Akbar Travels — At[protected].

Abdul Rahman Abdul Rahim

Sep 20, 2022

Address:

https://www.akbartravels.com/in/flight

Akbar travels missold air ticket without car go allowance
For my mother who was flying between london to mumbai on 15/09/2022 on british airlines.
She is an old woman of 84 and she brought one bag of 18 kg and she faced the following problems.
She was asked to pay 85 pounds.
So i am requesting to take action for
Problems faced by disabled passengers or passengers with reduced mobility
Issues o[censored]nfair trading
Pricing
Misrepresentation

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Akbar Travels customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2022

Akbar Travels Customer Care's response AT[protected]

Passenger had booked ticket from our website and the ticket was of no check-in baggage. Customer has sent us the ticket copy on email on the ticket itself Free: Check-In : 0 Kg | Cabin : 7 Kg is clearly showing.

Same has been conveyed to passenger on email.

Regards,
Team AT