[Resolved]  Akbar Travels — bad customer service

Akbar travels - palakkad branch
Staff name - santhosh

We had a very poor customer service from above mentioned staff while going through the uk visa application form.
He treated us very badly, made us wait 3 hours once and he sent us back numerous occasions by saying some silly excuses.
One occasion he told me to “shut up “ when i try to ask him while he was talking to other customers.
His behaviour was very shocking and it damaged your company’s reputation.
I only mentioned some of my bad experience here.
I would like you to come back to me with what action you have taken etc
I can provide more information if wish.
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Jun 6, 2018
Complaint marked as Resolved 
Akbar Travels customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
Akbar Travels Customer Care's response
Dear Sir,

We have passed your query to the concerned branch, they will get back to you asap.

Team AT
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    +91 22 2346 4373
    +91 22 4066 6444
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    1st Floor, 62 Janjikar Street, Mumbai, India - 400003
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