Akbar Travels — Mislead regarding the visa

One of the executives mislead regarding uae transit visa. This visa which will be done by airlines without any charge, akbar travels charged 8400 inr . Misguided a lot. I was told that this visa will not be done free of cost but which was done. As I told like that I paid them . And visa got rejected. When I was known about this I called them and asked but they were not accepting and not ok to refund.