Akbar Travels — Delays and Negligence in VISA application to Malaysia embassy

Address:Punawale, Pune

Akbar travels seems to be a very unprofessionally managed company. I've submitted all my documents and paid fees and service charges on 05.05.2022 for getting Visa for my Malaysia visit upcoming on 15.05.2022. they've started application to the Malaysia embassy on 10.05.2022. they called upon initiating the application with reasons of withdrawal of all online application filed by me. Before this on 05.05.2022, i clearly explained to Bhushan about my application and helplessness to make payment online. When he was aware of this, why didn't he asked me to delete the application I submitted to Malaysia embassy then and there. Why did they delay/gap in application from 05.05.2022 to 10.05.2022. yesterday, I got a call from Akbar travels again to withdraw my applications I submitted online, however there's no application live on my account since 10.05.2022. And I've to fly in next 2 days as I've made all my flight bookings. Rehan never listens to his clients, he gives all possible explanations to prove you wrong and Akbar travels is always correct. Guys at Akbar travels, please wake up and listen to customers.
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Akbar Travels customer support has been notified about the posted complaint.
Verified Support
May 13, 2022
Akbar Travels Customer Care's response
Dear Sir/Madam,

Greetings from Akbartravels.com !!!

Please note the complaint has been acknowledged and same has been forwarded to concern department. We will make sure that the team gets in touch with the customer at the earliest.

Regards,
Team AT
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    Akbar Travels Phone
    +91 22 2346 4373
    +91 22 4066 6444
    Akbar Travels Address
    1st Floor, 62 Janjikar Street, Mumbai, India - 400003
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