[Resolved]  Akbar Travels — Refund amount for flight cancellation

Address:

Mumbai

Greetings sir/madam

This is Hariharan and i booked ticket to and fro between amman and chennai on 7th april 2021 through akbar travels india lmited -AT[protected]. The onward and return dates were 6th may & 19th june. But due to travel ban, return flight dates were postponed & i informed to cancel and requested for refund to akbar travels on 3rd june. They confirmed by return mail and they told refund will be processed shortly. After continue mail follow ups, they told it may take 45 -90 days for refund. Airlines when contacted they told to follow with your travel agency. Here they keep on telling refund will be processed shortly but still now i have not received refund. The ticket price is almost 65000 rupees and in this tough situation, i can't able to book ticket again. I posted here with the final hope to get back my refund money. Its almost 2.5 months passed. I attached images of the conversation and tickets proof herewith for your kind action.