Akbar Travels — mismatch in the amount refunded

Address:

Crawford Market Mumbai

I had raised complaint for my refund amount which was pending since more than a month. I have received credit in my hdfc credit card account of rs.135, 282 today.

I had paid akbar travels for total three tickets rs.157, 752. The net cancellation amount confirmed from akbar travels is rs.7090 per person (Mail is in the complaint details) which works out to be rs.21, 270. There is a difference of rs.1200.

Could you please explain why this difference.

Also as mentioned in my earlier mails i had paid the interest for my credit card transaction done for ticket booking. Akbar travels had promised the transfer will be within 30 days, which was not done for which i have incurred interest of rs.1515 which akbar travel has to pay me.

Please make payment of rs.1515 + 1200 = rs.2715.

Cancellation charges confirmed by akbar travels
"akbartravels.com (Ratnesh shukla)"
Tue, feb 18, 6:29 pm

To me

Dear sir/madam,

Greetings from akbartravels.com!!!

Kindly note airline charges is given below ;-

In regards to your query. Please find the cancellation charges per person as under for the booking reference number : at[protected]

Cancellation fees

Inr 5200

Raf

Inr 300

Gst

Inr 990

Service fees

Inr 600

Total

Inr 7090 (As of now) per person

Your booking is active.

If you wish to process the ticket for refund with the above charges. Kindly reply in the same email ok to process for refund.

Please note that the refund request has to be sent minimum 30 hrs before the flight, failure which there will be a no show charges in addition to the above.

Awaiting your reply!!!