Akbar Travels — Flight Refund not issued.

Flight Refund of AT[protected].

It has been more than 6 months (11th july 2020) since they say that refund was initiated from their End. And they are not refunding the amount to me.
I also had a word with the airlines they said all the pending refunds have been refunded to the agents from march to August 2020. It has been more than 20 to 30 Mail follow ups from my end to them still getting the same reply.