[Resolved] Akbar Travels — Refund for flight cancellation | |||
I had booked an international flight from India to Bangkok and vice versa for the travel date of May 2020 however due to the pandemic the flights were cancelled. The ticket refund money was put as a credit shell by the Airline finally when i decided to use my credit shell in Jan 2021 I was told by Akbar travels that a full refund will be given by the airline. I agreed to it and my refund was processed on 13th of Jan 2021 for both of my tickets. The airline has confirmed that the full refund has been paid to Akbar travels but I haven’t received it till now. Akbar travels has been giving me vague excuses regarding my refund and is avoiding me now after 28 days of the refund being processed. They are ignoring my mails and are not giving me back my money. Tickets code for Akbar travel are AT[protected] AT[protected] Was this information helpful? | |||
Feb 12, 2021 Complaint marked as Resolved As soon as i posted here they mailed me and returned my money within one day. Akbar Travels customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Got my refund as soon as I posted here. Thnk you consumer complaints.in
Reply
Greetings sir/madam
This is Hariharan and i booked ticket to and fro between amman and chennai on 7th april 2021 through akbar travels india lmited -AT[protected]. The onward and return dates were 6th may & 19th june. But due to travel ban, return flight dates were postponed & i informed to cancel and requested for refund to akbar travels on 3rd june. They confirmed by return mail and they told refund will be processed shortly. After continue mail follow ups, they told it may take 45 -90 days for refund. Airlines when contacted they told to follow with your travel agency. Here they keep on telling refund will be processed shortly but still now i have not received refund. The ticket price is almost 65000 rupees and in this tough situation, i can't able to book ticket again. I posted here with the final hope to get back my refund money. Its almost 2.5 months passed. I attached images of the conversation and tickets proof herewith for your kind action.
This is Hariharan and i booked ticket to and fro between amman and chennai on 7th april 2021 through akbar travels india lmited -AT[protected]. The onward and return dates were 6th may & 19th june. But due to travel ban, return flight dates were postponed & i informed to cancel and requested for refund to akbar travels on 3rd june. They confirmed by return mail and they told refund will be processed shortly. After continue mail follow ups, they told it may take 45 -90 days for refund. Airlines when contacted they told to follow with your travel agency. Here they keep on telling refund will be processed shortly but still now i have not received refund. The ticket price is almost 65000 rupees and in this tough situation, i can't able to book ticket again. I posted here with the final hope to get back my refund money. Its almost 2.5 months passed. I attached images of the conversation and tickets proof herewith for your kind action.
Greetings sir/madam
This is Hariharan and i booked ticket to and fro between amman and chennai on 7th april 2021 through akbar travels india lmited -AT[protected]. The onward and return dates were 6th may & 19th june. But due to travel ban, return flight dates were postponed & i informed to cancel and requested for refund to akbar travels on 3rd june. They confirmed by return mail and they told refund will be processed shortly. After continue mail follow ups, they told it may take 45 -90 days for refund. Airlines when contacted they told to follow with your travel agency. Here they keep on telling refund will be processed shortly but still now i have not received refund. The ticket price is almost 65000 rupees and in this tough situation, i can't able to book ticket again. I posted here with the final hope to get back my refund money. Its almost 2.5 months passed. I attached images of the conversation and tickets proof herewith for your kind action.
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This is Hariharan and i booked ticket to and fro between amman and chennai on 7th april 2021 through akbar travels india lmited -AT[protected]. The onward and return dates were 6th may & 19th june. But due to travel ban, return flight dates were postponed & i informed to cancel and requested for refund to akbar travels on 3rd june. They confirmed by return mail and they told refund will be processed shortly. After continue mail follow ups, they told it may take 45 -90 days for refund. Airlines when contacted they told to follow with your travel agency. Here they keep on telling refund will be processed shortly but still now i have not received refund. The ticket price is almost 65000 rupees and in this tough situation, i can't able to book ticket again. I posted here with the final hope to get back my refund money. Its almost 2.5 months passed. I attached images of the conversation and tickets proof herewith for your kind action.
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