Akbar Travels — Attestation document not received

Sumesh Shreedharan

Mar 11, 2022

Address:

Ottapalam kerala, pin 679104

Ihad given an power of attorney and an affidavit to be attested from kuwait embassy. I was informed that within 15 workin days i would receive it back. I had submitted on 1st Feb'22. Still not received it. No proper response from yor team at ottapalam kerala.

This is required for availing the insurance amount for the deceased family. If further delayed the insurance may get lapsed.

Very pathetic service from your team...

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Comments

Akbar Travels Customer Care

from Mumbai, Maharashtra

Mar 11, 2022

Verified Support

Dear Sir/Madam,

Greetings from Akbartravels.com !!!

We acknowledge the receipt of your complaint.

We have forwarded your complaint to the concern team in order to get assistance for your complaint. Team will get in touch with the passenger at the earliest.

Regards,
Team AT

Sumesh Shreedharan's [Complaint's author] reply, Mar 11, 2022

Previously I had visited the branch and the team had informed that the file has been rejected and has been resubmitted. Again last week I had contacted them and they said that I will receive this week. Today is Friday hope i will receive the document by next week before Wednesday.

I know there may be delays in such procedure. But the delay here is too long. I dont have any complaints with team. However, the total procedure is taking too long.