[Resolved] Akbar Travels — charged excess fare

sadhana karan

from Chennai, Tamil Nadu

Address:

600083

Week offers are for fake. There was a offer called thursday savings were i[censored] will get 15% above discounts if the tickets we purchased value is above a lakh. I booked flight tickets for boston. After all the thursday offers i made the payment. After i made the payment my ticket got cancelled. When enquirer they were harsh. As the ticket price was hiked by the airlines, they couldn’t do anything so i have to pay extra amount if not they will cancel the ticket. I thought they were genuine. After an hour when i check the same, the price wasn’t hiked by the airlines. When enquired the same, they said the price could have have changed. Total fraud.

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Feb 25, 2018

Complaint marked as Resolved

Akbar Travels customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2018

Akbar Travels Customer Care's response In regards to above query raised, Please note online fare are dynamic in nature and keeps on fluctuating as it is directly linked with airline inventory.

In such case our fares will change if there is any fare hike from airline side.

If passenger makes a booking on our web site and fare is hiked then in such case we call passenger and coordinate with passenger and help them to make fare hike payment and if passenger denies to pay fare hike and ask for reversal of amount we cancel the booking and revert full amount to passenger account.

Regards
B2C Customer Support Team