10080...
I booked my tickets with them and they are sending me an emails.
First email.
Dear Sir/Madam,
Greetings from Akbartravels.com!!!
We regret to inform you that your booking could not be completed due to the unavailability of the requested seats. We have received your payment. In order to provide you with the best services, we have worked out the most competitive fare, where you will be required...
I had applied for malaysian visa and paid them for it.
I even received mail from them regarding payment confirmation. We tried contacting them for visa updates thorugh calls and emails but they didnt answer.
As our traveling date was near they finally answered and said they will try to get my visa approved but we will have to pay extra 5000 rupees to get it done back gate.
As soon as we did the payment (as our bookings...
I booked economy two way ticket MIlan, Italy to chennai, India - PNR QCBQHU including 30 kg free baggage allowance. During return journey from chennai to milan on 22 June, Oman airline asked me to pay 16380 INR as ticket booked by Akbar travels was in super saver which was in much lower cost. But travel agent charged me 708 Euros by confirming that ticket is booked with 30 kg free baggage allowance. Please refer attached screenshot. Oman...
(Every single detail mentioned here is basis my email communication with Akbar Travels)
Was told on 25 Oct 21 that I could apply for US Visa through them and they took all details including Passport pics, travel history page pics and by 26th Oct asked me to pay Rs. 14500 x 3 = 43500 including Visa fees and there fees. Same was paid on 26 Oct 2021.
The time commitment smartly was given 5 days from the date of interview, just...
I am sending this email to complain about the horrible and appalling service I have received from your colleague Shaiju (contact number [protected]), who I believe is working in your Cochin Branch. I approached Shaiju with regard to the process of submitting my wife's UK dependent/settlement visa application.
Although he briefed me on the procedure, I requested him to provide a list of all documents...
Took a ticket From Akbar travels online on behalf of Ms. Lovely Mary Samuel Bangalore to Dubai. Due to flight cancelation requested to Akbar travels online for Refund the full amount they agreed but As of now I did not get the Refund. Contacted every 2 week for the refund always same answer "' You will get the refund in a week''... 2 and a half month is over..
I was booking air travel ticket from bagdogra to delhi for my wife's travel. The booking was being done on 19 oct 2019. After completing the booking a message appeared on their website that the booking has not yet been confirmed because these are special fares and it takes half an hour to confirm the booking. (Screen shot of the message attached).
Thereafter i got an email from them that the booking has failed and they have started...
Today I booked an Indigo flight from Akbar Travels Online. After booking I had received the travel ticket from the agent site mentioning my flight details. After some time I received a travel ticket from Indigo site mentioning the different flight booking at some different time. Surprisingly, both the tickets, in spite of having different flight details, have the same booking reference number. When I talked to Indigo customer support they...
Please be informed that I got a worst experience dealt with one o[censored] your representative as I need to travel tomorrow early morning and still my visa not provided since 5 days from my application and payment to you.
Yesterday your representative confirmed to deliver the visa by today and even today afternoon also he promised the same to me and now he given your email to escalate the issue is not at all acceptable.
I am asking the visa application receipt and he skipped many times to provide the same seems delayed process from your end.
Now he promised that I will get the visa by tomorrow and to change my ticket I need to pay RS 20000/- plus due to the delay occurred from your end
please inform us who will pay for the same?
Visa not applied after 5 days.
Not responding to emails from visa customer care team members as shown below:
mohnish.[protected]@akbaronline.in
poonam.[protected]@akbaronline.in
vijay.[protected]@akbaronline.in
[protected]@akbartravelsonline.com
Akbar Travels customer support has been notified about the posted complaint.
