[Resolved] Akbar Travels — Not issuing refund

kishorlalgupta

from Powai, Maharashtra

Dec 3, 2021

Address:

akbar travels, mumbai

Akbar travels does not give refund amount of my 2 flight tickets as i got a confirmation mail from many months. i have provided the required details and documents for refund many times as per they request me through email.
the flight tickets ref no is given below
AT[protected]
AT[protected]
even i have confirmed and emailed the pdf as an evidence of refund from air india.

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Dec 15, 2021

Complaint marked as Resolved

refund received after complaint from consumer. many thanks

Akbar Travels customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2021

Akbar Travels Customer Care's response Kindly note due to payment gateway system error amount was credited back to our account. We had mail the passenger to provide bank account details so that we can initiate refund but till now we have not receive bank details. Once again we have sent reminder to the passenger. Attached is the screen shot of the mail sent.

Regards,
Team AT