Akbar Travels — cancellation of flight

I have mailed akbar travels regarding cancellation of flights to bali via malaysian airlines due to outbreak of coronovirus, but there seems no reply or updates from the company.

Its been almost a week, we mailed the agency multiple times. We also tried to contact them but in vain. Its very rude of them, that amidst this situation they are not replying as per the norms.
Was this information helpful?
No (0)
Yes (0)
Akbar Travels customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2020
Akbar Travels Customer Care's response
Dear Sir/Madam,

Greetings from Akbartravels.com !!!

AT[protected]

Kindly note that we have received your mail and same has been forwarded to the concerned department. You will get the reply soon from concern department. Due to Corona Virus, there is heavy mail & call flow due to which reply is getting delayed.

We appreciate your understanding.

Regards,
Akbar Travels
Customer Support Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Akbar Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    297
    Pending
    50
    Resolved
    97
    Akbar Travels Phone
    +91 22 2346 4373
    +91 22 4066 6444
    Akbar Travels Address
    1st Floor, 62 Janjikar Street, Mumbai, India - 400003
    View all Akbar Travels contact information