Akbar Travels — Quarantine Package Fraud

As discussed with Akbar Travels, they promised a 3-star hotel in Belgrade, Serbia. Instead, they provided a Motel, 175 KM away from Belgrade. Also, I'm travelling with my family.

There is no one to talk to, listen to complaints, no breakfast as promised, just bread and butter. Rooms don't have basics things like a kettle, Mirror, etc just beds and cupboards. The Hotel people says they don't know anything.

They have just dumped here in the middle of nowhere. Speaking to the agent back in India says nothing can be done now. This is so unacceptable.

I have asked for a refund/change of hotel but the agent has turned his phone off.